Atlas Flooring

Atlas Flooring is a great company to work with — They know everything about floors! They are extremely knowledgeable about how to refinish and maintain flooring and take great care in everything they do. They are very professional and provide great personal service. I have used them to sand, stain and refinish my 30 year old teak floor and they did an incredible job. Later, when I had scratch issues due to a negligent repairman, they came to inspect the floor and gave great advice on how to resolve the issue. Walter went over and above to help me out.
I highly recommend Atlas flooring!

Very impressed. Several flooring places had told me that they would not refinish my engineered wood floors because the wood was so thin. Atlas made it work, was responsive and timely.

Called twice, three days apart, leaving messages with all my info and never received a call back.

Outstanding service and outcome refurbishing the wood floors.

These guys know their trade, are punctual and professional. Walter worked long hours and had exceptional attention to detail while restoring my old wood floors. He treated my 70 year old floor like it was his own and took great care while sanding /​sealing it. Honestly I did not expect it to turn out as good as it did because of all the neglect over the years. But Atlas made it happen and at a great value. You won’t be disappointed.

We recently purchased a 65 year old home in IB where the oak floors had seen years of neglect — was not even sure if the floors were salvageable. We called Atlas Flooring for an estimate based on other « Unilocal» reviews we read on line and pictures of older homes that they had posted. Walter, the owner, came out and gave us a verbal estimate on the spot and a written estimate the next morning. He was able to work with our schedule and fit us in and finished our floor within the week. Walter thoroughly explained the process and communicated clearly throughout the job (even texting us pictures when he finished the last clear coat). When we saw our finished floor we just kept saying «unbelievable». Deep scratches, cupping and termite damage were all repaired and unnoticeable in the finished floor. We would highly recommend Atlas flooring — Walter and Atlas Flooring surpassed all of our expectations. PS — we had some carpet installed a week later in a bedroom — local installer that works for the large national home center — the carpet installer called his wood floor lead that was in the area and had him stop by to check out our newly refinished wood floors — he even commented how good the floors looked in the light — noting how smooth the finish was and that very few floor finishers today wipe down the floors between coats to get the ultra smooth finish on the final floor. If you are looking for a true craftsman — Walters is your guy.

I had a scheduled appointment. I took time off from work to accommodate their hours. They were a no-​show. This company didn’t even bother to call to say they were going to be late or reschedule. Unbelievable. Do not use this company. I should send them a bill for lost work. They will never get my business or recommendations.

When we bought our 1937 home, we were told that we could not refinish the floors as they were in such disrepair. So for 12 ½ years, we lived with really crummy oak floors. After a renovation in the newer part of the house, we wanted floors to match in the front part – living room, dining room, two bedrooms with closets, and a small hallway. Another company recommended highly by Unilocalers came out and said they could not refinish the floor and that we needed to pay 12K+ for new wood floors and 6 weeks. Walter came out from Atlas, also recommended highly by Unilocalers and a former neighbor who had two homes done by Atlas. He said they could do it and we could have several more years with this floor. Scheduling went great as I had to coordinate with movers and a pod company (see my other reviews.) Nick came out to start the floors, consulted with Walter as they really were in terrible shape, and then proceeded to perform his magic. OMIGOSH, the floor is gorgeous. We can’t believe how beautiful it looks and what an amazing job Nick did. Rachael was terrific to deal with in terms of scheduling, payment, etc. We followed their instructions completely, and were back inside the front of the house in 8 days. (Most of which were drying the finish.) Please feel free to message me any questions about the job they did; we are so very pleased. Can’t speak highly enough of them. You need a new floor or refinishing, Atlas Flooring is most highly recommended.

Atlas Flooring is the BEST! Our house is 85 years old… and if we knew that our floors would look as good as they do now, we would have done this a long time ago. The workmanship is superb… and we got these great looking floors at a very reasonable rate. THANK YOU, THANK YOU, THANK YOU!
Julia & Greg M

This is my 2^nd review for Atlas. Initially, I had written a poor one, that was only due to communication breakdown. When I wrote my first one, Walter reached out to me. After gaining more understanding of the situation, i removed my review. He could have left it go at that and thought I would have been a difficult customer. Instead, he was very gracious and not only extended an offer to still come to see our floors to see if he could help us. He basically took on the communication directly and bent over backwards to accommodate a time that’d work for us, including coming on a weekend he’d normally not be working. Wow, really? So nice! He came out this last Saturday and met my fiancé to look at our floors. He wasn’t able to help us, due to the type of floor, but instead he gave my fiancé product to use to try and clean up the build up. He left, but then came back and gave us people to call if the product didn’t work. So, Walter I just want to apologize again for the first review and say thank you so much for your efforts and going above and beyond. I asked my fiancé if he was nice (because that was the impression I’d gotten from emails and a phone call) and he said, oh… very nice guy.

Wow! Our job was uniquely challenging: we enlarged a room with a 50+yr old wood floor, and wanted the addition to «match».
We thought we knew what we needed: the new to be «stained» to match the old. But Nick knew that was a very bad idea, since the original oak was not stained, just old. He advised us that any stain we chose, because of the amount of direct sunlight into this new room, would begin to «fade» and «yellow», thus would never actually match. He didn’t tell us what we should do, but put a few samples of stain on a small area to show us what to expect. it was clear what he thought the best course of action for our situation: natural. So, that’s what we had them do. Good choice: we can’t tell where the new floor ends and the old begins! You have to really look closely to see which is which.
Additionally, we had to be away during the final installation and finishing, leaving Atlas with a key to our home. We were unsure what we’d find (or not!) when we returned. We could not be more pleased: Nick cleaned up after all work was completed, and we just walked in a week later to find a beautifully finished floor.
Within a day or two of our return, Atlas had returned our key to us.
We can’t say enough about the quality of work! Thanks, Atlas!

Wow! I have never written a Unilocal review before but after the visit from Atlas floor, I had to write one. First of all, I had an unbelievably hard time getting someone to even come out and give me an estimate from other companies. Either no one answered the phone or they didn’t even show up. I’m so glad though because that got me to Atlas floors.
I was able to make an appointment very quickly and they came out when they said that they would. It turns out that the people that lived here before me put some kind of polish on my floor that left a sticky, smudgy residue. It was impossible to get clean! Walter showed me how to get it off.
Rather than selling me a new finish he showed me how to fix the old one for free. He gave me an estimate on a high shine finish (which I asked for) and it was very reasonable.
It is so hard to find a company that knows what they are talking about and will show up when they say they will. It is much harder to find a company that is honest and will tell you that you don’t need their services if you so choose.
I will probably get the high gloss when I can afford it. I will definitely use Atlas. I can’t recommend them highly enough!

We used Atlas Flooring for a couple repairs to our beautiful hardwood floors. Our floors had a couple spots where the wood had lifted due to water damage. Walter was up-​front with us and said he would do the best he could, but couldn’t guarantee it would lay back down completely.
We were 100% satisfied with the outcome of the repair.
On top of that, they were extremely considerate of my time as well, so were courteous enough to call my cell before they came (so I didn’t have to sit in the house for hours waiting for them to arrive).

My new floors look great… the workmanship is top notch. The entire crew was a pleasure to work with and the prices are very competitive. I would highly recommend Atlas to friends and family.

Had some really crappy floors in a property that I manage, owner was a little skeptical about refinishing them. I called Walter and he came out for a quote. You can tell he’s been in the biz a looong time. Very knowledgeable. Convinced the owner that the floors were in fact easily repairable. Cost $ 850, result = UNREAL FLOORS THAT ARE LIKE NEW. Crew was great as well. The only very very minor detail that I would tell walter and the crew is to communicate a little more clearly. There was a slight miscommunication, but totally not a deal breaker! I would hire them again in a heart beat :)

The price was very satisfactory. Very professional. Scheduling needs to be flexible for this type of work as they can be earlier than expected. I was happy to get it going. Put up with lots of argument from my other /​12, but they handled it like true businessmen and gentlemen. THE JOB: Great. I guess 30 years of experience means allot in this craft. I’ll have them again in 5 o 6 years.

I called Atlas and 3 other flooring companies to provide in home quotes. Atlas was one of the only two companies to answer their phones when I called and were the only ones to offer to look at my floors that exact same day. Julie offered for Walt to stop at my house on his way home, I’m sure from a long day sanding or installing floors.
Not only was Walter’s quote the lowest, he was able to produce it next day via email. He asked me what my expectations were of the floor and also adjusted my expectations based on the conditions of my 90 Year old Oak floor. The floors had some deep staining (from years of neglect and years of covered carpets and steam cleaning) that would have required some serious sanding to completely get rid of them and at that point may have destroyed the floors entirely. Walter’s knowledge of the floors in the San Diego area appear to be unmatched. He lives in the same area as me and I would bet he has some old beautiful floors in his home too.
As for my floors, I had about 500 sq ft in two bedrooms with closets and a hallway connecting them. They came out stunning, like a sheet of glass and beautiful grain patterns. They repaired one hole in my floor and installed 8 new boards that were slightly stained to match the heavily soiled boards adjacent to them. They used an oil based finished to match my other floors in the rest of my house.
Great Job Dave, Walter, Julie and Sue.
I’ll be calling soon for the screening on my other floors.
Nick

I would highly recommend Atlas Flooring! The crew is professional, and knows what they’re doing. My floors look amazing, and it as if I have a new home!
These guys work quickly, and so you definitely need to have researched what you want and what you like. Then you also need to move everything out so they can work. I recommend you ask if you can begin on a Monday and finish on a Friday. That way you are done inside of a week.
Questions to ask:
— What is the overall production process?
— When will you show me the stain options?
— How long do I have to decide on the stain colors?
I really can’t say enough good things about everyone at Atlas. Walter and his guys (and gals!) are just very, very good at what they do, and I would use them again for sure.

Wife and I bought a house in San Diego and are trying to get hardwood installed before we move in.
We scheduled an estimate with Atlas. «Walter» never showed up. Guess they have more business than they can handle.

A++++
We would like to thank Nick, Walter, and Julie at Atlas Flooring for bailing us out when Home Depot installers (JW Floor Covering) abandoned the installation of our engineered wood flooring. We purchased flooring at Home Depot, but when their installers from JW Floor Covering arrived on Monday morning, they told us that our plywood subfloors floors were too uneven, and that our flooring from Home Depot was defective (warped). They had no clue what they were doing and left within 2 hours without doing any work at all. They said they could not install our floor.
They abandoned the job leaving us with 600 square feet of uninstalled flooring, along with our home having bare plywood floors.
The next morning we found Atlas Flooring online. Walter, the owner, came over that afternoon to look at our floor. He then had his partner Nick stop by that evening to check the flatness and unevenness of our plywood subfloor. Walter said that if Nick couldn’t install this product, then no one could!
The very next morning, Julie called us with a quote for full installation and within HOURS had their flooring craftsman Nick at our home installing the floor by 1pm Wednesday.
Having a two-​story house with stair-​nose transitions, we soon learned that we must have been naïve to think that Home Depot’s installers (JW Flooring) were capable of this job.
Nick had our engineered flooring installed in a matter of days!
He did an incredible job. Atlas Flooring doesn’t have just installers, Nick was a master woodworking craftsman with a photo-​portfolio to show his previous wood flooring installations.
To summarize, this is what we learned: the lame Home Depot guys are ‘installers’, whereas Nick at Atlas Flooring is a master craftsman.
Our new floors flow perfectly straight from room to room, and we were thoroughly impressed with the service and communication from all at Atlas Flooring.
I would recommend them to anyone. July-​August 2011
Feel free to contact me for pictures of our new floor!