Tooland Inc

It’s usually not the first place we think to go, and yet it should always be our first stop since Tooland has never disappointed us, mainly because they usually have what we need in stock. Tooland offers an extensive collection of professional grade tools, and usually the best local price.

Tooland is THE place. Ignore ALL negative comments. I just visited Tooland and purchased a Delta drill press. Best price, easy check-​out, nice people. This is a tool shop for Professionals, and folks who know what they are doing. If you don’t know the difference between a chop saw and a table saw, maybe this isn’t the place for you. Can you get help? Sure. But your mileage will vary. The sales people are great! Friendly and funny. But it’s a lean operation. If it’s very busy, don’t look to have someone take time to educate you. Selection is great.

Complete agreement with Andrew.
The staff is a joke! Home Depot is more helpful than these guys. I went to buy a miter saw, and it was missing a part to the fence. The one guy was clueless and the manager, or whoever he was, just told me «I don’t know what to say»
How about «we’ll order that part and get it right to u»
What a moron! They lost a $ 600 sale

Would have given 0 stars if possible. Went in to buy an angle grinder and was given horrible service. Two salespeople in the store. The first seemed agitated that I had some questions to ask, and the second guy walked into a side room when he saw me approaching. Nice…

Good pro tool store. Intended for construction pros, not amateurs. You should know what you’re looking for if you go there. Strong on larger hand-​held power tools. Good US and German brands.
They tend to be out of specific sizes of router bits and other consumables.

This company has an impressive selection of tools. In fact, I crossed the Bay just because I thought they may might have something I needed. If tools were everything, I would hand out a big, happy rating. Alas, there is more to business than tools. I hoped for expert advice in tool selection. I was ready to spend money. I encountered instead disinterest and apathy. I felt that I was evaluated as a «non-​serious» customer who simply wasn’t welcome or worth their time.

I just bought a new table saw from Tooland and these guys really made purchasing it easy. The saw is a cabinet table saw and I don’t have a truck or forklift so having it delivered was crucial. These guys delivered the saw to may garage at no charge unlike most vendors. If you need power tools this is the place to go. Nice to use a local store that is not a big chain store.

This place is a waste of time. The staff is absolutely (and almost militantly) unhelpful, and the prices are steep. The selection is mediocre (considering their claims) and it’s a pretty unpleasant place overall. I was just in there the other day and I asked where I could find something that they didn’t have. The employee I was talking to ridiculed me instead of pointing me in the right direction.
Save your time and money, go somewhere else. These people don’t deserve your business.

Droppd off a saw for repair the week before Thanksgiving. I understood it was before the holidays and they told me it would take 2 weeks — no problems. After three weeks I called, and they said they’d call me back. No one did. A week later I called again, no luck. On week 5 I went to the store to see if the item was ready and maybe they just did not have my phone number or something. Nope, they had not even started working on it. I was told someone would call me — no one did. On week 6 I went back to the store and retrieved my item. They did not even apologize. the guy could not have cared less — maybe my taking the tool out of the repair bay meant less work for him.
If you want to experience the pinnacle of half-​ass customer service, and simultaneously not get your tools fixed, this is the place to go. Otheriwse, stay far away.

Cool selection of tool and very knowledgeable staff. I found what I was looking for very quickly. I would definitely recommend this place to a friend.

Went here for some tools and didn’t know what to get the employees are helpful and the tools are great quality and the price is very reasonable!

I like this place because they have a large variety of tooling, woodworking equipment, and accessories. What I don’t like about this place is the noncaring attitude of some of the employees.

When it comes to fixing things, I need all the help I can get. Which is why I am an avid tool collector.
To make up for my inadequacies in mechanical dexterity and skills, I tend to buy any and all manner of tools that claim to help you fix a problem better. It’s the same compulsive/​obsessive behavior of someone who can’t lose weight. You buy any and all diet gimmicks that claims to lose weight without exercise. In that same vein, I buy uniquely designed tools to compensate for my fear of mechanical inadequacy.
On the other hand, the plus side of this neurosis is that I’ve manage to collect quite a few very unique and unusual hand tools that actually came in handy from time to time — especially on the boat.
Space is always limited while working on a boat and you often have to work in a very awkward and contorted positions in cramped quarters (this includes hanging upside down). So if there’s a tool that allow you to reach that unreachable part — it’s priceless. You deeply appreciate the genius of the guy who designed/​made that funky tool.
You now understand why Tooland is the Mecca for my mechanical spirituality.