G&B Home Services LLC

I bought my 1^st service on Groupon… maybe my 1^st mistake. Anyway, I have called them at least 5 times since in the last 3 weeks to try and at least make contact let alone schedule an appointment and there is never any answer! They give small business run by young people a horrible name. I feel ripped off already, how can I even trust them in my home now? Bad bad business & I haven’t even seen their work yet. I am only giving one star because I have to.

It is evident that this company is not run by professionals. I was hesitant when I read on the website that this company is run by college students. However, I spoke to the President, and was assured that the the company goes above and beyond in order to guarantee professionalism and customer service.
I bought the Groupon, and was told that I needed to send them an e-​mail to schedule an appointment. I conveyed that I am moving out of my place, therefore time is of the essence, and I needed to schedule an appointment soon. I was assured that the Vice President would respond to my e-​mail soon. Three days have passed and I have not received a response. I cancelled my Groupon, and thought I would share my experience on Unilocal.
I think it is necessary for management to realize that in order to run a business successfully, communication is necessary. Providing your customers with responses/​services within a reasonable time frame is essential. In today’s time, clients are easy to loose. I wish I had reviews to read prior to buying the Groupon. I am hoping my experience will be helpful to others.