Hillcrest Optical

What a great place! Stopped in for a quick fix on my old shades and am going to come back for news ones shortly — great selection and the service is worth the time. Lisa is awesome!

Had a great experience here. Owner, Lisa, is very knowledgeable. Shop is small, but they had a lot of great frames. I am very nearsighted and got the thinnest lens option with progressives. Have had difficulty in the past getting the prescription right, but they were perfect here. Ended up getting two pairs.

I was able to find the perfect pair of glasses with Lisa’s help. This is a nice little shop with lots of very nice frames. The owner Lisa is incredibly friendly and even stayed late when my glasses came in to adjust them and make sure I was happy with them. Very friendly and fast service. I will definitely come here again.

Lisa did a perfect placement of my progressive RX in my frame.
Her price is very reasonable.
I’ve been dealing with Hillcrest Opt. for many years;always to my satisfaction.
You will be delighted with Hillcrest Optical.

I went in on this Wednesday afternoon and was very impressed by their selection, customer service, and their attention to detail. I went through the entire store and picked out like 8 pairs that I liked. Sher uhh l and Lisa were able to help me narrow those 8 pairs down to the one pair while I absolutely LOVE! Glasses were ready Thursday afternokn. Thank you soooo much, you definitely made my glasses shopping experience an easy, quick, affordable, and pleasant one (:

If you’re a glasses-​wearer who appreciates good customer service look no further!
After an unsatisfying experience at LensCrafters, I checked Unilocal to see if there were any good local optical stores in San Diego. I went to Hillcrest Optical to browse for a pair of cute tortoise shell frames since I couldn’t find any I liked at LensCrafters or The UnOptical. I was beginning to lose hope because I wasn’t finding any tortoise shell frames that I liked AND fit my face well, but Lisa at Hillcrest Optical went out of her way to find a style that I liked.
Lisa was extremely helpful. I’ve never had such a good customer service experience at an optical shop. When I couldn’t find anything I really liked, I described the style I wanted and she immediately began pulling frames for me to try. She was very patient and did her best to find exactly the right style. Not only did she pull a cute pair of frames for me, but she also ordered them in another color just for me to try AND picked out another pair of frames she thought I’d like. I actually ended up going with the pair she chose and not only do they fit my style requirements, but they also fit my face beautifully.
I ordered my glasses and within a week they were ready, which is miraculous since my prescription is super complicated (baaad astigmatism). Throughout the entire process, Lisa called and left clear voicemails in a polite and timely fashion. I highly doubt you’ll find better customer service elsewhere.

What a wonderful shop! I was able to take my vintage cat eye frames here — something my doctor told me was definitely going to shatter if they replaced the lenses — and Lisa fit them with new lenses and quickly, too. Friendly service at this cute little family owned shop.

I couldn’t be happier with my new glasses.
I found Hillcrest Optical through Unilocal and thank goodness I did. Customer service is FANTASTIC! Lisa is knowledgeable and respectful. No pressure, advice given if asked for it and honest feedback about pricing, the quality of lenses, coatings, etc., and if you really need them.
I have a pricey prescription. After years of doing the Lens Crafters thing — wait for a sale, have to get new frames, hustled buy to this or that, wait two weeks — I finally decided to try something else after I let myself be pushed into and putting up with ill fitting, frustrating glasses for a year.
The frame selection at H.O. is huge — larger and more choices than Lens Crafters! If you cannot find what you want Lisa will look on-​line for you. If you have frames you are attached to you can put your new prescription in them. The pricing was less than or equal to what I had to pay at Lens Crafters. Never going back to those guys.
Hillcrest Optical has my business from now on.

Visited H O today and could not be happier. I hadn’t been there in three years but was remembered by Lisa the owner and welcomed with a big smile. I had been using another my insurance company covered but after unsatisfactory lenses, returned to H O knowing I’d be getting superior lenses with a guarantee. Lisa walked me through the fitting procedure, etc. and I left a happy lady. I highly recommend you giving the place a try.

I recently got a pair of glasses from Hillcret optical.
Worked with Lisa.
Very good experience. The selection is original and nice, Lisa worked with me on finding the right frame. Actually, we found a frame in a catalog that she needed to order, and that worked fine.
They have several options for lenses, out of which she recommended the right match (not the most expensive one) and competitive pricing.
Also very friendly and helpful.
What else can one ask for? Store parking?
Yes, they have it too …

I have nothing but great things to say about the quality of work from hillcrest optical especially since I went to jc penny and received horrible service and the wrong glasses. This place is a goldmine. Great selection and wonderful service. Thanks for all your help. you are my go to place
DJ

I was given a pair of vintage Ray Bans that are simply adorable but didn’t fit my face. A friend suggest taking them to an optometrist to see if they could adjust them. I didn’t even know this was possible. I stopped by Hillcrest Optical on Saturday they adjusted my glasses and they fit beautifully now. I was in and out in less than 15 minutes. Incredibly nice and helpful.

She gave me a discount just cause she wanted to help me out Sweet lady ! She even referred me to an optometrist that was really great at mission Costco.

Really nice place to get your glasses done. Lisa and Sheryl are the nicest ladies and will take their time with you. They have tons of styles and even «vintage» frames to choose from. They don’t have an optometrist or eye doctor that you can get eye exams, but they do have quite a nice selection of frames to choose from. They do have a special when you «check in» on Unilocal so don’t forget to check in first. While not what I would call a bargain like you would get at a Costco or Walmart, they do have a better selection IMHO. Plus I’m a little hard on glasses so I wanted more durable frames that can take a little punishment. Cost me about $ 400 for glasses with matching clip on sunglasses (not those dorky nerdy kind of clip ons, but ones that fit perfectly over my glasses). Small parking lot with about 3 spaces and some street parking.

I LOVED this place. There was a fantastic selection of frames and the owner (Sheryl I think?) was amazingly friendly and helpful. I came in with very little idea of what sort of frames I wanted once I determined what style I thought looked best she brought out a bunch of frames (including new ones that hadn’t been put on the floor yet) to help me find the best pair. The pricing was definitely fair (though not cheap wholesale by any means) and the Unilocal deal saved me $ 30. I finally found a pair of glasses I feel GOOD about wearing. Definitely recommend.

I am grateful that I found Hillcrest Optical today. I’d had a less than desirable experience earlier this morning at one of the chain optical stores who advised me to «take out a loan» for progressives and refused to sell me a straight up pair of glasses within my price range limitation.
I called and spoke with Lisa, told her my monetary limitations and she assured me that she could get me into a pair of glasses in that price range.
The experience was smooth, professional, pleasant and «local style» and totally made up for my bad one earlier. I am a permanent and regular customer of Hillcrest Optical now — thanks to Lisa, Unilocal and positive Unilocal reviews! I HIGHLY recommend them.

I’m so glad I followed a recommendation to Hillcrest Optical! Great variety of styles, prices & options, along with loyal repeat customers. Sheryl provides an exceptional level of personalized service. She is professional, knowledgable & patient enough to help me find just the right choice for my needs. The glasses were ready very quickly, & I am thrilled with them! Highly recommended!

I won’t go anywhere for glasses now that I found Hillcrest Optical. Their service is second to none! Lisa and Sheryl are nice, professional, knowledgeable, and service-​driven. When I stopped in to have my lenses inspected, they found some hairline scratches and replaced the lenses… FREE! When I got new frames, Sheryl took the time to make sure I got what I really wanted, while making sure they looked good.
HIllcrest Optical is a gift to Banker’s Hill.

Thank goodness Hillcrest Optical was open on Saturday when I called because I couldn’t wait to show off my new vintage frames and wasn’t willing to shell out the $ 170 Lenscrafters wanted for a simple plastic lens. You simply can’t beat Hillcrest Optical’s Unilocal deal. Add to that, Sheryl is a sweetheart, very personable and happy to let me rummage through their dead stock («new”/unused vintage frames) whenever I get a hankering… I love this place. They make my vintage eyeglass addiction affordable.
Do yourself a favor and check them out and if you’re in to vintage/​retro frames, definitely ask about the dead stock! Quite the selection. I keep telling Sheryl they’d make a killing on Etsy, but so far, no Etsy shop, so take advantage of their non-​boutique prices on cool retro frames.

I’ve been a customer of the business now known as Hillcrest Optical for more than 30 years. It was still San Diego Optical when I started going there. It’s been through a few different owners, each consistently excellent. As I’ve gotten older I’ve made the transition from single-​vision glasses to modern, complex progressive bifocals with advanced features. One of the happiest moments in my life was when an optician there informed me that coated lenses were available for eyeglasses. With my myopia I had endured years of distraction caused by the internal reflections.
My prescription is strong, and I must have it filled and fitted correctly. I am very happy with my custom prescription Ray-​Ban sunglasses that Hillcrest Optical built. Sheryl and Lisa have never let me down. I’ve been perfectly satisfied with every purchase, and they’ve been very accommodating when I’ve had emergencies. You can buy eyeglasses online for far less, but unless you have the skills and tools to maintain your own glasses you will pay for it in the long run with the absence of service.
If every small business was run like Hillcrest Optical, the world would be a much happier place.