NEX

I hate the name calling, but geez everyone has their heads in their asses. Like really, they are not friendly, they hate helping, and they are rude as hell. It is like pulling teeth for any of their services. Get it together people. Last I would like to put Natasha at the customer service desk on blast, she it beyond stupid and has no idea what she is doing behind the desk. Your rude as hell and you should probably find a different job where you’re not working with customers.

5 stars is for the great customer service we received from Lolita in the Jewelry Dept. She was such a pleasure to work with. She was NOT pushy at all. She was very patient. We went in to look for an upgrade for my wedding ring and she listened to everything I asked for. I knew exactly what style I wanted which she stated made it alot easier for her. when I found one I really liked she still didn’t force me to get it. She let me wear it on my finger for awhile to make sure it was the right one. Before this place my husband and I have been to every jewelry store… and by far to tell you the truth, not only did i absolutely love my ring that I found at the NEX, but it was also because of the amazing service she gave us that helped make up my mind. All the other jewelers we went to kept forcing me to like the ring when I wasn’t completely satisfied and They kept pushing my husband to convince me as well. They were trying to make a deal instead of making me happy. The NEX also had great deals and with the no tax it was hard to walk away. I left there in tears and had Lolita in tear also because she saw how happy I was with it. She also complimented our love and our marriage, she said she could see how much we adored each other and understands the meaning behind finding the perfect upgrade.
Thank you Lolita for your help! We will always come and vist and purchase from you the next time we are in the area.

This review is specifically for the «Service Station» and NOT for the Maxi-​Mart or the Gas Station located at the same facility.
Purely by chance, after filling up at the gas station here, my car battery went dead at the pumps. Because of limited options and time I decided to have my car repaired here at the «Service Station» (I believe independently operated from the NEX and Gas Station).
I told the friendly gal at the desk that I needed my battery replaced. She asked for the symptoms, and I told her about a «whirring noise». She said they would take care of it. I had a co-​worker pick me up who took me to work. After a couple of hours I received a call from the desk gal, who advised me that they needed to replace the battery (which I already knew) and I gave my permission (not having many convenient options). Eventually, I called them about noon (I had it in at 7:30 a.m.), that same friendly desk gal told me the car was ready. When a friend dropped me off, that friendly gal told me it was NOT READY (even though I could see it parked out in the lot and my keys sitting on the paper work in the service window). She ran in the back room, came back out (looking for the mechanic), went in back again, and finally came out and told me he was at lunch. When I pushed the issue she told me they «had not yet checked the tire pressures». Eventually, and still friendly she agreed to hand over my car if I «promised to have my air pressure checked in the next hour». What that had to do with my battery I have NO IDEA!
That was the good news; now for the bad news:
$ 119.99 Battery
$ 90.00÷1.5 hours Diagnostics
$ 30.00/.5 hours Battery Remove & Replace
$ 30.00/.5 hours Batter Service Clean Battery Terminals
$ 150 Labor
$ 121.99 Parts
$ 271.99 Total
Nothing more needs to be said.

Service was horrible all filipinos not a damn one of them would help me. When i asked for help they just kept walkin.

Happy to find this down the street from where we were staying the night. Plenty of parking and we were able to get in and out fast. Very convenient

I like this nex and it’s selection. Some of the employees are really nice and helpful. The rest are extremely rude and condescending. I went to go to the MWR office and the sign said be back in 3 hours… I asked the lady at the register why it’s closed for so long and she said it was a «lunch» break. A 3 hour lunch break? So i went back 3 hours later and she told me she just sold all her AMC tickets to a command. So I wasted two trips and just ended up paying full price anyway. The employee at the register looked at me like I was an idiot when I asked why she would be gone for almost half her shift? These people could care less if they waste your time and money.

Can’t beat the price here, and fairly easy to get and out of and a nice perk for those that are serving or have served.

Understand what you’ve got here. With two other major Navy exchanges in the area (32^nd St and North Island), this small NEX fits the bill. Of course it’s not full size, but the location and what they do carry is just about right.
If you’re staying at the Point Loma Naval Base on Echo Rd (Point Loma Naval Mine Anti-​Submarine Warfare Command), this NEX is located off base. It’s a short walk (or drive) up North Harbor Dr and then a few blocks up Nimitz Blvd (right at the corner of Rosecrans St.). There’s actually a small shoppette on base but this is bigger than that.
One nice thing located inside is the Ticket & Tours office. You’ll find really good discounts on attractions in the area.
And as others have mentioned, this is the place to go to gas-​up your jalopy.

A rather small exchange. It has your bare essentials but I wouldn’t go here if you’re looking for specifics or to make a shopping trip out of it.
There are a lot of other NEX’s close by that is a better option unless you need one every day item.

Nice exchange. They have a good selection of uniforms. The staff is always soooo nice.

I’ve gotten both good & bad hair cuts here. I recommend John if he’s working. Said he’s moved here from central California.

Great for a quick pick-​up when you don’t want to drive to the big Exchange or Commissary. Of course the prices are more expensive but of course we are paying for connivence.

Nice little mini Exchange near base. Prime place for gas if youre military, but not much else. Does a lot of everything, but dont think of it as a substitute as a full fledged NEX.
Things that you WILL find:
Uniform items (limited)
Clothes (limited to stuff that says navy on it)
Small area of magazines
Small area of backpacks and bags
An isle of home appliances
A small area for produce (things like onions, limes, just kind of whatever)
Smokes
A few isles of alcoholic beverages
Frozen foods
Snacks and Breakfast food
Limited selection of shoes /​flip flops
Car care stuff
Hits:
— a little bit of everything
— has dry cleaning service
— has barber
— cheap cheap gas
— autoport also here
Misses:
— no where near the selection of uniform items than 32^nd
— had a few bad haircuts here
Overall:
— Treat this place as a gas station with uniform items plus some annual stuff (like 4^th of july think of grills, valentines day flowers etc.)
You Should Try:
— Uniform items on 32^nd wet side at the uniform shop near pier 4.
— Groceries at the commisarry
— Full selection of goodies at the the NEX at 32^nd.

Um I’m not sure what most of the people on here are thinking… This is a small NEX, yea. Cause it’s not on a base, where they have more room… If you want everything in 1 stop, go to 32^nd street. This is the equivalent of a NEX grab n go. It’s not meant to carry tons of products or have everything you might want. They carry the basics for military personnel and offer gas n a repair shop. And yes, they will ID you for well everything. Why? It’s the military! But this place is great and while the station attendants can be a lil annoying checking IDs to pump gas, it’s also clearly stated on the pump that you have to, regardless if you have tags. And the people that work there have always been strict, but friendly and helpful. The prices and location are great. And ROSE is the nicest n most helpful person I have dealt with in a long time. Great customer service!

Horrible haircut! I came here in hopes that they could fix a botched job done by Johnny’s Barber Shop down the street. What I got was a grossly uneven taper that makes me look like I have spots. I had much bigger expectations since this is a Navy barbershop. I should’ve refused to pay for such a chop job. Thanks for nothing people. I’m resorting to buzzing my head with my neighbors clippers. What a waste of my day-​off and hard earned money. I’m required to give a star value, but if it was an option they’d get nothing. Don’t waste your time here.

This NEX is in a good area. I am glad I can go get a deal from the navy as Vons and Ralphs charge allot for something I can get at the NEX for half. I will go there before I go to the local grocery. Every thing I need is there uniforms, food, beer, get a hair cut and buy tickets to sea world. Love it. Only issue I have is the gas station attendant she is an ID NAZI.

As a retired Navy guy, I’m loving the fact that this gas station and mini-​mart are located right in the heart of Point Loma. I come to Point Loma often to meet with friends and enjoy a bonfire at Shelter Island and this place is my slice of financial relief from the outrageous gasoline and food prices that are prevalent all throughout this area.
The NEX is stocked with just about anything that one might need from a smaller convenience style store. Think 7 – 11 meets Wal-​Mart all under one roof without the 7 – 11 price mark up.
Best of all, NO SALES TAX!

Ok, this place pretty decent. But you are limited on the stock at hand. Usually, if it is not located here, it is best to go down to 32^nd street or the North Island exchange.
I do use the gas station regularly here because it’s cheaper than the outside prices. They also have a Red Box outside, and an auto repair shop that can do some limited services such as an oil change, tire change, brake and engine flush services as well. There’s a DMV equivalent lady inside that does registration and vehicle paperwork too for a small fee.
Again, this exchange is limited in stock. Not as many tv’s, clothes and electronics. They do have some uniforms, and plenty of snacks.

This NEX is tiny. The one in Chicago is probably double the size. This NEX is strictly groceries. Everything else is only partial.
If you want deals on items id much rather go to target. But the NEX is just closer That’s the only good side.
This NEX consists of:
Junk food section
Liquor section
Candy section
Board games section
Drinks section
Medecine section
Uniform section
They also have a tailor and a haircut place.
Working hours are Better than the ones on base.
And the workers are friendly

by far the best NEX i have been to. Very nice people, but don’t get a civilian haircut there, you will walk out looking like you just walked out of boot camp.