Extended Stay America San Diego – Hotel Circle

We had to stay in this hotel for a month while we waited for our house to be ready to move into. A MONTH. The only good things about this place were the cheap rates and the friendly cleaning ladies.
We had a smoking room the entire time and what a mistake that was. TONS of junkies stayed on this floor, constantly shouting at each other, domestic violence at 5am, stench of weed ALL DAY AND NIGHT, knocking on our door and walls all day and night and keeping the entrances propped open so their junkie friends can come and go as they please.
This place is a disgrace to honor the military discounts here. I am embarrassed to have stayed here.
There is never anyone at the front desk when you need something, and their «free breakfast» is coffee, granola bars and fruit. That’s it.
It’s never clean here. The elevator constantly has disgusting food inside it and on the doors. the lobby is gross, the halls always have trachea scattered everywhere, there’s cigarette butts and trash in the stairway. Ridiculous.
OH AND! The front desk decided to call our room at 3AM TWICE! When we finally answered, they said, oops sorry and hung up. This place is a mess.

Dirty. Towels were like sandpaper. Loud people coming in at 3 am. I won’t stay here again.

My fiancé and I stayed here for a night prior to moving into our apartment in San Diego and it was definitely a mistake. Although I had reserved a non-​smoking room, we were told upon arrival that only smoking king rooms were available and that we could upgrade to non-​smoking doubles for extra cost. The room had the most distinctive stench of cigarettes I have ever smelled. In fact, when unpacking our belongings from that stay, they all had that similar stench picked up from the room.
The bed was uncomfortable, there was a miscellaneous red stain in the kitchen, and we needed to request cups or any other items (like shampoo and conditioner) that are in a regular room.
There were no restaurants within walking distance which required us to spend extra money on an über to be able to eat dinner.
Despite the low cost, definitely not worth saving a little to stay here!

Refrigerator didn’t work, no ice in the entire hotel, and 3 attempts before getting a working remote control.

This place needs work. The room was clean but that’s about it. Unlike most extended stays, they don’t leave the dishes and stuff in the room for you to use. The coffee at the front desk was out by 9 am when I tried to get a cup. The fridge in the room we got doesn’t work. The front desk area looks like it also doubles for a storage room. Total mess.

Let me start off by saying you get what you pay for. This was a last minute trip my boyfriend and I were taking and for some reason every hotel in San Diego was either sold out or going for $ 300+ a night, needless to say our options were slim so we settled on this hotel. We checked in extremely late, there was no one at the front desk when we arrived for at least 15 minutes, once I checked in the man behind the desk took a copy of my credit card which I found really strange. We get in the elevator to go to our room and the elevator was something out of Star Trek with its lights and rickety sounds. We get to our room, upon opening the door I discover that the door is blocked by a refrigerator door being open right behind it (no idea these rooms had kitchenettes as they don’t show that on their website), no only is the fridge door open but it’s unplugged, leaking, and there are towels everywhere to soak up the water; The kitchen sink was also contributing to this leaking. The bed was like sleeping on concrete/​cinder blocks with sheets to disguise it, the air conditioner didn’t work, the walls are thin enough to hear the bugs reproducing, the towels were like sand paper on my skin, and apparently there are no house keeping services as our bed was never made and we never received new towels. Needless to say we lost a lot of sleep and my back is killing me, but then again you get what you pay for, so don’t pay for this.
You’re welcome.

My fault for not reading the reviews first but; the room was booked by a friend while I was driving in town form LA… FIRST the lobby Manager asked me why I was in town and I stated my father was admitted to the hospital that morning. He says sorry to hear that and hands me a card for a fucking girl entertainment bar! «Saying if you happen to step out later tonight» WTF are you kidding me!!! SECOND checkout is at 11am I knew that and had been at the hospital all night. I get a call at 10:30am that I have to check out at 11am #understandable but DONT come walking in my room 15mins later while I’m in my underwear saying «You need to check out I’ve been calling you»! #YeahOneTimeBitch #IAnswerThePhone

By far the worst experience I have Ever Had at a hotel on Priceline. This hotel is not a two star and barely a one star. Beware of a deal too good to be true on Priceline people. First, the hotel is in hotel circle next door to a dilapidated building. Two, they gave us a room that stank of cigarettes even though I told the desk clerk I didn’t ask for a smoking room but I guess In this tawdry Twilight Zone world you need to request non-​smoking.
Three, the hotel’s guests seemed more like prison inmates then vacationers as I could smell marijuana in the hallway. Four, the breakfast isn’t a breakfast. It is a coffee station with granola bars. So all in all the worst stay in a long time. I will not be booking with Priceline after this or staying at Extended Stay America.

I stayed here for 2 months after moving to san diego.
1) the room was filthy upon move in
2) someone smoked above me and the smoke smell would migrate into my room.
3) Noisy
4) 3x a day a random group of people would walk through the hotel and slip pizza flyers under the door. Management didnt care a drop.
5) HORRIBLE WIFI, and you have to pay for slightly less horrible WIFI
6) No fitness center
Overall I wish I stayed at a big chain (IHG or Marriott)

Stay away!
A truly disgusting place, I couldn’t make this up… During my 4 day stay here, we have seen human feces, used condoms and trash scattered throughout the hallways. The room has a constant musk of rotten milk. The toilet pipes make a loud, eerie hum, which never stops. I spoke with front desk to get fresh towels and sheets, which request was ignored… The room was not once cleaned during my stay.
During the first morning of my stay, someone from front desk came walking into my room, asking for my name. Then, five minutes later, called the room with the same question… Not sure what their purpose of the «check in» process is if that’s how they keep track of their guests. Very unexpected of her to just knock once and walk in…
All in all, dirty place with rude staff.

Let me start by saying its a first time I’m writing a review on anything. I’m just so frustrated that I feel this is necessary.
I don’t know where to start. In short this has been my experience.
1: going up the stairs, there was a used condom in the staircase.
2:Room smells like rotten milk. The stench was so bad that I got a headache.
3:There’s a loud constant humming sound coming from the bathroom. I assume its because of old plumming.
4: Someone came to the door at 8 am and woke us up just to confirm my name.
5: On the 2^nd day we saw human poop in front of the door. I checked in a few hours and it was still there.
6: After 2 days we asked for new sheets and towels and we were told they’re gonna be replaced. When we came back that night, there was no sign of anyone cleaning the room or replacing the sheets or towels. When I went to the front desk to ask for clean sheets, I was told they’re gonna be replaced once a week.
7: There is whole in the mattress and another one in the blanket. Looks like they’ve been burnt. There is no mattress protector either.
8: woke up this morning and I have two red marks on my neck. They dont look like mosquito bites. I’m concerned they might be bed bug bites. After seeing what goes on in this place, anything is possible. 3 days in this place and I’ve never seen anyone cleaning anything. I’m surprised this place hasn’t been shut down yet.
9: Lastly, I asked to talk to the manager 4 times in the past two days, but she’s never around. I even left a note with my concerns, my room number and even my telephone number so she can contact me. Again no sign of the manager (who is VENESSA CUELLAR). Everything aside, I’m blown away by her lack of concern. It’s so sad. I didn’t even ask for a refund or anything. I just wanted rt he manager to know what goes on on this place. But seems like she’s well aware but doesn’t care.
I generally travel a lot and have been many hotels and motels. This has been by far my worst experience. Genuanly disgusting. Its cheap but its not worth it. For that I give it zero stars. Avoid this place. So many nice options in the area.

Well, what can I say about this hotel. It is amazing!!! I love how clean the room was and it feels like home. I travel a lot for work and believe me when I tell you that I’ve stayed in really bad hotels all over the place but his one was the best… Not only its clean, the properly is secure and clean. Staff when I checked in was helpful and they let me check in early. The room had a full kitchen, with 2 queen beds, just want I wanted and needed. The noise level was low, the sheets smell great and clean. Internet was fast and reliable as well, the TV channels.
I don’t really have anything bed to say about this hotel. The cost was great for the hotel. I would recommend this hotel to everyone going there and I would stay here again…

We reserved this hotel for 20 days from October to November, but we ended up not being able to come due to an emergency situation. We informed the staff and they sorrowfully replied they would not be able to give us a refund due to the package that we reserved. After a few back and forth sessions we finally contacted the manager who said he would gladly give us the refund and cancel our stay! He was very polite and courteous and understood our predicament. I would recommend this hotel to anyone. Just be sure you read the fine print before pressing the submit button to avoid a situation like this.

I don’t want to EXTENED my STAY here
This place is a prime example of why I DON’T care to stay in hotels. My first dragon boat race and it’s in Sunny San Deezy! PERFECT way to start my dragon boat racing 10 year. Hahah!
Our team leaders are GREAT and coordinate to plan and book hotels for the team when we have away competitions. You are of course FREE to book a different place but it helps for the peeps who are going to carpool or fly in to races that are in different states or further then SD!
Since it was my first race I just went with what was set up for the team to make my life easier. When I found out we were staying here I IMMEDIATELY went to Unilocal to look at reviews. It didn’t look promising so I decided to do a little research and try to find something else. NO BUENO! EVERYTHING was booked solid in and around the area including but NOT limited to vacay rentals, hen house, farm house, and outhouse was booked. BUMMER! We were stuck!
EVERYTHING was pre-​paid! Now what does PRE-​PAID mean to you? To me it means ALL charges have been paid UPFRONT! We were all given the confirmation number, hotel name and address, check in time, who booked the block of rooms, etc, IN CASE there were any issues, WHICH THERE SHOULDN’T be! They have been doing this for over 12 years and they have the process down pat!
We arrive and there is NO ONE to be found at the front desk! We wait and wait and then some shiftless, disheveled, shirt all untucked, sleeves rolled up, and very wrinkled young man came to the desk. I told him we were checking in and he asked for my ID and CC. I asked why he needed my CC and he said to charge the room. UMMMM am I missing something! I told him I was certain the block of rooms were already paid for and gave the name and confirmation number. He just looked at me with a blank stare like I was speaking Greek. So I handed him the confirmation number and he looks it up and says we still need your CC. So I asked why again. Then I asked was it for a room deposit for incidentals or accidentals and he said no we need to charge the room. Did YOU NOT get the memo chuckle head?
So I called our team leader to get confirmation that all the rooms were paid for. I handed over the phone and he spoke to her, smiling and nodding and he gave me back the phone and I asked was everything ok and no sooner than I HANG UP THE FRICKIN phone he ask for my CC AGAIN! WTF? Am I being punked? This went on for another 10 minutes and in the end I ended up have to pay AGAIN and got the number to call corporate for a refund. Had we had ANY OTHER HOTEL choices we would have just left but that was NOT an option.
So I’m of course PISSED! We get our room keys and head up to the room! The room is ok nothing special but I wasn’t expecting spectacular! The place is rodent and bug free so I can deal for a night. It was an ok size and everything look pretty clean. I went into the bathroom and some of the towels are filthy. Someone didn’t bother to use any bleach to get the stains out of them from the previous guest use. NASTY!
I go to take a shower and eye-​spied HAIR, yes F’in HAIR in the drain. I almost throw up a little in my mouth. TOTALLY GROSS! Why in the H*LL would you NOT clean out the FRICKIN drain. If I can see it YOU can CERTAINLY see it! Oh let’s NOT forget the sandpaper they are using for toilet paper. GOODNESS! I surprised I didn’t in up in emergency trying to pee!
The bed was ok but the pillows were kinder size! We had to call down for more and the guy says we don’t have any more pillows! WHAT! This is a HOTEL is it NOT? Why would you NOT have extra pillows? The heat/​AC unit was SUPER DUPER noisy I almost couldn’t hear myself think! It was either FREEZING in the room or HOT! NO in-​between no matter how matter times I adjusted the temp up or down one degree! The way the bathroom door opened and closed I thought it was going to take off the counter in the kitchen because it was about a hair away from scrapping.
The worst thing was I was up most of the night because I heard the elevator motor and dinging all FRICKIN NIGHT as people came and went! Fellow guest slamming doors and talking and laughing in the halls during the night! NONE of the block of rooms for our team were together like they were supposed to be which was just annoying after everything else.
I can’t say I would EVA stay here again unless I was desperate! Aside from it being fairly clean I don’t appreciate having to fork over money for something that was ALREADY PAID FOR and now I have to contact corporate to get my money back. I didn’t appreciate having another person’s HAIR in the drain which is UNSANITARY and GORSS! Isn’t that a HEALTH CODE VIOLATION! I also have a problem with the towels NOT BEING CLEANED PROPERLY thank goodness I brought my own!
There are TOO MANY F’in GERMS out there for HOTELS TO NOT clean properly. YIKES!

The worst customer service that I’ve received from a hotel, especially from the manager. I’ve stayed at numerous Extended Stay’s across the state, from northern Cal to southern Cali, without any issues. So when I was about to check in, I expected no less. ESA have always been comfortable places to stay. BUT, from the time I arrived, the front desk clerk had an attitude. Then she called the manager to resolve an issue with my reservation, he only made things worse. By the looks of his sloppy appearance, one would have never imagined that he was the manager. Needless to say, the appearance went along with the attitude. My fault for not grabbing their names.
I will most defiant NEVER stay at this hotel, and by any means recommend this place to anyone. Maybe only to my worst enemies, lol…

Was pleasantly surprised at the attentiveness and professionalism of front desk clerk Angel during our December 2013 stay. He acted as if we were VIP guests staying at his own hotel that he was very proud of. We got better service from him than we had at other, much pricier hotels.
The hotel was fine, everything was clean and comfy. The only slight negative was that top floor had smoking rooms and we could smell it in the elevator and stairway. But not in our room, thank goodness. The «grab and go» breakfast was too minimal for us but the low room price made up for it.

We stayed here during the Memorial Day weekend. I like it here. They had some stuff for breakfast and it was great to have a kitchenette since we have two small children. I would come here again, because the prices are low compared to other places and it is close to many restaurants.
There were smell of smoke in the hallways, but thankfully it wasn’t in the room.

Thank goodness I didn’t look at the Unilocal reviews prior to booking this hotel for our most recent trip over Memorial Day weekend (very rare for me not to do so). Looking on
, this hotel had the best deal for the weekend and we enjoy staying the hotel circle area as it’s a very central location in SD.
Since it is an extended stay, they do not toiletries like lotion or shampoo (which I didn’t know but luckily I took some from the hotel we were staying at the night before). They do have a hair dryer at the front desk which they’ll let you use for free if you ask. I think the reviews here are all from before they renovated. The room we stayed in was very clean and large. Everything was great! This is a pet friendly hotel too which is great if you want to bring your dog along. I would definitely stay here again as long as the prices remain reasonable.

Came here on a business trip for two (pre-​production on a TV shoot). Here’s what I wrote to them as feedback:
Your staff was totally satisfactory. Obviously hard-​working, self-​respecting, helpful folks. The problems I had were with the facility and not with the staff.
We reserved a room with two beds and we specified non-​smoking. Though the online reservation system had a specific symbol for non-​smoking, we were given a smoking room that reeked and told there were no non-​smoking rooms available. After making a fuss, we got two single non-​smoking rooms. I think your staff member went out on a limb to keep us happy, but she shouldn’t have had to, and we shouldn’t have had to make such a fuss. The new rooms didn’t reek of smoke, but did reek of cheap cleaning fluids. We had to air them out for them to be tolerable.
The furniture was totally inappropriate to a business efficiency hotel. You have two small, awkward tables rather the one big table or desk. The outlets are hard to reach — they should be on the tabletops and not at floor level, and the hotel lamps should not take up outlets. Your free internet access was completely insufficient. If you bill yourself as a business hotel, you better have good internet included, not at a further cost.
The room was always hot unless we ran the AC on full. Then the room would get cold overnight, and the blankets were insufficient. Also, there were no non-​allergenic pillows available. No translucent curtains, either — just the heavy opaque plastic ones, which keep fresh air out. But if you’re working in your boxers, and you’re on the ground floor looking out on the parking lot, you have to close them for privacy.
There was no lobby or public space — nowhere to get out of your room. We wanted to have an informal client meeting at the hotel, but there was nowhere to do it. Again, you’re missing this business hotel idea by a mile.
I understand not doing a vacation-​style cleaning every day, but some freshening of the room — including making the bed and doing the dishes — is what I would expect from an efficiency hotel. On a business trip, I need to work, not wash a pot.

If you like dirty sheets, a blood stained mattress and dingy towels… Then you have found your hotel!
Aside from the filth… they try to get you with their «free wi-​fi» they give you access to a super slow almost dial-​up type service and then ask you if you want to upgrade to a faster wi-​fi for a fee. I don’t understand how this place has survived and has so many locations.
This just plan sucks.
OH!!! and to top it off… there was a sign near the elevator as that reads «This building or facility may contain a chemical known in the state of California to cause cancer, birth defects or other reproductive harm.» I saw this on my way out… WTF.