Hilton San Diego Airport/Harbor Island

I kind of expected more from a Hilton brand hotel. The location of the hotel itself was great, considering it’s right next to the harbor. The location of the room was so horrible. I get that we booked a king room with no view, but I didn’t realize the view was literally of nothing. Our room was on the second floor that literally faces nothing but a grim looking rooftop of the driveway top from the front of the hotel. That was disappointing considering each room gets their own balcony. Unfortunately, we couldn’t fully enjoy the balcony because of the depressing view of our neighboring balconies and the gray, cold cement of the roof of the driveway. For the rate per night, at least let me face the window of the next door hotel. That wasn’t even the worse part of our stay, our room was right next to the ice machine and not too far from the elevator. ALL DAY LONG, we could hear things slamming, ice machine being used, the elevator moving, other room door slamming. Even our room door was hard to close, so we couldn’t help but slam it shut. This was the noisiest hotel I’ve ever been in. I could literally hear each and every person/​thing/​door near our room. The next tragedy was our toilet. On the first night of check in, our toilet clogged and almost flooded. There were barely any toilet paper being flushed and it clogged! We called front desk to send help and the security guy showed up with a plunger which I had to plunge myself. Overall, this was just a bad experience and the first for me to have such horrible occurrences at a Hilton location. I really expect more out of Hilton.

The hotel is located in a very convenient and beautiful area but the room did not have hot water and the staff was very slow.

Stayed here last night on a business trip. Its right on the water, and so relaxing. Upon check in I was greeted by a nice young woman, who put me room 510 at the end of the hall. I asked for quiet room, and even got the marina view. So sweet of her, it was nice an quiet, clean but mall with a queen bed. I went into the bar and had a great meal. (see my separate review for the restaurant)
I even had room service, eggs Benedict this morning and it was delicious as well. Everyone here is more than friendly, and the hotel is clean. Parking is 22.00 a day, pretty steep! Its in a nice location with great views, will stay here again!

Booked this place for many reasons.
1. It’s Hilton and typically they have a stellar reservation.
2. I wanted some scenery the morning following a year away from my hometown, kid on towe, and travelling 6k miles from Germany for Christmas.
So what I got was yet another average stay at this chain sans double tree in hotel circle. Massively jet lagged the hotel decides to do construction on the room next door at 8am. I guess it’s their way of forcing me out of the hotel early. Then there’s charging $ 22 for parking when clearly they have the lot space. Just another way to chip the customer out of more cash. It’s whatever, it’s meh and hey there are other options on Harbor Island to choose from.

Dog Friendly Hotel. We had the opportunity to go to San Diego with my daughters chow. The hotel has a great location near the end of Harbor Island. This Hilton has been updated.
The stay was excellent with the exception of the first nights check in. It was late 11 pm when we arrived and the front desk person did not know what he was doing. After wasting our time he tried to make up for it by offering a bunch of free stuff that I get anyways being Gold Elite status. The rest of the staff was great.
***Note. They gave me free continental breakfast but to upgrade to bacon and eggs at the restaurant you need to pay $ 5 more. Haha very cheesy. Thanks !

This place is the worst. We booked for a family trip and the next day had a family emergency we called to have it cancelled and they would not budge. Their manager was a jerk and I would not recommend this place to anyone. Avoid this hotel!

This is a great choice for a hotel in San Diego Harbor.
I stayed at the Hilton SD for a night on business and was very happy with the room but more importantly the view. The vista of DTSD of both the harbor and North San Diego Bay was jaw slackening. Sadly I was too busy to enjoy many of the facilities during my stay but I can attest to the hotel’s cleanliness and the fact that the staff is hospitable as well as professional.
Although business usually has me in DTSD when I stay overnight, I would have no quarrels in another nights stay at Hilton Harbor Island.
Oh — get a Marina view room. It is a game changer.

Great location to be if you don’t want to be directly downtown but still close enough if you want to travel there at night; 5 min drive to the airport. I stayed here for a weekend because I was going to a concert at petco park. The location was great, Gabe the front desk manager is one of the greatest managers I’ve experienced at any hotel I’ve stayed at. He was very knowledgeable about the area and very easy going which made him very personable. He gave me breakfast and gave me a room on the 9^th room which had an excellent view of both the marina and the harbor. They have a shuttle that will take you anywhere down the harbor which I thought was convenient and were located directly across the street from bike rentals so they had everything you needed in footsteps on the location. Overall I would love to come here again and highly recommend anyone else to come here if you have an early flight or don’t want to stay in the city but still don’t want to be to far from it.

We stayed here for the weekend the view of our room was definitely beautiful. We were checked in by an amazing front desk person sorry can’t remember their name. His customer service was definitely the best we have had. He was friendly and even notify us about the concert going on in case we encounter traffic which we had no clue about. Thank you for making our weekend stay the best we will definitely be coming back for sure. Hopefully sooner than later.

The location of this hotel was excellent close to the airport and downtown. The Sierra pacific restaurant was a tad pricey but the food was above satisfactory. Kathy the waitress/​bartender was excellent as was the other gentlemen whom I forgot (he looks like Dexter from Dexter labtories)
My only complaints? the restroom didn’t have a fan and the view of the parking lot was uninspiring. Lack of restaurants nearby also subtracted since the Sierra pacific was pricey.
Overall great experience and friendly helpful staff

Our experience at this hotel has been great. Gabriel at the front desk checked us in and really did everything he could to make sure we had what we needed. We had some special circumstances and took the time to accommodate.
View is great. Rooms are very good. There is a nice little park right on the water across the street.

Being a regular guest at Hilton Hotels, the stay at this Iocation was disappointing and did not meet expectations.
From the moment we arrived lack of customer service on behalf of the front desk staff was evident. Not a single greeting, not a Good Afternoon, nothing. One of the two booked rooms was supposed to be a suite. They did not have one –although it had been confirmed — and instead a smaller one was assigned. Trying to cover up the unavailability of the suite, the staff said they would upgrade. No upgrade took place.
It is supposed to be a smoke free hotel. The uncomfortably of having smoking room neighbors was huge, especially when they were smoking in the balcony. The hotel did nothing about it and it took us hours insisting until we were moved to another room. No need to say the previous night was completely ruined.
It is a pricey hotel ($ 238.50 a night) for accommodation in a place which is deficient in many ways. Poor customer service, small rooms, shortage of coffee in the rooms, absence of facilities.
Positive:
1. Friendly and helpful housekeeping staff.
2. Courteous and cooperative shuttle driver.
3. Great food and service at Sierra Pacific Restaurant.
4. Nice view.

My husband and I stayed here twice now, and we had great experience. It is right in front of harbor, very quiet, and the bed is amazing! Since there are not many residents around there (i think that is the reason), you do not see crowd of people at the harbor. I enjoyed jogging in the morning and my husband enjoyed using the hotel fitness room. Also, they have a shuttle run downtown area. We took a hotel shuttle to Gaslamp for dinner. After a few drinks, we just took a cab back and it only cost us about $ 15. The hotel is located in a great location and it works for us! We will be back again!

Not as fancy as other Hiltons but it’s right on the Harbor in a very quiet and relaxing area. Just be aware that most restaurants are on the other side of ten water and that you can’t walk/​swim to them.
I’m not happy that after requesting views to the harbor I got partial view to the Marina blocked by the pool, parking lot and a bunch of trees.
Easy check in and check out. Ok staff. Clean room. Well kept. $ 22 for parking. This and the blocked view it takes one start out.
Also this hotel was as cheap as other motels in the area so I got an extremely great deal.

Very nice location
Friendly staff
GReAT bar
Just as great dinner menu.
Perfect place to getaway for the weekend. Overall a good staycation.
Definitely will be back sometime soon. & the best part is how close we are to the sunday brunch at tomhams lighthouse & yes im about to check in there in about a minute :)

This is my favorite hotel In San Diego. I have been staying here for more than 13 years now. The views of the city and harbor are perfection. The staff is always wonderful and welcoming and they go out of their way to make your stay perfect. The hotel and restaurant have recently gone through a renovation and looks great.
The breakfast buffet is quite good. The coffee is as good as Starbucks. Love the waitstaff.

Clean, comfortable and nice view.
Unfortunately, I left a few undergarments in one of the dresser drawers upon check out. I called that same evening and was assured housekeeping would have them. I said I would pick them up the next morning. None of my undergarments were «found». I was told by the man at the front desk that housekeeping checked very thoroughly. He was condescending.
Inexcusable. Also a bit creepy (pajamas & underwear)
That is stealing.
I’ll never give Hilton my business again.

I didn’t stay in this hotel, I was here just for one day for a meeting and it was nice. The parking was easy, the staff was nice and the room was pretty with a view of the harbor.
The lunch was very good, we had a soup and salad bar and there was coffee and tea throughout the day.

Bottom Line: This is a fine hotel and worth a stay for the right price.
Despite being bay front, this isn’t a super nice hotel but it is convenient to the airport. Given that, I stay at this hotel when I have an early morning flight at the airport. Here is how I do it:
1. I ditch my rental car at Avis the night before the flight.
2. Hilton picks me up at Avis (which I totally appreciate!)
3. I skip the parking fee for the hotel.
4. I get up at the crack of dawn, crawl into the van and I’m at the terminal within five minutes.
What I’m really telling you, is that I love that Hilton makes it easy for me to return my car and get to the airport for those early morning flights. Here are some other highlights of this property:
* Staff is hospitable, as you would hope!
* This hotel has a full service restaurant and bar with great service and good food. The dinners have been flavorful and plentiful, I’m just sorry that I’m never around for breakfast.
* There is a real possibility that you will get a room with a view of the San Diego Bay.
Lowlights
* Parking is $ 21 per night.
* The hotel is a bit dated and the odd triangle-​ish shape of it definitely makes it feel like a 1960s build.
* The rooms are average and for the price I’ve paid, I expect something a little better.
* There isn’t a whole lot you can walk to from here. If you are coming into town for a Convention, to party in the Gaslamp or catch a Padre’s game you might be better off staying closer to the action.

Excellent location, and excellent service!
Stayed here for 2 night on a recent biz trip and had a good experience. Booked the room on
and the rates were very reasonable. It seems like every room has a view of the ocean which is great. The location is tucked away behind the airport and sometimes there’s traffic on the one street that goes in and out of the peninsula. The rooms were very clean and many has balconies with patio chairs and table so you can get the nice ocean breeze.
Parking is extra and in the private lot.