Fry’s Electronics

Even though I know better I still go to Fry’s Electronics occasionally. Somtimes it’s not so bad, but this time was infuriating. I was looking for a smart phone holder for my car. I wasn’t sure if I really was going to need it, so I wanted to spend as little as possible. After asking a few employees I was finally able to find the posted ads. I found a couple that might work and then went looking for the items. I went and asked where they were located in the store. Nobody was able to figure out where they were. Finally after about 15 minutes of searching on the computer one employee told me that they only had 2 of the items that I was looking for in the store. I said wonderful, get me one. I was told that they were not go to even try to wind it because «in could be anywhere in the store and it’s not worth looking». ARE YOU KIDDING ME. Forget that crap. It’s going to be a long time until I forget about this and wonder back into a fry’s store again. Summing up my visit to the San Diego Fry’s, IT SUCKED.

I could walk around here for hours. The customer service is hit or miss. I say 50% of the time, you will have someone who genuinely wants to help you out. While the other 50% won’t do justice to the claim that they «price match online». If you’re looking for parts for a computer or some stuff you just can’t find at any brick or mortar and can’t afford the time to wait for your order to arrive from online companies — this is your best bet to getting your job done.

Avoid this store! I needed two adapters for Apple Thunderbolt & FireWire cables. Prior to driving down, I checked on line and they showed them in stock at this store. I drive 30 miles only to find out they don’t have them! I ask one of the techs and he does a stock check. He says they show two available in the the store but says «when we get below 5 it’s not very reliable»!
I stop to mention it to the store manager & don’t even get a sorry or comment back.

The sales guys are helpful, but come off like vultures. We got help from one, he then helped someone else, and during that time we were ready to go. We got help from another associate. This lead to a battle of who got the sale. In the middle of all this, we were told wrong information. The sales associate told us it was going to be cheaper than what we paid. When we got to the registers, they have a sign that said we were not to pay more than the quoted price. Management didn’t seem to want to follow this ruling and made us pay the higher price. This was my first time here, and it might be my last.

This place is bad when trying to find something no one will help you and if you do get someone they will just tell outstock to send you away.

«Promo Codes» are a scam, and customer service is lacking.
Today I received their daily e-​mail blast and saw a printer I’ve been thinking about buying. I arrived at the store about two hours after they opened and was able to find the printer on display, but none in the box. When I finally found someone to ask about it (I didn’t get his name but he was the «department manager»), he offered to look and see if they had any. Several minutes later I went looking for him again and found him apparently doing something totally different. As I approached he said «No, we don’t have that no more». I clarified that although they had the item on display and in an ad, they don’t have it, and he confirmed.
Fortunately, while I was waiting I was able to locate the same printer from a nationally-​known online retailer for the same price as Fry’s super secret «promo code». I placed my order as I walked out the door and I’ll have my printer in a few days.
When it’s at all practical, I prefer to buy things locally, but I doubt I’ll take the time to drive back to Fry’s again.

They DO NOT internet match.
Will find any and every reason to decline your online price match

Just buy online. Cashier said they don’t price match during the holidays even though they have a huge poster saying they do.

*This review has been edited to be more constructive.
Watch out for refurbished/​open box merchandise they sell here. I bought a $ 400 projector for $ 331 because it was refurbished. The salesperson assured me it was the same one, professionally refurbished, it would only be less expensive. Okay– sure.
I open the box at home, and inside is a very poorly packaged, very outdated projector. It didn’t even have an HDMI plug.
I had to fight way harder than necessary to get my money back.
DO NOT trust their open box or refurbished garbage– their salespeople will sell anything for a commission. OPEN the box yourself in the store before buying.
Overall, Fry’s can be good. But there is an undercurrent of shadiness. Make sure you are comfortable with the product you take out of the store.

Crappy selection. Can’t even find a usb3/​galaxy s5 cable, other than a 30 dollar Belkin. NO COMPUTER POWER CABLES. You know, the kind that go from your PC tower to the wall outlet? I bought the last one apparently, months ago, and they still don’t have more as I write this. Go here if you wanna waste a lot of time wandering endless aisles, or if you have an iPhone, where there’s a whole aisle full of your stuff.

I love Fry’s. I came to worship in the first Fry’s Temple of the Geeks when they opened their first store off Lawrence Expressway in Sunnyvale. That was 1985. They were selling centronics printer cables for the unheard of price of $ 15 each. This was when the going price was $ 50. The price was so amazing that I wanted to buy two! Lucky me! They were all sold out on my first trip, but on my second trip they had a new batch. Since buying that printer cable I was hooked! Fry’s was a place to visit regularly.
After I moved to Healdsburg, I have not been back to a Fry’s for some 10 years. Imagine the thrill of walking through the door of the San Diego Fry’s. As far as the eye could see were racks of gadgets, components, electronics, toys, candy and tools. I went up and down each aisle viewing the treasures. What is especially good is to see what is trending.
I want that $ 20,000 4K monitor! I want those Bose speakers! I want the hoverboard!
What did I finally get? I bought a $ 3 SV4 Economic Buzzer with leads for my Rasperrypi.
Thank you Fry’s! I love you.

What a god-​awful sh*tty experience! Truly an eye-​opener, these a$$holes don’t give 2 sh*ts about customer service.
Where do I begin? I tried to buy 2 monitors advertised in their ad, big surprise, they’re sold out.
Can I order them? No! Can I pick them up from another store, No! Can anyone help me, sure call this number… Guess what, same story.
So i go online to order the monitors which by the way are «available for pick-up»…after entering my credit card, I get a call from some pretentious «supervisor» who tells me they do not have the monitor.
Guess what, same story. «I am the supervisor»…but I have no idea what the hell is going on and I can offer you absolutely no assistance. «Check back in a few days» she tells me…
So I back to the store and buy 2 «comparable monitors» from a different company, and one of them won’t even turn on.
Thanks Fry’s for the bait and switch. Lure me in with an inexpensive well-​known brand only to sell my a complete piece of garbage.
I HATE FRY’S NOW!
Isn’t false advertising illegal? How can a store like this still be in business?
DID I MENTION I HATE FRY’S?

I decided to assemble my rig so i Went there to buy super tower case.
First i asked for obsidian 900d no luck not even 750d was available. Then second option was storm stryker and nothing
I asked for corsair 780t and no again then i passed case and i went to cpu part and chosed 5820k but price was 395 $ + tax which total would be $ 415.
I ordered on ebay for $ 375 total for cpu.
And intresting part is they say the are granteed lowest price lol

Everyone probably knows Fry’s used to majorly suck. It was the WORST. They had good deals, but then you’d go in and they didn’t have the product anymore. Classic Fry’s move. Also, there’d never be any employees anywhere to get to help you. It was worth paying more somewhere else just to not have to deal with Fry’s.
Not so anymore.
We went there a couple of days ago to get some speakers, after I saw online that they had them in store. Not only did they actually have them in the store (although they said there were only a couple left), but SEVERAL employees asked us if we needed help while we were there.
So, if you hate Fry’s from a previous bad experience, consider giving them another try. It was unrecognizable how much better it was.

After walking through rows and rows of electronics that never seem to end, I was on a quest to find a mouse so my hand won’t cramp anymore. As I looked through the store the prices seemed decent.
I am not giving this place anything higher then 3 stars, because when I came here, I was looking for a mouse for my laptop. After asking for help they just pointed in a general direction… I was so lost, and then looking for a video card which would have been logical to place that with the computer components??? Was clear across the store… ARGHHHHHHHHHHHH
My suggestion for Fry’s is to have people walk around as guides to help minimize wasted time.

First time here yesterday. I originally wanted to give this place 1 stasr but luckily their check out associate and ink associate made up for the horrible service i received from the associates in Audio & Computers. Its so confusing and unorganized. The associates here are un-​knowledgeable of the items they sell, the location of the items and more. They’re lazy.
Anyway, I also needed to re-​fill my ink cartridge and the associate that helped me was extremely friendly and helpful. At checkout the associate too was friendly and nice. They make up for the bad service i received from the other associates.

Frys has a lot of computer parts you won’t find in any other retail store like processors, motherboards, various storage drives, miscellaneous adapters and cables. So when you’re in a pinch and can’t wait the amount of time needed to get something shipped from an online store Frys is often the solution.
However, after all these years, the same problems still exist.
— So many items are open box items for the same price. I don’t know about other people but I don’t really want to buy a processor or motherboard some guy failed to install correctly and returned.
— The store layout isn’t very intuitive. For instance, the computer components (processors, memory, hard drives, etc) were moved to one end of the store. But prebuilt computers and laptops, and graphics cards are on the other side of the store. Then randomly, optical drives are near the middle of the store.
I find myself really only shopping at Frys when they run a really good deal. And even then I try to minimize exposure to the store by buying online and doing the in-​store pick up.

This place is an electronics mega store… they sell televisions, home theatre equipment, stereos, laptops, computers, tablets, headphones, movies, video games, wiring, headphones, tools, basically anything electronics related.
I have not been here in a while, but it seems that the employees are much friendlier. I was greeted and asked if I needed help several times… or it could be that «deer in headlights» look I often have.
I used to come here often because they had great deals on computer CPU and motherboard combinations… but nowadays I do most of my shopping online. I came here last night for a car phone charger.
The cool thing is Fry’s offers «internet price matching*». I attached an asterisk because they will match the price, but they add a $ 4.00 shipping fee. The charger I found at Fry’s retailed for $ 19.99. The online price on Amazon was $ 10.84 (free shipping for Prime members), but Fry’s tacked on $ 4.00 more for shipping. They gave zero effs that I was a Amazon Prime member. They told me their policy was if the item was under $ 35.00, they would price match but always charge a $ 4.00 shipping fee. In the end, I was okay with it because I still saved about $ 5.00. I could have just ordered through Amazon saved a few more dollars and received my charger Monday or Tuesday, but I was already there.
Overall, okay place, improved customer service in the employees I interacted with. If you price match you can still save a little dough, or go the delayed gratification route and shop online.

Fry’s is alright first its crazy huge with tons of stuff you wouldn’t think should be in a electronics store. I was checking out some computers but then I came across some refurbished ones for a great price obviously. The sales supervisor Ciso was very helpful and surprisingly wasn’t pushy or trying to get me to buy a computer that cost 5 or 6 hundred dollars. He was very patient in explaining everything from office to the service contracts. They have a nice size computer section and they will let you use their computer to look up other deals at Best Buy or anywhere else. To me that says a lot and they price match too.
They rest of the warehouse is full of stuff, they have a TV section, home section and much more anything that you can plug in they probably have it. You could spend about 2 hours looking around and some of the stuff is actually pretty cool and useful. The check out line is huge and but because they have so many registers the line moves pretty fast. I like Fry’s and if I’m in the area and I need something then this is where I’ll be.

Sure, «electronics» is in the name, but Fry’s is more than just electronics. It has been years since I set foot inside this location off of I-​15 and Aero Drive. I had forgotten how enormous it actually was. I went in looking for a new laptop, but found myself wandering around like the proverbial «kid in a candy store.»
They had plenty of laptops starting at around two bills. They have refurbished as well and brand new. If it’s a laptop you need, you’re sure to find something here. There were plenty of employees around offering assistance to those perusing the laptop area.
When you think of electronics, do you really think of DJ equipment? What about binoculars? flashlights? Pepper spray and handcuffs. Really? They even have a huge toy section. Even if you’re not in the market for anything right now, it might be a good idea to make a trip, if nothing else to get ideas for the holiday shopping season.
Nothing really stood out to warrant four stars, but I will definitely be back.