Bicycle Discovery

I’m usually inclined to be elaborate and funny to at least one half of one person who reads what I wrote but in this case I have concluded that this is the most definitive phrase for this place and its people:
every time I have gotten a flat — roughly 1.3 times a month (thank you to the person who got irritated that I said roughly but then did a .3)
I have always walked my bike past the 300 other shops in the area just to go here for the fix

I have been going to Bicycle Discovery for years and every single time I’ve gone, I have always had outstanding service that was fast and friendly. I stopped by the other day to get a replacement for my flat tire. As I walking in to the store, I asked an employee named Jack where I could park my car to bring my bike in. Much to my delight, he offered to take the tire off my bike while it was still on my car. I was so relieved that I didn’t have to go through the trouble of taking it off and putting it back on again. I love when people make my life easier. Jack was very nice and helpful. In less than 10 minutes he had my tire fixed and I was off to enjoy a bike ride at the beach. My favorite part about them is the free air pump outside that can be accessed at any time. I love convenience and I love knowing I can go to a place of business and receive the same high quality customer service every single time.

I’ve been coming here for years and have bought one bike and all my accessories from them. I went in today to have a slow leak fixed and get a new bar tape installed. When I returned I discovered that the bar tape had ugly pattern which was not visible through the packaging. They also used orange electrical tape on the end. After being pissed off I decided to go ahead and pay for it since after all I did select the bar tape and they would replace the orange tape end with black electrical tape. One of the attendants suggested that I get a new chain which I agreed to do. The attendant who I believe was the manager then showed me the chain to make sure it was the right color as if I was an unreasonable person. Really didn’t need his condescending attitude at this point.
There are other bike shops at the beach and there’s no need to put up with an unprofessional staff. I won’t be going back.

Shout out to Mike and Vern at Bicycle Discovery in PB. I stopped by during a ride to see if they had Headsweat caps, as I forgot mine. Unfortunately, I had too little cash on hand and they aren’t set up for Apple Pay. But, Mike worked with me to put the cap on layaway, allowing me to take the cap with me. I plan to stop by tomorrow to pay for the product. The fact that they were willing to work with an unknown customer and to accommodate my need at that time speaks volumes for how they care and how they take care of their customers. I recommend them without reservation.

New to the world of bikes, I popped in here in a rainy weekend. DK and the team were super friendly. I left without buying. One week later, I’m back and they remember me. I test ride bikes, learn all sorts of stuff about bicycles and get hooked up with a Trek Hybrid in my budget. They put on the fixings (basket, lights, lock) and I am on my way. Everyone was super chill and friendly and I’d recommend this store in a second. :-)

Purchased a Phat bike today. Thanks to Michael Angelo who helped me select the nine for me.
Very friendly and knowledgeable.
In led with my purchase was 2 tunings which is great.
Will highly recommend to my friends who are in be market for a bike.
Chris is the manager who is also very helpful.
Thanks guys,

I’ve been popping in and out of here for four years now and they always have friendly advice and service people ready to help.
They also have a wide selection of trek bicycles and bicycle rentals plus tons of bicycle parts like pedals, chains, and bottle cages.

Tried to get some warranty work done since they are a Trek dealer. The guy didn’t want to help since I didn’t buy the bike at that store. Took the bike to another store (that was not the original store I bought it from) and they are taking care of it for me. Glad to know there are still bike shops with customer service. Unfortunately this was not one of them.

I came here with my lovely girlfriend, looking to buy her a beach cruiser. We were warmly greeted by DK, and he showed us a plethora of options. So many, that it swayed me into buying one also! He not only showed us dozens of options, he also gave us information on what we were looking for. Normally, when I’m out and given good customer service, I always think ‘Oh, I should write about them on Unilocal’ and I always forget when I get home, but DK made this whole experience easy, comfortable, informative… There really isn’t a negative thing I could say about him and this place. Wish I could give more than 5 stars!

I came here to rent a couple of cruisers with my hentai looking home girl since she’s from Nor Cal and she hella loved it. This is such a fantastic activity for your guests that come in from out of town, but don’t forget sunscreen because I’m toast now.
It was only $ 7 per bike for one hour and they insisted I take the bike lock with me in case I wanted to day drink. That’s how cool they are. We had the option of taking them all day, but the bike seats hurt our vaginas.
The service was friendly. The blonde girl was lookin’ like a straight innocent beach angel and she was so nice and a British Andre 3000 duplicate gave us our bikes. The dude with long hair was totally cool too! I got really lucky because a lot of these reviews are complaining about their customer service. Thanks for making my day really fun!

This is the perfect place to rent your bike and cruise down Pacific Beach and Mission Bay Beach on a sunny, breezy day in San Diego. The location is literally 1 block from the beach front and there’s a paved bike walkway for your biking adventures along the coast.
Bike rentals starts at $ 8 for the first hour and $ 15 for 1 – 4 hours. Easy to use, light weight, single gear beach cruisers. This is probably one of the best deals in the area. Bikes come with a basket and lock.
The staff is super friendly and helpful. We were in and out of there cruising in no time.

DK and Michaelangelo… you guys rock. Best bike shop in PB. My family has been buying bikes and getting them repaired here for 15+years and it’s always a great experience. Much love for these guys

Really disappointed with this shop!
My husband bought me a beach cruiser for my birthday as a surprise. He put a lot of time and effort into creating an awesome birthday surprise for me and left me a note with instructions to pick up my surprise there on my birthday (he had to work — sadly)
I headed to the store and told one of the guys that I am here to pick up a bike and told him it was a birthday present.
Without looking into it, he asked me if I had a receipt. I told him it was a birthday present and gave him the name of my husband, hoping he would remember or looking into it some further, but he just made me feel like an idiot and replied in a derogatory way: «well, what’s the deal here, where is the receipt?!»
I told him one more time that this was a birthday surprise and that my husband made arrangements with the shop. After a few more conversations back and forward, he finally started looking for the bike and it was right in the middle of the sales floor with a note on it and the receipt attached to it. The guy apologized, but the surprise was already ruined because of his attitude.
I was very excited to pick up my birthday surprise that morning, but this guys completely ruined it for me.
When my husband returned back home, I had to tell him about the unpleasant experience I made picking up the bike. I described the guy to him and he was very disappointed, because he talked to that same guy the day before to make sure the pick up will be as smooth as possible.
My husband went to the store a total of 3 times to make sure everything is good to go. He said they even asked him if he wanted to attach a bow to the bike. Sadly, they didn’t remember any of this when I picked up the bike on my birthday!
Thanks for ruin the surprise and making me feel like an idiot on my birthday!

I have nothing but praises for this place. They are all so kind and considerate. They recognize us every time we come back. I’m so thankful for a bike shop that cares about, not only people buying things, but the people renting their bikes as well. Thank you will never be enough so we’ll just keep coming back. :)

I rented a bike here few days ago haven’t stopped thinking about the experience. Bike worked fine. The gentleman that unlocked the bike for me and received it back upon my return was quiet but pleasant. However, the girl I rented from/​paid at the counter was sooo unfriendly and apathetic. Couldn’t smile or say thank you if life depended on it. Understand she’s likely sick of tourist but if that’s the case, then find another job. I entered all happy and looking forward to my ride. Talk about Debbie Downer… owners need to know she’s the first person their customers meet; she makes you never want to return. She needs to go… along with her long blond high school hair and cat eye makeup.

Oh my gosh. What great service. I went in to look at new bikes and walked out with a beauty. Vern helped me pick it out. He answered all my questions even the ones I didn’t know to ask. They have lots of choices and a very friendly and knowledgeable staff.

Great service from Michael! Had five teenagers renting bikes. He got them on the bikes quickly but made sure they all had helmets and reviewed all important safety stuff. Better coming from him then the mom! They had an awesome time cruising the beach!

Living in Pacific Beach we bike everywhere. Our kids ride bikes to school every day, we bike to the yacht club, church, the grocery store and we bike for fun. Whenever we need air in our tires we stop here to take care of our bikes. A month ago my son needed a new tube for his wheel. The staff was friendly, gave me a price and had it fixed within five minutes for what I think is a great deal as I didn’t have to get my hands dirty.
Today I came in because our bike had a bent sprocket. Thinking we might have to replace it, but not wanting to spend much money on our bike, Miles was able to fix it so we could still ride it. It took all of two minutes and he didn’t charge me anything. He let me know that it might be weaker and break in the future, but he had no judgement that we weren’t replacing it. When I do need to get a new bike I will be sure to get it at Bicycle Discovery just because their customer service is so good.

Rented bikes here and everything went smooth — thanks.
Be ready for a laid back attitude.

To start my wife bought me a sweet beach cruiser for Christmas ! I needed one with gears so we returned it today 01÷18÷15 and started the search for another bike!
My wife was very happy with experience the first time round and was GREAT second time round … We where greeted DK (I believe was his name) and everything I ask him was possible… Never said no we can’t do that or let me try… Was a FIRM yes with every request me or my wife had… Thanks for the good service DK… You will be our go to bike guy… And for anyone that is new to bikes like we where or just needs parts I suggest seeing DK at this bike shop he goes above and beyond!!! $ 1300 later me and my wife have the beach cruisers we have been wanting for years… And all the accesories to go along with it… Thanks again DK. And discovery bikes!!!