A-1 Self Storage

This place has great customer service and is clean. Evan was really patient with me while I was trying to decide which unit would work best for my needs. He was able to answer all of my questions with ease and was very friendly. He made filling out the paperwork a breeze. I haven’t moved my things in to the storage unit yet, but so far I am pleased with this A-​1 Self Storage. Thanks, Evan!

A-​1 Self Storage is super clean and the service is great! I got to the office just before they closed (after a very, very long drive with a Uhaul trailer) and a staff member was able to find me a unit close to the elevators and even stayed a few minutes after closing to show me the unit and how to use the pass codes. I would definitely recommend A-​1 Self Storage to anyone!
The only thing that might need adjustment is the elevator. It is very slow. If you have the choice, choose a unit on a lower floor level rather then closer to the elevator.
Overall, great business! Thanks A-​1!

My husband and I moved to San Diego a little over a year ago, and chose the most convenient storage near our new condo. It was a great decision! The grounds are clean, the service is impecable! Everytime we have gone into the office, we are treated with the most friendly and efficient staff. They really know what they are doing, and it shows! The BEST storage facility we have ever used. We hightly recommend A-​1 Self Storage on Pacific Hwy!

Another seamless rental experience, from reservation to dropping off our car. We actually opted to fly from San Diego to Mazatlan than from LA because of the peace of mind leaving our car at A-​1 Storage in a clean and safe environment, at a very modest cost. Wonderful professionalism on the part of every staff individual we had contact with. Wouldn’t hesitate to use them at any time the need for storage arises.

Kaela’s service was impeccable. They let me reserve for 2 weeks while I weighed my other options and were able to accommodate me when I was traveling coast to coast for work. Kaela was very friendly and her service was simply the best. I would recommend A-​1 at Pacific Hwy to anyone.
In regard to the units, at first I was hesitant because it was near downtown but there’s a ton flexibility. There’s parking and you can pull your car through the garage to unload your stuff as well.

The best storage facility I’ve ever used.
Different… team atmosphere, friendly, great service and great facility. THE BEST.
HIGHLY recommended. GREAT!

I was very impressed with both the facility and staff at this location. The building itself is brand new and this location offers unique storage options like auto storage. My single complaint is that only a small percentage of units are climate controlled, leaving me a bit concerned during prime summer months. I was set up with a unit in a matter of minutes by a really helpful young man who was detailed and easy to speak with– I left feeling very confident about my decision to store my valuable items at A1.
Having moved many times in the last few years, I have used many storage facilities on both the east and west coast, I must say that this experience tops them all, especially due to their unique services, amazing staff and flexible hours.

Wow! The service at A1 storage on pacific hiway is amazing, Emma and Fransisco really go out of their way to help customers, they were able to give me the perfect spaces in the garage. They are so kind with great attitudes.
Thank you!
Gerard

i have been using this facility for my commercial storage for about a year now. moved from another downtown location because of the homeless presence at the previous one. it was just to much to feel safe when i would go alone… there is a homeless presence here but it is hardly noticeable. this A-​1 is the bomb pretty much. they have secure entry and exit ways. they have cameras everywhere… its clean… they never give me a hard time when i leave an empty box down in the underground parking and the office staff are super helpful, have great follow thru and even watch out for my stuff. one of my staff left a case of equipment outside of our unit one time and they actually called me and described the contents. man that was a huge save. Thanks for reals on that one. Great decision to use this company/​location. Do business here– you won’t be sorry.

Great facility and overall seamless experience! It’s also really clean, friendly staff!

These guys were awesome!!! Customer service was top notch and they were fully helpful with giving me the best experience. Had my Uhaul for me 15 mins before my reservation which is always appreciated when you’re moving & they threw in a dolly to boot. Definitely recommend them, such a seamless experience.

Everyone here is super friendly! Facility is always clean and I always feel safe when coming here. Love the fact that it’s in a great location and offers car storage as well. And any place military friendly is great in my book! Two thumbs up!

I had a great experience at this location off of PCH and Hawthorne. Francisco was of great help! I called in last minute to get a unit and they were able to accommodate to my needs. Very friendly, showed me around the grounds and to my unit. I would highly recommend using A-​1 Storage especially at this location!

Highly recommended! Everyone with whom I’ve had contact has been extremely nice, professional and provided a top-​notch level of customer service. As I was abroad when I began making arrangements for a household shipment to arrive, all of the folks at A-​1 went out of their way to be accommodating to the fluidity of the shipment’s arrival date and were more than fair at giving me some wiggle room with reservations and suchlike. Once I arrived in town, I found that same level of excellent customer service to continue — including suggesting a better unit than the one reserved due to it’s quirky configuration. Bravo! It’s a pleasure to be working with such a great team.

I had the best experience at this location! Everyone was so nice, I was able to see a couple different units before I chose one to rent, and the facility is extremely clean! The staff had wonderful customer service and I love the fact that I can have my boxes from work shipped to my unit and the staff will put the boxes in my unit for me.

Everything was great with A-​1. All the staff (I interacted with 5 of them) was friendly and helpful, my move-​in was seamless, and the location is very good.

I have rented several storage units at A1 through the past seven years at this location. I have also referred many clients. They have an exceptionally clean facility and a nice, professional staff. I think they are the best location for storing items near downtown. –Pete, San Diego City Life Real Estate

Had my stuff stored here for a long time and never an issue with the facility or staff, all top notch. As I was moving some items one day, I accidently left my wallet and very expensive new smart phone on one of the dolly carts and left. Came home and realized what I left back at the storage facility and before I could even begin to make my way back they had already secured my items and had them waiting for my in the office. Great location, facility and staff, the only draw back is the price, but you get what you pay for.

GREAT LOCATION! Francisco is AWESOME and deserves a raise. (I showed up at 4:55 on a saturday and he took care of me even through they were closing by 5:00! How many places do THAT!!!) I have rented here off and on over the last 6 years. Each time I do the place is clean, safe and secure, and the staff has been great. They really care and it shows.
GREAT JOB!

This is a great location with quality people working at it. If there is a time I need help sorting out paperwork, getting a copy of my bill, figuring out what my code is (yessss I am the one who forgets all the time!), or even getting a cart, the people here always help me with a smile.
I expect places like this to have bad service or be a really depressing experience mostly because what would one expect from a storage place? However when I run into any of the employees here I always get a smile and they remember who I am for the most part.
I found it difficult to find a good price on temp controlled units and felt like I lucked out when I got one here. From what I understand the prices are somewhat set on supply and demand and one unit can become more expensive and then cheaper depending on the situation.
My unit has never seen a price increase, and I’ve had it more than a year.
They also store cars here if you should need some space from your clingy vehicular significant other. I won’t tell if you don’t.
This place doesn’t feel shady either. It looks like it SHOULD but honest it doesn’t.
Give it a gander if looking.