Eric’s Medical Supplies

I came here the day before my foot surgery to rent a knee scooter. I was in and out of there in 15 minutes. On a monthly basis, the price to rent the scooter was less than it would have cost me at my podiatrist’s office. I don’t use it much, but I’m glad I have it when I need to go out to get my mail within my apartment complex.
This place has everything you need when recouperating from surgery.

Huge selection, pricing is fair! So happy to walk in and try things out before buying.

Let me start first by just saying she had my first review deleted because I slammed her for EXTREMLY innaproriate attire as an owner of a business!!!
Let’s leave it at that!!! She also has another exact business on here as well listed almost the same name, hmmmmm :) :) :) Geez I wonder why! now to the meat of it:
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I gave her a one star many many months ago because she was rude! and she dressed VERY VERY innappropriate. She was somehow able to flush MY negative review and then I see she wrote this to me 4 months ago!!! (below)
Verity (owner). I don’t check my email EVER on here just happened to by accident. You have more then JUST me on there slamming your company. You were rude to me AND your attire was completly inappropriate as being the owner or owners wife! To make it fair and honor your request just a little I won’t go into detail here on it… It still stands though! That you were completely RUDE! Ignored me from the moment I walked in the door, dumped me on your daugther who knew nothing of where anything was or the products you carry, and you really didn’t seem to care about anything but yacking on your cordless phone, I’m not sure it was even a business call you were on but I really was not paying that much attention and you were NOT on the call when I walked in the door!!! You never even made eye contact… So that being said CVS & Rite Aid are better then your little shop. I have been in several Medical Shops for supplies and gotten excellent service just not at yours… If you want to stay in business I suggest you act like it!!! Not being mean but as I said when I rated you way back when you were at 2 – 3 stars anyways… Goodluck! I am not «trying» to hurt anyones business just tell what I experienced which is the purpose of Unilocal!!!I give you one star…
Take care,
J.S.
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From Owner Erics Medical Supply (from 4 months ago, approx Feb. 2014)
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Hi there! This is Verity. I have read your review of me. I apologize for your experience here. I’m asking if you would kindly take your review on here off as it hurts our family business. I will be cautious in what I wear here and once again I do apoplogize. I hope you have a good day.

Why use crutches when you can rent a knee scooter for a month for 80 $! Super friendly people, quick and easy. Highly recommend.

Great place. Easy to get to and easy to work with. We picked up a knee scooter for a month!!! Quick check out and quicker return.

Although I appreciate having a medical supply store close by, I found the manager disinterested and non-​responsive on my exchange and refund. She never returned my calls nor responded to my email, even after a visit to the store.
It was up to me to «catch her» when she was in or not busy w/​other customers. Each time a return call was promised. I reached her today and she said the refund had been taken care of, however, she asked for my credit card number to process the refund.
My advice? If you can find what you need, great! If you need a refund, be prepared to persist. I am disappointed as the likelihood is that I am going to need a medical supply store again in the future.

I need a item that my doctor wanted me to use for an open wound on my foot because of my diabetes. They stocked it and the price was very reasonable. I tired over a dozen pharmacies before I found them. the help was friendly and polite each time I had to go in to purchase more supplies. They treated me fairly and would suggest if you are have a need you give them a try. I went there today for the item the doctor wants me to use they were out of stock. they were not very helpful. Told me where I could get them. They did not tell me that they were on order or offer to call me when they came. This was poor customer service. A small company like this needs to offer great customer service to stay in business and they failed Today big time.

DO NOT GO HERE! They suck!!! I made a special order and recieved the wrong item a week later after driving all the way there to pick it up. They didnt apologize or offer anything to make up for their mistake. I then reordered. I called back a week later and they said they don’t know if they even ordered it… She would call me back either that day (Saturday) or on Monday. No one called me back. I called again another week later and they still hadn’t gotten it in. They f*cking suck! HORRIBLE customer service. Overpriced shitty items too. As a nursing student and in my professional career they will not be getting any of my business or money.

Cant say enough about the service! I had a friend coming into town who needed a wheel chair and they not only provided one for a great price, they delivered it as well as picked it up for me. I will definitely use them again

Great family business who I have bought a few bits from. Always helpful and friendly and I have always left with what I wanted at a good price. Much easier to come here than wait for deliveries and pay postage; works out about the same price but I get it now.

This place totally screwed us over. I called a month in advanced to make a reservation to rent a wheelchair. The lady’s response on the phone was, «oh, just come in on that day, we’ll have wheelchairs — we ALWAYS have wheelchairs» «ok, even heavy duty wheelchairs?» «yes» «Ok, so I don’t have to make a reservation?» «correct, no reservation» «thank you!»
Then I called yesterday to confirm that I don’t have to make a reservation, and confirmed the $ 30 price online. All confirmed on the phone, and again, in their wonderful arrogant way, they assured me that «we ALWAYS have wheelchairs».
I sent my boyfriend to pick up the wheelchair and guess what, THEY DON’T HAVE A WHEELCHAIR. He reiterated to the girl that he was assured on the phone that they always have heavy-​duty wheelchairs, and she got upset and said, «well we don’t have a wheelchair».
Then she offered him an extra-​wide wheelchair with a 300 lb capacity. He told her that the user is over 300 lbs. She said that should be fine, and he replied, «so am I suppose to pay for it when it breaks?» and she said, «we’ll talk about it when that happens. You’ll probably just have to pay for repairs». !!!
We need the wheelchair now, and are desperate, so my boyfriend said, «fine, give me the chair.» «Ok, it’ll be $ 40.» «What?! It’s suppose to be $ 30.» «Well, since it’s extra-​wide, it’s more» Unbelievable.
I would NEVER recommend this place to anyone. The service was terrible, and they don’t have the products they promise. I don’t support a company that doesn’t stand by their image, their word, or is not concerned with providing value to their customers.
Enough said.

It makes me happy when I find a local business doing such a great job!
I was looking for a place to buy a high quality stethoscope ASAP, so of course I searched Unilocal.This store looked promising, so I clicked the link to their website. After a couple of clicks, I saw that they had a wide variety of Littmann stethoscopes at competitive prices, including the one that I wanted (Master Classic II), so I decided to stop by. I went by at 4pm on a Monday. It was easy to find, there was plenty of parking and the store was empty except for the clerk. The place was pretty big and packed with stuff, but seemed organized, and she helped me find what I was looking for immediately.
Not only did they have the MC II, they had 3 colors in stock. She even let me use the 15% off Unilocal deal towards it, even though it was already a really good price and they probably just broke even on it, which was really awesome!
They also have a wide variety of medical and health supplies, and you can find out if they have what you’re looking for ahead of time by checking out their website. Overall a great experience!
Oh, and I think Unilocal says they’re only open M and Sat. They are actually open M-​F till 5pm and Sat.

What an excellent experience. Family owned business rock… I got great customer service and my order was done in a timely manner. I would recommend them to anyone. Even the dog was nice. Thanks for the great service.

Three day return policy?
Pass.

This store is busy, busy, busy! Maybe too busy. I went here to acquire a shower chair (transfer bench) for a patient. When I arrived the main person on duty was on the phone and an outside sales rep. was in the store (she did not work there). I waited long enough that the sales rep. started to assist me. Together we picked out a chair, and I asked the lady at the cashier a few questions before purchasing, to which she seemed to only be half listening. This was confirmed when I got the chair home & read on the item that it was not rated for the weight requirements I needed. I called the next day, and was told that they would look into ordering one with a higher weight rating & call me back. I called them back 2 days later & they told me that they could order one & it would be in Wednesday. I went to the store Thursday and the still did not have it but they took the old one back & I made payment on the difference. Finally, at some point, they offered to deliver it to the patients house when it arrived at the store.
It was twice during this whole transaction that I was told that somebody from the store would call me back but never did. I am sure it is just because of how busy they are, but it was kind of annoying.
In my case I would have just been better off ordering over the internet, but there are a lot of items crammed into the store that you can look at and put you hands on if you need to know more. They even sell used lifting chairs at a discount.

pros… great place to get most of your basic medical supplies. tiny store, but it is packed with all sorts of medical equipment. you can get wheelchairs, walkers, lifting chairs, bed pans, and other things for elderly or homecare people. you can also get basic medical tools, supplies here as well, hemostats, blood pressure cuffs, goniometers, stethoscopes, doctor’s bag, etc.
cons…short hours of operation, better go during regular business hours, cause they will be closed at 5pm. parking.