Northcutt Properties

Had an issue with a leaking garbage disposal. Notified NCP & someone was promptly sent over to fix it the next day. Awesome! We’ve been here for about 3 years & still loving our neighbors & our home. Hope rent stays the same for awhile so we can stay here for a loooong time.

We’ve had some issues regarding the maintenance in our apartment. But Paul was very helpful with our situations and had it solved.

We’ve lived here for five years and there’s been zero property maintenance. The rent continually goes up each year with zero the show for. no fixing of any amenities. The electrical outlets are not up to date, the plugs do not have the three prong that’s required with all today’s appliances. The laundry facility is constantly dirty. homeless people wander in and out of the courtyard on a daily basis.
P. s. the gate is useless. This isn’t my first complaint about the appearance of the property. I was told they will look into it, no one has been here or done anything about the trash that accumulates daily. Only the wind and rain clean the property.

If there was anything lower, I would give it to this company; specifically Paul Northcutt. I lived at one of their properties for almost 4 years. My time there was good. Claudia was always attentive and on point if I had a maintenance request. My problem with Northcutt started when I moved out.
First they cut my check on the 21^st day. Then they charged me $ 25.00 to repair a screen that was not an issue during the pre-​walk through. Then they charged me $ 100 for not returning two «parking passes» which actually are window stickers and unusable.
Paul said they tried to contact me. The whole four years that I lived there, there was never a problem reaching me. But when trying to contact me regarding my deposit there is? Really? I informed Paul that one of the stickers was lost due to my window being busted out. His response was if I had contacted them when my window was busted out, they would have told me to try to get the sticker. Again, really?
I contacted HOA directly and was told that «you may keep the old permit» Yet Paul Northcutt charged me $ 50.00 for not returning one. And when I requested a copy of the receipt, he sent me a copy of a check and in the memo it does not mention anything about for reimbursement for parking permit.
I believe these deductions were a scam and that the company keeps the false deductions small so that people won’t go to small claims to sue them. But just think, if they charged all of their tenants $ 25-​$ 50 how much they will be banking.
I am so glad to be done with this company and would strongly recommend not renting from them. And if you do, SAVE EVERYTHING although they will still try to find something to charge you for.

I have not had a good experience with northcutt properties. I had a housing inspection when shortly after I moved in and they told me the house was messy. Excuse me? I just moved in, whose house isn’t messy when they first move in? When I moved in the front yard was a disaster and then they told me to pull the existing weeds. Wtf? Although the rent was cheap, I won’t rent from then again.

I’ve been renting an apartment from Northcutt for over 2 years now. The online rent payment is easy to use. I haven’t had to deal with them much but they have always been nice and professional when I do. I’m not sure why they have so many bad reviews on here but my experience with them has never been unpleasant.

I would give this company a negative 200 stars if I could. While the office people are not rude and rather pleasant, Paul and Scott are two of the most pompous, arrogant, and condescending people I have ever met in my life.
When my boyfriend moved into the place, it was admittedly in a terrible condition and the unit had very sketchy people already renting. A month after he moved in, he was able to consolidate all of the payments and make sure payments were made on time, the house was kept as neat as possible (even the front yard), and that everyone who couldn’t pay rent move out. Those who moved in went through the application process and moved in when they were approved by Northcutt unlike prior roommates before him. My boyfriend’s name was on the lease, so when he moved out, he expected to get some if not all of the deposit on the house back.
Well, sad to say that instead of getting his deposit, they have decided to charge him extra fees for the condition of the house, many fees were based on things which were already there when he moved in. Moreover, this is illegal. They are supposed to do a thorough walk through every time a new tenant moves into the property and take into account what needs to be fixed. They should have done a walk-​through before his name went onto the lease to make sure that he would not be responsible for the missing or broken things within the house.
Actually, it’s also illegal that they charged him for the carpet cleaning when the carpet seems to be at least 30 years old or as old as the property itself and needs to be replaced according to law. They refused to have people come to install screen doors (also illegal) and maintain things like windows, doors, appliances. Everything was in deteriorating condition when he moved in and now they expect him to pay even more money into the property. And the funniest part is how high the rent was for a property that was in such horrible condition and absolutely basic maintenance. They will do anything to milk you of your money and do the least possible work to maintain their properties. When they do it will be on your own dime.

The employee Nathan who works maintenance for this company deserves a SHOUT OUT FOR OUTSTANDING SERVICE! I am soooooooooooooooo happy that this management service cares enough about the residents to take care of maintenance issues. It is truley refreshing and relieving to know I can count on them. THANK YOUUUUU NATHAAANNN!!!

I agree with the bad reviews. A woman owns our building and had a property management take it over, wow what a mistake. We had a flood through half our one bedroom apartment. And we’re told it wasn’t bad enough for a hotel. There were two blowers under our living carpet all our big stuff was pushed to a corner or our bedroom we couldn’t cook due to the pipe that busted being in the kitchen. It was horrible. Paul and Scott are both unprofessional and rude. Paul was in a screaming match with me when it flooded. He said something along the lines of «your not just going to get put up in a fancy hotel» um excuse me I want to be able to sleep and not hear big fans or wake up to the walls sweating from the moisture!!! So the second night we had a hotel. Completely unacceptable for tenants to have to fight for things. Northcutt does not take the pride in the buildings it manages. I highly doubt that I would live in one of their properties.

After reading all of the other reviews above, I consider myself lucky to not have signed with Northcutt Properties, Inc. Yesterday, my roommate and I made an appointment to see a house and not only was Chris 15 minutes late to a 4pm appt.,(due to traffic, he said-​which begs the question, «why schedule an appointment to show a house when your business closes at 4pm?») but when he first pulled up to the curb, he hit another person’s car and didn’t even bother to check if it was ok (and yes, there were at least 10 other witnesses that saw him do it). After he got out, he introduced himself to half of the group that were there to see the house then moved on to finally open up the door, no apologies or anything. At the end of our walkabout, my roommate asked if the place would be painted before moving in and Chris promptly responded in a rude tone that everything has been painted and «if you don’t like the house then this house probably isn’t for you…» a great marketing strategy might I add. That was my last straw. I actually liked the house but what drew me away from it was the fact that if I moved in, then I would have to deal with this company. I can confidently say that I would rather pay more for a house that has a better management company than settle for this one. As people know, first impressions are everything and I was not impressed.

Do not rent an apartment from Northcutt Properties.
I lived in one of their properties for only a few months and when I moved out they charged me for every single thing they could think of. One of the items listed they did not list in the initial walk through, but they still charged me for. (which is illegal) they charged me $ 50 for a $ 10 dollar screen that didn’t exist when i moved in. Then argued with me and took it out regardless. Anything to keep your money. I guess if you were the apartment owner they might work for you, but not a renter.
Claudia is friendly and wonderful. Dan the owner i believe, is okay to work with but will gain your trust then do what he pleases in the end and call it standard when my situation with them was not standard. They also employ a manager named Scott that is one of the most rude and abrupt people I have come across. All and all my worst rental experience thus far.

Don’t give them your money for the credit check. They took my money for the deposit, made me jump through hoops and I ended up submitting my own credit report and doing all my own research only to find out that they decided I wasn’t qualified (after 2 days of stringing me along) despite the fact that I have perfect rental history, great credit, non smoker, no dogs. I was told that the place was mine but when they found out about me through my credit report (I am trans), they took other applications EVEN AFTER I SUBMITTED MINE. I have never been denied for housing EVER. Turns out they are Mormon owned, donated $ 5,000 dollars to Prop H8 4 years ago and discriminate against the LGBT community. They are bigots and haters.

My friend and I rented an apartment in North Park from Claudia at Northcutt. We lived there for seven months in 2011. The only issue with the place was my roommate’s toilet which they replaced. As mentioned their online bill pay is convenient. The deposit check came back in a timely matter. Claudia was always pleasant to deal with so I do not have anything bad to say about my experience with them.

As Boots states in the review above, Northcutt property management makes up every excuse in the book when a tenant mentions the word mold. In fact, the apartment I moved into had mold growing in it and they covered it up by painting over it. I had no idea mold was growing in my apartment walls until it started to show through the paint. This is just disgusting and inhumane. I became very ill from the mold growing in the walls and had to fight with them to break my lease due to inhabitable living conditions. I would NOT recommend renting from them !

Greatest experience I have had from a rental company. The management is friendly and responsive. The plumbing in my unit is a little finicky, and they send out a plumber within a few days of my call every time. Any issues with my apartment I have they always send out someone quickly and the issue is solved. They are super honest people. You can pay your rent online which is also really cool. My neighbors are really nice too. I love living here and will be sad to go when my girlfriend and I decide to find a place together.