Jay also runs an awful cleaning company that is not an available business selection yet on Unilocal!My review is for the cleaning company. HORRIBLE! I paid $ 150 to have my 1,000 sq ft condo cleaned before I moved in. Three maids showed up late, but were nice enough. When I returned after they had finished and left for the day, the place was still dirty. They didn’t do things like dust the fixtures, mop the floors, and clean the cabinets as I specifically requested, which was a big disappointment. When I contacted Jay, the owner, about the poor job that was done, he avoided me. When I finally got in contact with him, he apologized and said he would reimburse me. He also made a jab about learning his lesson with needing to see a property before giving an estimate in the future. He made sure to tell me that the maids were at my home for 8+ hours, which was a lie because I let them in at 8 am and was back before 3 pm. The real kicker is it took me over three months to get my money back! I had to literally harass Jay incessantly to get him to reply to me. He first claimed to have mailed me a reimbursement check but sent it to «the right person, wrong address». Over two months later, I finally got the check. When I asked Jay what the problem was, he said that he didn’t have the money and that is why he didn’t reimburse me sooner, despite having promised to do so months prior. I told him that I would have appreciated his honesty three+ months earlier, especially since I expected more from someone I met at church. Do NOT use this service. You will ultimately feel swindled and taken advantage of.
Ryan M.
Évaluation du lieu : 5 San Diego, CA
Jay does great work. Love it and recommend him to everyone. No laundry facilities at the beach. So Jay does my families laundry. Always perfect.