Pizza Hut

First, Pizza Hut’s quality is pretty consistent, however now they’ve also added a 3.50 «delivery charge» and that is NOT a tip for the delivery person. I literally live 6 blocks away so I’m assuming the charge is for the cardboard box.
The online «deals» never seem to be available at MY store.interesting.
Sort of bait and switchy.
Next, the last few times I’ve ordered I have waited outside my apartment for at least 45 minutes because although I add «ring buzzer for security gate» they don’t. The drivers have parked at other complexes on my block and always seem confused even though I’m standing on the curb waving my arms! Don’t even try to call because the recording will be busy helping other customers… for a looooong time.
Again, good pizza, not good customer service.

my delivery driver was so rude and disrespectful. I had to cancel my order. he should be fired. I will NEVER AGAIN order because of the way I was treated.
I don’t know his name but it happened 08÷16÷15 10:50 pm.

Disturbing disgusting. Health hazard to everyone. I had the stomach flu for 2.5 weeks the their food. My lawsuit against this establishment is currently pending…

Good food always fresh if I ever had a problem they fixed it. I love Pizza hut the Hot Dog pizza was off the hook I would go back.

Hmm. Delivery is decent. But talking to the managers is almost unbearable. The location is unsavory and it makes you wonder about the food. Que Papas are okay but barely worth the $ 5 they cost.
Pizza is classic. I feel they have been the same as always. It is a little on the greasy side.
In short, place your order online. Don’t go in and don’t call. You should be fine. They have good deals.

This is not yesterday’s Pizza Hut. These guys figured out why people weren’t buying their product and decided to do something about it. The problem: the pizza was terrible. The solution: Pizza Hut revamped their menu entirely. The result: they went from having a product that, frankly, I don’t think they even had any business giving away to making a tasty array of pizzas in a variety of crusts at reasonable prices. One innovation is that they offer a crust flavor of your choice at no additional cost. Be sure to search the web for coupons. They have some internet-​only deals that are very attractive. I’ve bought a large, two-​topping pizza for $ 7.99, though I think the price has gone up to $ 8.99 which is still a deal.

I ordered a pizza late last night. It was delivered 30 minutes later than i was told to expect delivery, they forgot one of my toppings, and the driver guy actually honked repeatedly, disturbing my neighbors instead of calling when he got to my apartment gste. The pizza itself was overpriced, dripping in grease, and lacking in anything appetizing. It tasted like a moist, grease soaked shoe. Do not go here.

I ordered a pizza from here today at 121pm it’s not 221 pm it said my pizza were to be delivered at 201pm and im still waiting. I called and the guy on the phone was rude and said it will be there any minute. This location is not even 4 blocks away. I do not recommend this location to anybody. I’m never ordering from here again.

I am not certain why this location received such a low rating. Regardless, we had a positive experience.
We ordered pizza on a Saturday night. We ordered online. The large stuffed cheese crust with pepperoni, bacon, and spinach. All together $ 15. We thought was a good deal. My husband refuses to pay delivery and tip charge. So he went to pick it up. When he arrived with the pizza, it was hot, and exactly what I was expecting. The flavor is consistent with Pizza Hut. I made a salad at home earlier. Dinner served!
Overall, I give this Pizza Hut a 5 star for customer service, consistency, and good flavor.
Thanks!

I am writing a review on food I never got to eat because my order never came. I placed an order for delivery online at 9:25, and it was supposed to arrive at 9:55. I waited patiently, and decided to finally call at 10:17 to check on my now late order. After being hung up on the first call, I finally got through and was told that my order was already out and on its way. I called back at 11 to say forget it, and all the guy said was «was this your order?» «Yes» «ok I’ll cancel it.» To top it all off 10 minutes later I get a call from the delivery guy asking if I still want my food because he’s in the neighborhood. THEY COULDN’T EVEN CANCEL MY ORDER CORRECTLY!

I have had pizza here a couple of different times, mainly because it is very conveniently located, within walking distance from my house, their pizzas are not great though, if I had the chance of another pizza place as close as this one I would rather the other pizza.

This pizza hut sucks delivery was more then 25mins late. they didnt offer a dicount or nothing. and forgot my ranch never order from here again

This makes me sad because the people I’ve dealt with have always been nice. The pizza isn’t amazing but I know what I’m getting when I order from Pizza Hut. Over Pride weekend (which I’m sure was super busy) they got our order wrong and took an hour to fix it but the person I spoke to was helpful and added a credit to my account so I decided I’d try again. However, I placed an order at 3:20pm on Sunday afternoon. The driver didn’t arrive until 5:15pm and when he did what he brought was completely wrong, obviously an entirely different order, not even close enough to just shrug it off and take it anyway. It took them until about 6:30 to send another driver back with my original order. Everyone I spoke to was polite but no one seemed to know what was going on. It’s too bad because the customer service wasn’t awful, it just seems like an issue of disorganization.

I’ve ordered from them several times before and normally don’t have issues. Tonight it took them an hour and 10 minutes to deliver the pizza, even though I live literally 4 blocks away. I called after 40 minutes and the girl was rude, saying the pizza was on it’s way. 20 minutes later when the pizza STILL wasn’t here, I called back and she was even more rude, basically saying the pizza was on it’s way. I asked to cancel the pizza, and she said to just send the driver away when he showed up. I asked if they would be charging my card, and she had to confer with someone first before saying she wouldn’t. I don”t know why she didn’t just admit earlier that they didn’t make my order until I called — they obviously didn’t want to give away free food because they screwed up. They just lost a customer… and Domino’s gained one!

I always went to this Pizza Hut because the pizza was the best. They gave you lots of toppings and cheese. Today I drove out of my way to order from this Pizza Hut. I was greatly disappointed. The pizza was all dough lots of slices were missing cheese and toppings. I won’t return again. :(

How can a pizza be soggy and burnt? UGH! I used to luv P-​Hut, but Dominoes has taken the pan pizza crown.
DO NOT ORDER FROM THIS PLACE, THE PIZZA IS NASTY!
There has never been a single time that I have not had to request a remake, no exaggeration. Fool me once…

I’m here picking up my order and was greeted very well. I don’t know what the Hispanic ladies name is but she was very nice and adjusted my order at my request fairly easy. I also noticed that on their window they had an «A» from the Department Of Environmental Health… Thanks guys.

I go to this Pizza Hut quite often. I like the service that they have and they are always professional when I go in.
I actually bring in my own cheese that I get from Henry’s. And they are more than happy to put it on. No questions asked. Will continue to go here

I think the reviews are a bit harsh for a Pizza Hut. They’re not authentic Italian or even your favorite neighborhood joint. It’s a chain and their food tastes like chain food. But that doesn’t mean it’s bad. I’ve only ordered online delivery, so I can’t attest to the service of carry out, but the times I’ve ordered they’ve been on time. They give you an estimated time and my order has always been delivered EXACTLY on time by a pleasant person.
I recently ordered the meaty marinara pasta and added the chicken alfredo. The order came with 5 breadsticks and I got free cinnamon sticks because I had a coupon. The chicken alfredo was eh, could’ve used some flavor, but most chicken alfredo is underwhelming. The meaty marinara pasta was really good though. As in, better than some restaurants I’ve been to good that charge $ 20/​plate. The whopping total of my order? About 15 bucks. So 4 servings for 15 bucks, that’s a deal, my friends.

3 stars because my pizza was actually fresh :)
Service was alright… I ended up having to wait a little longer then quoted for my pizza, but only about 6 minutes… understandable :)