Kaplan Professional School

I shouldn’t be, but I’m still dismayed by big name companies that get money through deceptive practices, such as making you pay for the real estate course again if you don’t use it within a certain amount of time, even though this information is not found anywhere but in the finest of print. So, if you do go with them despite the bad reviews, know that there’s absolutely no point in planning ahead and buying the course in advance. I’m not talking years here, I’m talking a few months, so wait until the very minute you want to start studying for the exam before giving them your money.
This stuff should be upfront and clear. If it were a reputable «school», it would be. It’s clear, after speaking with Kaplan, that they engage in practices like this to increase revenues.

This review is for the national company and specifically an online order. I was going to do my schooling online but decided I wanted actual books instead. I ordered the books late on Wednesday with overnight delivery so I would definitely have them for the weekend because I had the time to study then. They didn’t come and I spoke to customer service today — Monday. They said I missed a notice on their webpage that said they are doing warehouse inventory and no shipments will go out until the next week. It wasn’t mentioned next to the line saying my order had to be in by 1pm EST. It wasn’t on the page where I chose the expensive shipping. It must have been on the main page when I was sifting through the nursing and other schools to get through the muck. Rachel in customer service and her supervisor Dawn were both rude and didn’t care one bit that I missed the entire weekend of studying. Most companies would let you cancel after an experience like that but they said I would be charged $ 20. TRAPPED and UNHAPPY and I haven’t even received my books yet. LAME!

This is the worst prep course you could ever take. You might as well not even study, or get drunk the night before your exam, because nothing in this course prepped me for my test. In fact, nothing I heard in the course was even on the test. I am going to be taking a real estate broker exam prep with RE Trainers. Everyone I know how has gone to RE Trainers has passed on the first attempt — whether it was the salesperson or broker exam. I am especially pissed with Kaplan since they did not honor the free exam prep course which they guarantee if you fail the test since I did not sign up for it within 6 months. So yes, I had paid for the prep course here, I barely failed the exam (with the help of Kaplan’s great prep course), and now they do not honor the course for prep course again. Maybe I had a shitty teacher, but again that is on Kaplan. I’m surprised Kaplan is still in business. I can’t see them staying in business with internet reviews. Zero stars, thanks for nothing Kaplan!

They don’t answer their OWN calls and you get re-​route to the east coast which closes at 2−3pm our time here in San Diego, CA. Not to mention you get put on hold for quite a while. I’ve been buying education materials from Kaplan since 1994 and they use to answer all their calls locally and were very helpful then. Why they changed over and decided to re-​route to the east coast is a huge question? I would not recommend using them unless you’re prepared for a lot of run-​around on the phone to get help.

It’s really boring materials for the online courses! Customer service are really bad, tech support is really slow! They only look after your money. Never take a real estate or mortgage classes at Kaplan. Never never never again

I was given a lot of wrong information when I was signing up for my real estate classes by the admission ladies and my professors they did not have my best interest in heart they saw the $$$$ when I told them I was looking for my brokers license. I was told I could get my brokers license but while I was taking my classes the law changed and I was no longer eligible to take the brokers exam (Paid a lot extra $$$ for the Brokers Classes then Sales Agent classes) When you you sign up for the broker classes you need to complete 8 classes 5 self taught very slow reading within 6 month or you loose the unfinished classes and you have to pay for them again even though you didnt get to them yet. You are only enrolled for 6 months and if you exceed that limit while waiting for your exam date you no longer have access to the final state prep exams. Also my classmate was charged a greater amount for the same classes books and flashcards. I WOULD NOT recommend them to anyone but there are so few choices that if you do I would recommend you pay for you classes one at a time as you go through the program so that way each class will have a 6 month enrollment and you will be able to complete all your exams while still having access to all you online content. go to a community college if they offer Real Estate classes might take a little longer but you will save money and be happier with your results

Came here for the Real Estate classes after being convinced to bypass the home course and opt for live, which I was very resistant to do. So worth it! This school far FAR exceeded my expectations. The professors were amazing, I wish my college professors were this good. The entire staff was very friendly, and you can call your professors whenever u need help even after your done. Highly recommend!

I came here for the two day Real Estate Exam prep course. My instructor was Art. Art was a very knowledgeable broker who spent the two days on material that was going to be presented on the state exam.
The class was interactive with the use of remote control quiz questions. Pretty sweet thing Kaplan!

I was referred by a coworker and am very glad I listen to him. The instructor, Douglas D Duncan, was very knowledgeable and kept me awake during class. He had the most random voice inflections that really kept me on my toes. By the end of the week I really didn’t think I could retain any more information but his acronyms, graphs on the board and relating the information to personal experience is what made the information stick in my head.
I passed the test!