Rady Children’s Hospital

Great staff that really cares about their customers and goes above and beyond to help families get all the help they can get. So glad to have such a great children’s hospital that is so close to home.

My son has Special needs and has been seeing Dr. O Halloran for over 3 years now. He has great bedside manner and is very thorough and gentle as well as his Techs. The Front Desk could be much better. They have their own eyeglass store inside the office as well. Which is very convenient and they have brands that most optometry places don’t carry, especially ones for special needs and very small children all the way down to infants sizes. I give 4 out of 5 stars due to the unfriendly customer service you get at the front desk and in the optometry store. But other than that I recommend.

I had my 14 year old daughters appointment scheduled for weeks and upon arriving (on time) I noticed a lot of younger children and thought oh my gosh this is a pediatric ENT. My insurance company didn’t inform me of this or I would have requested a regular DR. Because the waiting room is so extremely small we waited in the hallway outside where another family was waiting as well, I was informed at checkin there was a 45min wait. I understand children may take a little longer to check up on but 45 minutes is ridiculous! I told the receptionist I was here on time & we as patients deserve the respect of being seen on time (give and take a few min.) she apologized but didn’t seem interested in my concerns. We have been here for a total of 75 minutes and still haven’t been see! My advise to the world is steer clear of this place!!!