Sean Thompson, DDS

Went to dr Thompson today. Had a broken bonding on my front tooth. He was busy but worked me in at 3 pm and fixed it up. I am so grateful he went the extra mile. He had some really nice toys to perfect the dentistry process and in the end, the bill was fair. He fixed up my tooth with precision and care. It was fast and Im really happy with the result. I have some cavities and he was awesome in the way he presented his recommendations. Not to mention his laguna niguel office is immaculate and the staff was great. Thanks doc!

I like the Hygienist. Let me first mention that I have been a Registered Dental Assistant for 3+ years. Dr. Thompson’s office does not know this. First problem I have is the office trying to charge me for services that where not performed. I have had to call a couple of times and have them remove the claims they sent to my insurance. Another issue is diagnosing things that make no sense to treat. For example, my kids where diagnosed with some cavities which where there, but they where on baby teeth that where ready to fall out. The office wanted me to schedule my kids to have fillings done on teeth that where a few months from falling out. The last issue I have is the Hygienist diagnosing treatment. Being a dental health professional, I know that in the state of California only a Dentist is allowed to diagnose treatment plans. «Dental Board of California section 1088 RDH Duties and Settings, section 1085(a), subsections (1) through (8).»

All-​around excellence. Attractive office, pleasant and competent office staff, and above all, a modern and knowledgeable dentist. Dr. Thompson has gentle hands and great attention to detail. I highly. recommend South Orange County Smiles.

Signed up for the new patient special and got all my basics taken care of. Sandy was very kind and was able to get me in right away. Dr. Thompson was very patient and understanding with all of my concerns during the exam. I’ll be going back soon for my Clearcorrect to get started. I’ll finally be able to smile again! I also had my cleaning done at my first appointment. It was the best cleaning I’ve had in years!!! Shannon is great. Is it weird that I’m looking forward to my next visit at the dentist office? :)

From the moment I walked in to the moment I walked out, Dr. Thompson and his staff took full care of me. I came in with pain and wasn’t sure what to expect. After he took a pic of my tooth and showed me, I knew the diagnosis of decay was more than valid. It’s kinda funny how you don’t realize how important your teeth are until you get a real inside look at them. I’ve scheduled my next visit and can’t wait to get my teeth back in order! Thanks again for all the great service!!!

I can’t begin to describe my amazing experience at Dr. Thompson’s office today. Starting with the office itself, it’s nicer than most hotels I stay at. You can find coffee and cookies waiting for you with magazines galore.
Then the staff was fantastic, made you feel comfortable, at ease and very informative about info, procedures, etc.
Quick, but thorough peek at what was going on in my mouth, with step by step run down of what was going on.
I actually can’t wait to go back!

Went in for a routine check up this week, been going to Dr. Thompson’s for a couple of years now. ShannonRae did a great job on my teeth cleaning and Dr. Thompson is always a good guy. And they have surf magazines!!!

Just moved from Fullerton to San Clemente and couldn’t be happier that I found this office. I was welcomed to a very professional, supportive staff. Dr. Thompson did an amazing job with my smile. Thanks again!

I have been a patient here for 7 years. Dr. Thompson and his staff do not invent problems to run up a bill or take advantage of you. He also was able to address and fix a fracture in a tooth that 5 other dentists could not fix. Excellent work with the best technology and staff. I am happy to get my cleanings and X-​rays here, and address any occasional tooth issues. I was so tired of other dentists constantly making up problems and doing unnecessary work. Luckily I found Dr. Thompson before I gave up on going to the dentist completely. He also was able to create a combo retainer and night guard for me by special request-​very cool! His office is in a great location and has a great ambience!

I’ve been going to Dr Thompson for over 4 years. He and his staff are great! They make you feel comfortable and at ease. I use to hate going to the dentist. Now its actually not so bad. He also was able to make me a custom sports mouth piece that I can actually wear and is comfortable. I have referred several of my friends and family.

great experience with this dentist! never a problem getting an appointment and Shannon has done a great time cleaning my teeth. Thanks guys!

Went for my first appointment with Dr Thompson today. He and his staff were all very nice and made it an enjoyable experience. Shannon Rae did a very thorough cleaning. thanks Shannon, much appreciated. Will be coming back soon to have a filling fixed and for a nightguard. Glad to have found such a good dentist’s office so close to home.

Dr. Thompson’s entire staff is friendly and welcoming… My appointment time was easy to obtain and own arrival I was greeted by name and promptly seated for my service. The office is modern, clean, and an enjoyable environment… Dr. Thompson is a very friendly cool dentist… He communicates clearly about any procedures I may need and answers any question I have… I’m so happy I found this office… I’m a client for life!

My entire family utilizes this dentist (4 family members) and my father has referred other family and friends, for some odd reason. I am a Doctor myself, and was quoted $ 100 for a standard cleaning when setting my appointment because my father so-​strongly recommended this Dentist. The bitchy office administrator then re-​nigged on the rate and charged me $ 300 cash for a cleaning by their assistant — not the Dentist, when I was checking out at the front desk. It took 4 months of back and forth phone calls (due to cheesy tactics by the office administrator lying that she needed my debit card number and my ID to refund the excessive charges).
The hometown charm, referenced by the obvious Unilocal ad written by one of their staff members, is set by the front desk appointment clerk, whom befriends you and acts as though she knows everyone in your family. She is nice and simply doing her job, but, in essence that is her job: To be friendly.
Now, when I think of a hometown dentist, I think of a small quaint office, where the dentist talks directly to the patient about the services. Hometown offices don’t utilize cheesy office administrators to sell you on more services. Furthermore, my hometown dentist doesn’t require expansive marketing brochures. The word –of-​mouth drives the referrals to his/​her practice; not colorful, photo-​shopped brochures.
The ‘Soto capo’, or under-​boss of this operation, is the office administrator. Now, many of you whom aren’t in the medical profession may not realize that office administrators are paid by dental groups with financial incentive to bill more services to the clients. The more they bill, the bigger their bonus. And, they will truly drag their feet to reimburse you for any over-​billing in order to keep those funds in the coffers of the dental group.
Dr. Thompson’s office runs as a direct reflection of his clinical and business integrity. There’s not much integrity.

I had an emergency and I called Dr Thompson office. They saw me right away. I was treated so well. Very professional with the «small town» feeling

The good first because we can always find good… very friendly receptionist. That was it. Everything else about my experience at this practice is not positive so I do not reccomend. I had one appointment and will not be going back. After this experience I called about 10 different dentists in my area and asked lots of questions, so now I have found a great dentist that I am happy with.

This dentist is a total rip off. First of all the brochure he sends out paints the picture of a happy family man. I asked him if the kids in the brochure were his and he stalled before not telling me anything. Finally someone in his office informed me that one is his son but the other one was a niece or something. But lets get down to dentistry. I have spent about $ 40,000 in one year at his office and almost every root canal was done improperly and I had to have them done properly. He knows nothing and all of his employees know this and have a hard time working in an enviroment like his so they have all quit. We had no insurance so we paid everything out of our pocket and he must of laughed all the way to the bank until his employees asked me to stop coming when they realized what kind of a person he was. I was even stopped by a potential client as I was leaving and she asked me about him and I said run the other way. I have mentioned his name to many in the San Clemente area and they all know to stay away but from what I understand he is trying to open a new place in Irvine so now he can rip all of them off. I don’t understand how he can sleep at night knowing how bad he is mis-​treating his clients.

Do you ever wonder why Dr. Thompson’s office is constantly sending out full-​color, expensive brochures? Think about it – you must receive them in the mail once every month or so… so why would a dentist need to advertise for clients so continually? Especially a dentist with such top-​notch facilities, which he decidedly has. Could it be because they rip off their clients? If you said yes, you win!
Do NOT go to this dentist. Seriously. It’s such a shame, because this is really one of the best-​equipped dentists I’ve ever seen, but these are true shysters. My husband and I have $ 2,500 EACH in insurance coverage every year, but Dr. Thompson’s office would rather overbill and demand outrageous payments from his patients, than bill fairly and be assured of continued business. An earlier reviewer hit the nail on the head: We were told that we were fully covered for all of our procedures; we had clearly indicated that we would wait until the next calendar year for any overages; we were REASSURED that it was all covered… and then those slimeballs sent us a bill for $ 720. We eventually got them to reduce it to $ 500, but in short, they would rather lose our business of up to $ 5,000 annually than to deal fairly with us. Dr. Thompson and staff: No thanks. No way. No how. They will overcharge you too… again, think about the flyers. A good dentist gets clients via word-​of-​mouth…

Be sure to verify your own insurance before submitting to any treatments in this office. We were told by this office that our insurance had been verified and we had a specific dollar amount as our annual coverage. Subsequently, my husband and I both needed additional work on top of our 6 month cleaning. We both agreed and had the work done. A few months later we received notification from the dentist’s office that the INSURANCE company had made a mistake when they verified our annual coverage and that we need to pay them in excess of $ 500 for what was not covered. It seemed far too convenient to my husband and I that it was the insurance company who had made the mistake and now it was the dentist’s office who was benefiting in cash. If we had known our coverage was less than what was quoted, we would have pushed the work into the next year as to ensure full coverage. Instead, we feel tricked into having work done that would ultimately reap a cash-​flow into their pocket.
Finding a dentist is hard these days because they all seem to be salesmen instead of doctors. It’s a shame this had to happen.