Pampered Nails & Spa

Do not come here! Waiting 30 mins for a manicure because they only have 2 people working here, saw several customers walk out

I was a little nervous to go here for my first gel manicure after reading the reviews but I had a gift certificate.
I walked in and I could tell they were busy but they do their best to accommodate everyone who walks through the door. So the woman who started my pedi was rushing and did just an okay job. The woman who was going to do my gel was also busy but I let her do an waiting eyebrow wax before me so she could focus on my nails. She did a good job and completely redid one that got messed up.
Those ladies are really nice and all the other customers in there seemed to be regulars.

The worst gel mani… polish on my cuticles, bubbly, and sloppy. I tried to tell the manicurist I was unhappy with the job, but she would just give me a bunch of excuses. Went back next day to get a refund… they tried to talk me into getting ½ of the price in refund, finally decided on full refund, but they insisted they had to remove the polish before I got my money. They even did a sloppy, poor job removing the gel! BTW the place was completely empty. Finally went to Majestic Nail and Spa and got a beautiful, professional gel mani.

Went in to have my acrylics removed and get gel, and a pedicure. I only had a small window of time, and my usual place couldn’t take me, so I tried here. The woman doing my pedicure pulled on a small spur of toenail on the edge of my big toe in order to expose it so she could clip it. It hurt like heck when she did it and it continued to swell and hurt for many days! Also, the woman using the rotating file to get my acrylics removed didn’t seem to understand that holding it in one spot for too long would burn. Finally, the edges of the gel began to peel in just a few days because she painted it on over the skin. All in all, it was a painful, unproductive experience.

I wish I would’ve seen the Unilocal reviews prior to going here. Unfortunately, I didn’t. The service was decent and I was pleased with how my mani and pedi came out. But, right before I was leaving, the girl doing my nails was cleaning up. She had poored some acetone into a small bowl to use for cleaning up the nail polish that got on my skin. She then took the remaining acetone in this small bowl, and poored it back into the original acetone container. Meaning, she was reusing the acetone. I was appalled and said something to her. One of the other girls was like, oh she is new and didn’t know she wasn’t supposed to do that. I then asked, so was the acetone used to clean up my feet used as well? They claimed not possible… but I don’t see how that’s the case. Most bacteria and viruses cannot live in acetone, but it still is unsanitary — I tried to research if this is allowed in nail salons but didn’t find anything. Anyway, wanted to make sure other consumers are aware.

This place is awful!!! Go in to get a gel mani today. Price list says $ 23 and $ 4 for French. Ok, that’s what I usually pay. I check out and told $ 31. She says «full nail, full nail» so of course I question that. Then she says, list is old waiting for new one. So of course I argue not my problem, you need to charge me what your list says. I paid the damn $ 31 wasted energy! The lady waiting for her appt said «good for you» I’m supporting you, and she walked out! They went after her, but she still left! Now they’ve lost more customers. No wonder it’s never busy there. And may I add, my nails look awful! The French polish is rippled!

We went in here to get ready for my cousin’s wedding and had a reserved appointment for 9 girls. We figured we would all be getting our nails done at the same time. Unfortunately, there were 5 ladies on staff to take care of all of our 9 manis and pedis– basically an 18 staff job. They tried their best to get us all in in a timely manner but I ended up being there for 3 hours! I’m sure this salon is good for 1 or 2 people groups but definitely not for big parties– they are not prepared. When actually getting my nails done, they are VERY pushy. I was set on my acrylics and pedi and they would not stop trying to get me to upgrade or get gel, etc. My nails look done but they are all uneven and some are slanted. The lady, while doing my nails, paused to talk to the other ladies for a solid 5 minutes while I just sat there and waited.
Basically, go at your own risk but better off to make an appointment and be prepared to be annoyed and for them to be extremely pushy!!!

Prices are a little high. Didn’t do a good job of removing calluses. Very pushy, so the search for a good manicurist goes on. I just thought they were a bit much and priced high.

If you’re looking for a rippled, uneven gel manicure and a sloppy pedicure this is your place. I stopped by on my lunch break hoping to get in fast and support a local, privately owned salon. I certainly got in fast (I was the only one there the entire time — awkward!), but I didn’t end up leaving for TWO AND A HALF HOURS!!!
You are probably thinking I had the works done. But if I had, I’m sure I’d still be in there now. There was no system and no focus. There were three women «working» when I was in, and by «working» I mean, one woman was clipping pictures out of a magazine, one woman was peeling carrots, and one woman was redoing my nails over and over again because she kept applying the gel polishes in the wrong order.
I felt bad for the salon when I walked in and saw no one there, but now I just wish I had walked immediately out. Pampered Nails & Spa does not need your pity manicures, they need to close up shop and go chase after their dreams — of making collages and carrot stew.

I love this salon. They get me in on my lunch hour, and out in time. The color always lasts on my pedi for at least a month! They always ask about my mom and kids and are very friendly (with the exception of just 1 girl).
I get my waxing done here too. Pamela is great!
I don’t know why all they have so many bad reviews. this is the only place I’ll go anymore!

Was desperate to get 2 nails fixed. They talked me into getting all filled. Worst job ever! Wish I’d looked at Unilocal first! Bleh.

I had the worst experience at this place. My usual place is closed on Sundays, so I gave this place a shot. They trashed my nails! I walked in with gels and wanted the same — they drilled the gel off the top of my nail! My nails were gorgeous and I had to cut them short as possible because my whole nail in so painfully thin. I told her to soak the gel — she drilled. I told her it was really painful — she finally stopped and then moved on to a file — awful awful experience. My nails hurt so bad. They argued with me and finally I just got up and paid. Horrible! They accepted my money as I was basically in tears.

The place is a dump! Where is the owner of this place? Why doesn’t she/​he read reviews?
It’s so dirty and unsanitary, it feels like you can get some nasty disease just by sitting down in those dirty chairs by the tables crusted with years worth of food and drinks spilled and who knows what else. All the equipment is very dirty.
I saw the manicurist wipe her nail clippers with a paper towel and place it in her box, in her work drawer. All of the trash cans are stainless steel and all of them look like someone threw up on them. Nasty! They have little fans on every table covered with the dust webs. All the girls comment on everything in their language obviously taking about me and my nails. I found it to be very rude and it made me feel very uncomfortable. I found it strange that the girls who didn’t have any customers weren’t cleaning the place. It would be easy for them to find something to do.
Do yourself a favor and do not go in this place. Serious infection or worse may result.

My friend and I were in major need of a mani/​pedi and the usual salon we go to was completely booked. This place is right by our houses so we decided to give them a try. As we walk in 3 ladies are just standing there starring at us not asking what we need. Immediately feel not welcome and uncomfortable. The lady who did my nails SUCKED. Had no personality and hurt me so bad! She put 5 layers of nail polish and my nails were so thick from the polish that I had them in the dryer 3 times. While my nails are drying the nail lady realizes that she forgot to put on a top coat so she makes me take out my nails from the dryer and puts the top coat. She took so long that I was there for 2 hours. It seemed like she was doing everything in a rush and kept messing up. She told me my nails were dry and I could go… They were closed. My nails were nt dry! And she was only trying to kick me out so she could go comet. Nails were all smudged the next day! Don’t go here!

So on a Thursday evening after work and the day before my Doctoral graduation I decide to stop and get a pedicure as I will be wearing peep toe shoes and the pedicure I received here a few weeks prior was due for an update. This was my second visit here and I was happy with the service and the quality of the work especially since I just by chance noticed this place after grocery shopping next door. So this time around again they were quick to get me into a chair and get my feet soaking. After maybe 3 – 5 minutes the lady comes over «oh thank you for being so patient! I was really hungry, I just had to eat a couple bites» Didn’t think much of it other than I didn’t wait long, I’m pretty hungry myself, and I didn’t need to know that you just shoveled food into your mouth. Anyway she proceeds fine with the pedicure with the attempt to upsell with callous remover (I use a foot stone 2 – 3 times a week as it is, no thanks), sea salt scrub, I sprung for french tip which she then tried to upsell with silver line at the top and flower/​design: no, no, no, not today… I was fine with the service up until this point, then someone else walks in and level of service instantly changed! Now I’m not one to think people are always out to get people with darker than average skin (my skin in a golden caramel color as my family is a mix of Black and Mexican), but when a White chick walks in all in a rush and states she’s in a rush and she doesn’t ask for the extras, why is the level of service that much more superior for her? I did laugh a little inside realizing they didn’t clean her spa from the lady that left about 10 minutes prior, but quickly realized I may have been in the same boat as well (GROSS!). So after sitting in my chair drying and listening to them chum it up with her for about 20 minutes (I only heard up selling when my feet were being worked on after a snotty look about me coming in with polish on my nails still), I decided my nails must be dry and after the lady who did my nails has walked by about 4 times and 2 others ladies at least twice, I guess I will be putting my own flip flops back on and they will be re-​doing the nails if I smudge them! This proceeded to 3 of the ladies commenting and looking over as I pulled the paper out between my toes and put my sandals back on and I just had to shake my head. Two of the ladies were working with the «lady in a rush» but were in the process of getting some supplies so weren’t with her directly and the other lady was actually scrubbing the spa next to me, but no one lifted a finger except to make sure they ran my $ 24 charge on my credit card on which I left no tip and I simply said I won’t be back and walked out.

When I was in NYC last autumn, I treated myself to the OPI Shellac Gel nails. A whole month later I took off the color… .they lasted forever! I called ahead of time to see if this salon offered the gel/​UV nail service because I wanted to get a new color put on. When I got there they had a little color card to pick which shade I wanted. Typical manicure at first, then they brought the product out and it was not OPI but some cheap looking bottles with no branding on them. I guess it was my bad for not asking ahead of time if they used OPI and not some generic knock off? She put it on in the same way my NYC salon put it on. $ 38 and I left. I got home and realized she hadn’t even done the sides, there were clearly strips of bare nail showing on almost every finger. I thought okay, I’ll get over it, who’s really looking at the sides of my nails anyway… but the worst part was that it PEELED OFF about 5 days later. Completely gone. What a waste of money… cheap product, bad paint job, won’t be back!

I’ve been here a number of times but this last time was such a doozy I had to share…(I apologize ahead of time for the length…)
It was a Sunday afternoon and I went for a mani/​pedi. They were obviously busy but they still got to me right away, My pedicure continued along and I was in the final stages when a group of 3 women and 4 tween age girls walked in. They had appointments and were very vocal about they had to be somewhere else in an hour and a half. The salon techs kept reassuring them they would be done on time.
Fast forward 25 minutes later and they had sat the large group in the chairs but hadn’t started yet. One of the moms got up out of the chairs and started yelling at the nails ladies. It went like this:
Customer: «why haven’t we been started! We’ve been waiting for 25 minutes. Get more people here to help! Call people if you have to! Come on! We’ve just been sitting here, lets go!»
Nail Tech: «yes, yes sorry sorry, we are behind, sorry»
The mom began FOLLOWING the staff around the store YELLING at them. This continued for several minutes. The nail techs began rushing around and hurriedly speaking to each other in Vietnamese. One nail tech stopped doing this other ladies nails and began working on one of the young girls. Several of the nail techs were visibly upset, you could tell from their faces and body language. At this point the moms in the group are all laughing at the nail techs and being HORRIBLY rude. That is when all hell broke loose. The person sitting to the right of me called out these ladies on their disrespectful behavior. Soon a shouting match erupted in the salon with the women all ganging up on this poor individual. About several minutes of shouting one of the women GOT UP OUT OF HER CHAIR and started to march over and get in the other person’s face (what is this Jersey Shore?!). That is when one of the nail ladies got up and said enough was enough and told everyone to calm down.
But what really got me was instead of insisting these horrible ladies leave, the nail ladies went over to the person who was DEFENDING them and asked that person to leave. I was shocked, appalled, and mortified that any business person would allow this to happen. Furthermore, I was shocked that they would ask the person who stood up for them to leave. AND I was horrified for those poor tween girls, that they are by mothers that would act like that in public.
Needless to say, it was the most memorable mani/​pedi experience I ever had. After this horrible display of character, I will not be back.

Bad service. Not professional. The ladie didn’t even paint the whole nail. Missed the sides on all the nails. Dirty towels. Don’t go!!!

Ehhh. Not the worst but not the best, either. The previous reviewer was right — constant upselling. I was kind of offended, the lady that did my brow wax tried to sell me an upper lip wax.. . (I don’t HAVE visible hair on my upper lip, do I? *panic*)!
Overall though… the pedi was quick (on a lunch break that does count) and she did a decent job, and the brow wax was one of the better ones I’ve had — the shape was perfect. Oh well. I’ll only be going here on lunch breaks, I’d rather have a nicer one close to home.

WORST mani/​pedi I have ever had! When I walked in they only had one client, so I was able to get a manicure and spa pedicure right away. First, the two ladies working on me were constantly trying to upsell me, I couldn’t even relax. My pedicure was just o.k., the manicure was absolutely HIDIOUS! Crocked nails, snags in my nails that she painted over, nail polish all on the sides on my skin and places on the sides of my nails that weren’t even painted. I WILL NEVER GO BACK and wouldn’t recommend this place to anyone! I wouldn’t of even given one star, but I had to.