Renew Laser and Skin Care

I am so pleased with the service at this place. I bought a groupon and initially when I went to book my first appointment they told me that they didn’t have any openings for 2 months. I left them my contact info, and later that very same day they called me and offered me an appointment due to a cancellation they had. I was so happy that they were able to got me in. The employees there are so professional and sweet. So far so good, I’m excited to see the results. I would recommend this center for sure!
Erica O

I have absolutely nothing but positive things to say about the amazing service and establishment. From the warm greetings when you walk in and just feeling at home. Alexis is absolutely fantastic and super warm and friendly. I would definitely recommend this place to everyone! Keep up the great work guys you are amazing …

Cannot say enough good things about this place. The staff is great and they are through and patient with their treatments. So far I’ve had a few areas of laser hair removal (pits and Brazilian) and the laser Genesis. I’ll be a long time client for sure.

giving a 4 as i have just started my laser hair removal for brazilian area — stay tuned*
yes it is painful but it worth it. it is a small snap/​zap feeling.
after one treatment i have already noticed such a reduction in hair that i have only shave once in 4 weeks! so excited to see what after 5 more treatments does… it is looking hopeful.

I’m incredibly happy with my results for laser hair removal. I’ve been to 2 other places for laser hair removal and they were terrible businesses and the laser was ineffective. I found this place on Groupon, which is often a gamble when it comes to quality, especially for services such as laser hair removal.
So glad I was able to get quality at an amazing price through the Groupon!

Amaaaazing!!! Sure I had my doubts that laser hair removal was legit but Meri, Bethany and crew have made me a believer! After 5 laser treatments my legs are 99.9% hair free! I stayed true to their recommendation of spacing out my appointments appropriately to allow for hair growth. This worked in my favor as I booked my appointments in advance and never had an issue getting in for treatments. The nurses here are not only experts in what they do but genuinely care about their clients. I am so pleased with Renew Laser and Skin Care that I purchased packages for additional body areas. Love this place, the crew, and I highly recommend!

I came in for the Belotero treatment, and overall, my experience here went well. It is true that it took a long time to get the appointment; however, the results are good. The only problem is that one side of my face had much better results than the other, so my face does not look symmetrical. Mary did say that I might need more injected on the other side, but did not tell me that until I had already paid for the treatment. I will probably have to go back in and do a follow up appointment to balance both sides.
When I initially paid $ 400, I thought that was all I would have to pay. Now it looks like I may have to pay an additional $ 400, bringing the total to $ 800, an amount I never would have considered before.
Still, in the final analysis, if Mary is able to get the other under eye area filled out, I think this is a worthwhile procedure, just one that is considerably more expensive than I thought when I went into this.

Do not buy a laser hair removal package from this place. They clearly do not have the capacity to take on new clients and are not at all flexible with scheduling. They are overselling their services.

Ok so after I expressed my frustration on Unilocal with their scheduling they called me and got me in for a consultation the following day and added an extra laser session to my package. The girls were nice to me when I came in and didn’t really make it weird which is appreciated. I look forward to starting my laser journey here!

This is my first time trying laser hair removal and I assure you it won’t be my last at Renew. Love the staff. Always so welcoming. The office is clean and spotless. The specials they run are unbeatable prices! Look no further than Renew.

I got a Groupon discount for 6 laser hair removal treatments at Renew and chose to do full Brazilian. I was a little afraid because I did not know how it will go as it was my first time using such service. Before I used to wax and shave, but both methods resulted in too many and too painful ingrown hairs. Two weeks after my first laser hair removal procedure I could already see the positive difference. I just did my 4^th procedure and want to assure everybody who may be skeptical or afraid, like I was, that these treatments are totally great and there is no better thing in the world than to have a clear and soft hair-​free skin. The staff is very knowledgeable and friendly. I recommend Revive to everybody. They have specials all the time but even without any discounts prices are very reasonable.

Awesome place. The staff is professional and friendly and service is quick and well done. The environment is always clean. They listened to concerns or feedback I had through my treatment process and adjusted/​modified as needed. A lot of people have complained about rescheduling but I don’t really know what they expect — this place is busy and while they might not always have your first option open they do all they can to accommodate you. I bought a Groupon here and it was a great deal.

Update since I finished my 6 treatments, and I am SO happy with the results!
I was worried because the time in between treatments was longer than the ‘recommended’ 6 – 8 weeks (mine was more like 12 weeks, since they have so many people to schedule & my availability is limited). However I think the longer time worked in my favor, the last nurse I spoke to said the longer time allows the next hair cycle to fully come in and have a chance to be lasered… Whereas if you don’t wait long enough, it’s a waste since there’s less hair/​root to target! So I would definitely not be upset with the scheduling, if you are new customers baffled by the wait time.
I’ve had better results here with 6 than my friends who have had 10 at other places. I was fully expecting to have to do 12 full treatments to get the results I have now. I know skin types & hair are different, but I don’t doubt that the quality of the services & machinery here are top notch! I definitely see MORE than 80% reduction (even the nurse commented this)!
I’ll probably be back for a touch-​up next year (prior clients get 50% off treatments). They also offer microdermabrasion and facials, which I have been meaning to try out.
Clean, efficient, professional, with great service & wonderful staff of nurses, I can’t recommend this place enough!
Quick tips: 1. Don’t be late 2. Don’t wear deodorant if you’re doing underarms 3. Always do a close shave before you come in!

Like someone here mentioned before, this place is such a nightmare to book or reschedule. I had to wait 3 months to get my 1^st session. I was just 5 minutes late because I couldn’t find the place, they told me to reschedule after waiting for 3 months. Okay, fine since it was my fault for not finding it right away. This place is kinda hidden on the hallway of Hooters.
1^st session with Brittany (not sure if it was her name), the young nurse, she was very nice and made me feel comfortable. First one went very well till my 2^nd session. I didn’t get the name of the nurse who was treating me, the young Caucasian nurse. But it was the worst experience I’ve ever had. My treatment is a Brazilian laser removal so it is the most painful area but she didn’t even ask me a single word how I felt. Like she didn’t even care about how felt or give a Sh**. Sorry to use bad word but it was how I felt at the moment. It was so painful.
Now going to get the 3^rd one that i’ve been waiting for about 3 months.
I honestly think they sold way too many Groupon offers for hair removal and other services, which is why it is almost impossible to schedule an appointment. Sad-​face!
P. S. I PAID $ 25 for the numbing lotion that they put in a plastic small dipping sauce from restaurant. While other place giving away for free to clients.

I finally finished receiving all six treatments at this center. Overall experience, I was pretty disappointed.
I came in late for my first session since I made a wrong turn. I bought the Brazilian and Lower legs on groupon. They told me I would only be able to do one of the sessions that day since I was fifteen minutes late and they scheduled me for an hour long. I understood since I was the one at fault, but was pretty disappointed when they finished the one session after fifteen minutes. They could’ve easily squeezed in the Brazilian. It takes a thirty minute drive for me to get there, so I was pretty annoyed. However, the nurse that did my treatment was super friendly.
During the second session, Meri, the owner, did my Brazilian treatment. She did it super fast and i was twitching in pain; she was impatient and didn’t let the machine or my skin to cool down during the zaps.
I requested to get a different nurse the next few times since I didn’t want to receive Meri again after being traumatized with that incident.
I got a different nurse my third time and was super pleased with the job. She was an Asian nurse and was very thorough with the procedure. She took her time to let the machine cool down. I requested her a second and third time.
The third time that I requested for the Asian nurse, the secretary said I would be getting the same nurse. However, when I came in, I got Meri instead. I was displeased since I waited extra long for my appointment (they booked it for around two to three months later) because I thought I would be receiving the nurse I requested. Again, I was unsatisfied with meri’s session. She scheduled my Brazilian and leg session for only thirty minutes long. Meri even said her secretary made a mistake since it should be scheduled for at least an hour. However, she did it so fast, both sessions ended after fifteen minutes. Again, she didn’t let the machine cool off so I was in pain.
During my last session, I had Ashley. I was also unsatisfied with her session since she didn’t do a very thorough job on my Brazilian. Even Meri does it better. Ashley seemed like she didn’t care too much. After finishing the front portion of the Brazilian, she told me to turn to the side and she zapped me once and that was it.
I will not be returning to this center. Very displeased. Plus, it takes forever for them to schedule an appointment. I saw a little bit of results, but after my fifth session, my hair started growing back again. Still waitin to see the results from my sixth session.

You were open at the time wrote this review. I used to tan at Hollywood tans all the time.
You don’t have my name Unilocal name in your system because my name isn’t really John Doe (I’m surprised you thought that was a real name…)
And the rest of what I said still stands. Not removing the post. And why are you responding a year later btw? Regardless one star never coming back would not recommend anyone go to this location

The service here is absolutely absurd! They have terrible and unprofessional staff. I went in a while ago for a consultation and recently decided to call and book my appointment. When I called the front desk receptionist was not only rude but extremely unprofessional. In the middle of our conversation she randomly puts me on hold and then 5 minutes later hangs up on me. I call back and when they answer they start talking about me without knowing I’m on the call. Hello?! Check your phone lines ladies before you start saying comments about customers.
I call back again in 10 minutes to make an appointment, since this was the reason of my call in the first place and this nasty receptionist wouldn’t allow me to make an appointment unless I paid them $ 350 right now over the phone. Absolutely ridiculous!
DO NOT RECOMMEND. SHADY PEOPLE AND SHADY COMPANY! STAY AWAY!

I’ve never had laser hair removal but I’m so glad that i came to this place because they were so great at making me feel relaxed and at ease throughout the whole process.
Does it hurt? Of course it does, it’s laser going through your skin to remove your hair! However, the nurse was very aware of whether it was something you could handle or if it was too strong to manage. It’s also nice to know when they’ve gone through the process themselves, makes you feel more comfortable.
Booking the appointment was kind of hard, we did have to book it several months in advance so I went ahead and booked the new few appointments ahead of time. When I got there, there was no wait, it was super fast, you were in and out within 30 minutes if even that, and that included the consultation. I’m glad this is my first laser hair removal place. :) They also call the next day to make sure that everything is going fine and that you’re not feeling any discomfort, great customer service!

Found a great deal on Groupon for laser hair removal at this place and what girl wouldn’t want to stop shaving?!
First, if you do get a Groupon, I believe you can only use one per person. Second, don’t expect to get your laser treatment next week as they do book up very quickly. I would call in as soon as possible to schedule your consultation. I booked my appointment back in April and got an appointment today (late June).
The laser and skin care center is located near Mission Valley in the same center as Hooters. You can park in the parking lot out front and just walk through the centers and it’s located right next door to Phở Cali. My appointment was at 2 and I arrived around 1:40 but there was a sign on the door that said they were out to lunch until 2 so I just went next door to grab a quick thai iced tea.
The center itself is very nice, clean, and modern. It made me very comfortable. The receptionist (sorry, I forgot her name!) was very friendly and checked myself and my sister (she was also doing the hair removal with me, both of our first times!) in and gave us the paperwork. Once we were done with our paperwork, the RN (Bethany) walked us both to an office and we did our consultation together since we were getting the same treatments for the same areas. She discussed with us the procedures including 6 sessions, how it feels, and potential side effects and how the procedures feel (like a rubber band being snapped on you). After we discussed it, she actually FaceTimed Dr. Sidransky and he introduced himself and Bethany just gave him a quick description of our plans. They do start the laser level conservatively.
The procedure itself wasn’t too bad and it was really quick. Even though I showered right before my appointment, having someone so close in my personal bubble still warranted those worries: do I smell, this feels so awkward, is this making her feel awkward? But Bethany really went above and beyond to make me feel comfortable through the whole process and was very conscious and considerate of my comfort. Not to scare or anyone or anything but I think the worst part of the procedure was not knowing what it was going to feel like. Now that I know, it doesn’t seem as scary and I am excited to see the progress!
TIPS: Call ahead to schedule a consultation/​appointment
Close shave before your appointment
Call ahead for any specials as well as pricing for different areas (pricing differs depending on the area)
No exposure to sun 4 weeks before your appointment

The place is nice, the aestheticians are wonderful but to get an appointment is a PAIN. I would not recommend to come to this place with a groupon or living social deal as I do feel they do put us at the bottom of the list.
I have had other treatment through Groupon and the clinics are generally very mindful of how much they sell to make sure they are not overbooked.
I do appreciate their services but not able to schedule/​reschedule as per your convenience is a pain.