Dana Logsdon Roofing

Dana came out and quoted on a complete roof replacement (~$ 30K job). I had a handful of questions which I emailed him, such as, what the warranty on his work was, how long he anticipated the work would take etc. and he never bothered to respond to the email.
As this work was to be done at a second home we have, it required a round trip to the home to meet Dana and additional time waiting for him to assess and measure etc. which was all for nothing.
If this is the attention to detail and service that you get before starting a job, it is probably a good indication of the quality of the work you will end up with… In hindsight, I wish we had not wasted our time asking him to quote on the work.

I recently had my roof replaced and communicated throughout the process with Dana
Logsdon. He seemed very efficient and organized with my options and proposals so
we went with his company. The rain gutters took a lot longer than expected due to miscommunication with his staff of workers but all in all, I am happy with the new roof
and rain gutters.

We used Dana and team to completely replace an old wood shake roof on our house, just over 3,000 sqft and replace a bunch of skylights. We’re extremely happy with the experience, the cost and the result!
We definitely did some comparison shopping and research and we ended up deciding to go with Dana because 1. he had a very honest but also very accurate recommendation for our roof and situation. He recommended against enhancements that would have cost more and not been worth it, and made sure our roof met the local (and very recent) code requirements. 2. The price wasn’t the lowest, but by no means the most expensive. 3. While he said he could get us any shingles we wanted, we liked the ones he was recommending best. 4. We looked at 4 or 5 houses that Dana had put new roofs on first, to make sure we liked the workmanship and see which vents (etc.) he was using. We liked what we saw. 5. We just got a good, trustworthy vibe from him, and his reviews confirmed the sentiment.
It took a little over a week to get the old roof removed and the new one put on, and that included a day or two of rain. The team was efficient, respectful and independent. I was keeping a keen eye on details, and occasionally felt compelled to call Dana directly to report a few missing details or ask questions, all of which were either already addressed, or promptly thereafter.
We’re very happy with our roof, it looks great, it does a great job of isolating the house/​crawl space from extreme temperatures (thanks in part to radiant barrier sheeting), and seems to be handling rain perfectly.
We asked them to move some of the vents and exhausts up and out of the way so that we could install Solar more easily in the future — this was more work for them, but they did it happily, without charging extra.
The only thing we would offer as an opportunity for improvement is for Dana (or his other crew leads) to be more responsive or available, as we were anxious/​nervous anytime we had questions or concerns and days without responses felt like weeks, but if you work with Dana, and experience this, I can promise you you can rest assured that he WILL get back to you, and he WILL come through and take care of everything, make sure you are 100% happy with the work in the end.

In the middle of a rainstorm, he wants to charge $ 800 to tarp a leaking chimney. When I balked at the this obvious price gouging, he said he’d bring me the plastic and I could climb up on the roof and do it myself. Nice. I’ll keep looking.

Wow what a relief. The first big storm has come and gone and with a new roof and gutters installed by Dana Logsdon no problems. Dana came out and explained Basic Roofing 101 for Seniors to me. He used examples and photos to show me our options and the problem areas. He gave us a estimate on site with photos and details and followed up by the end of the same day with a written estimate. This job included removing and replacing a tile roof, vents, wood repairs on some facia boards and some wood damage to the roof. We also had Dana cover our previously open entry area and install two sky lights. Gutters were installed with seamless guttering and great color matching. The crews attention to detail was constantly apparent even painting the facia and enclosed entry way. The crew was always prompt, professional, neat and courteous. There was never a problem with materials or debris. Mark one of the supervisors checked on the job daily for any follow up that may be needed. Using Logsdon Roofing was a stress free, a one stop process. It was great knowing that it would be all completed by one contra tor. Dana’s business model should be copied by others, trustworthy, recommendable, professional, competitively priced with great customer service and communications. The only negative to this experience was seeing the crew depart and my new friends finish the job. Thanks Dana, Mark and the special employees who make up Logsdon Roofing. Job well done.

Dana did NOT replace my roof… because it didn’t need replacing. Dana was honest about it. What a breath of fresh air. I just bought a house that needed almost complete rehab and I wasn’t sure about the condition of the roof. Dana came highly recommended, so I called him. He came out and looked at everything. He said I did NOT need a new roof. Dana made a few recommendations on things that should be done in the near future, but my roof was good for many more years. Dana could have said I need a new roof, but he didn’t try to sell me something I didn’t need. Of course, I got a few more estimates. A couple of them said my roof was about to fall apart and woe unto me. But a friend in the construction business took a look at it and said the same thing that Dana said. That speaks volumes to me. When it comes time to replace my roof, I’ll definitely give Dana a call and let him earn that 5^th star.

WOW! It is hard to find an honest contractor. Dana and company did an excellent job on my roof repair for just a fraction of the cost of other bids. Great communication and a job well done. No more leaks! I will not hesitate to recommend him in the future. Thanks Dana.

We were in the market to purchase a house. Dana came by for a roof inspection, and my wife found him rather honest about the situation with the roof. We did not end up purchasing that home, but rather buying a different one. On the one we bought, we have some gutter issues. Sent an e-​mail to Dana over Memorial Day Weekend, said he would call on Tuesday. No call. Sent an e-​mail to him, and he promptly called back, saying his colleague Tim would call to set up a time to come by, as he was in our neighborhood. Never heard from Tim, never heard from Dana again. Disappointed.

This was the best experience I’ve ever had with a home improvement project! The price was reasonable and the work was excellent! And best of all, the crew was so self sufficient that I barely knew they were there. It was as if the roof was magically replaced while I was at work. We had similar work done at our last home, and the experience was much different.
And the customer service was great too! When I needed anything, our project manager Tim was friendly and responsive. Overall a great experience!