Sally Beauty Supply

I’m am SO not into beauty. hair products etc, but when I need something or a recommendation I go here! AND I ask for Tajuana!
I went in this location a couple months ago, needed a good conditioner for my hair (I am in the pool A LOT) and I wanted something to keep my curls during those humid days… Tajuana gave me recommendations, but noticed that my hair was dead, colored etc. (SHE WAS 100% right. the guy who had been doing my hair was using horrible products. I have since switched salons)…
Yesterday I went back to Sally’s to get a color touch up brush. I walked in the store and asked the 2 girls at the front… sorry they looked pre-occupied.BUT one did walk back with me and show me what I should get. Before I could pay I remembered Tajuana and asked for her. AND THERE SHE WAS. LEAVING FOR HER BREAK!
She took the time to come back in the store, help me, AGAIN, give me her recommendation and =) I was a happy girl!
Thank YOU Tajuana! All the employees there should be as helpful and positive as you… you MAKE the store!

This place needs a crash course on customer service. Every time my sister & I come here, we experience nothing but poor customer service & leave with nothing. The women that work here don’t greet anyone, don’t offer assistance, and give attitude when you ask a simple question.
I’ll be going to Empire Beauty Mira Mesa from now on where they’re more helpful & friendly.

They have some cool stuff here. It can be on the overpriced side. Still, I used to dye my hair all the time and this store has a good variety of Manic Panic. I like the black girl who works there bc she’s nice & extremely honest in telling me what she thinks about certain products.
She discouraged me from buying the powder stuff that is supposed to help make thin eyebrows look fuller. She recommended I go to Walmart for what I was looking for. Haha!!! I love, appreciate, & respect that level if honesty. My only qualm with this store is that they tend to be understaffed. It sucks if you have a question bc they generally only have 2 ppl working, so that means NO ONE is on the sales floor to help customers.
Nonetheless, I bought a pair of awesome (overpriced but awesome) Tweezerman tweezers. Oh!!! Check out the crystal earrings next to the register. They are So beautiful & only about $ 8. I wear mine all the time & I own like 6 pairs.

I used to love this place until more recently. I stopped by to return an item because I realized it wasn’t the correct product. First, I was helped by an employee, Jessica, who was super helpful, friendly and delivered excellent customer service. The even-​exchange was so quick and easy.
Well, after leaving the store I saw another beauty supply store just 2 doors down and found the exact same product I had just purchased at Sally Beauty for $ 2 – 3 less. Of course I ended up purchasing it there, and went back to Sally Beauty to return the other item.
Well this time, unfortunately, Jessica wasn’t able to help me. Instead another employee, Monica, called me up to her register. I was trying to explain that I no longer wanted the product and that I changed my mind. By the way, she didn’t really take time to greet me at first, so I already had a feeling this was going to be a bad experience. Sure enough she had a rude tone of voice as she was speaking with me. She asked me a question and I guess I answered it wrong and she sounded annoyed. I answered back with a louder voice, trying to communicate to her that I was getting frustrated with her.
Not to mention, I had my 1 year old with me who was getting bored because it was taking her so long to do a simple return. Also, my daughter ended up knocking over some items and I could tell she was extra annoyed by me. To add to my frustration, I forgot my wallet in my car so she couldn’t complete the return. Well, that was my fault.
To make a long story short, I would’ve really appreciated a better service. Considering that I had my daughter who was beginning to cry and knocking things over. I would’ve just liked a little bit of respect, don’t we all? Who would want to be talked to in a rude way, like your some annoying person… when all you came in for was for a simple return?
Man, I was frustrated. I really didn’t like Monica. I wished Jessica would’ve helped me instead. It really turned my day sour.
If you go to this store, just don’t expect too much from some of the employees. In this case specifically this employee I mentioned, Monica. Some people just really hate their job, and they aren’t ashamed to show it in their speech and actions. I just really think to myself…“how pathetic and immature”.

Went to Sally’s to pick up my hair color supplies and while my usual hair product seems to be discontinued they provided an alternative for me to use. Unfortunately there was one staff on duty working the register and answering questions, so it was a bit slow. I usually receive good advise on the products but checking out can have a long line. They seem to have a good selection of a wide variety of products and can typically do a one stop shop.

Friendly staff, great selection and prices. This is my «go to» shop.

This place is hit or miss. There are times when you find the product you need and then there are times when the employees are straight up rude and don’t greet you or advise you with anything.
Generally, the place just needs to have better working employees that are willing to help, I would assume that the people that work there wants to be in the hair industry where you need to be friendly with your clients, but they won’t get anywhere with their rude attitude.

I am not impressed. They have some decent beauty products, but there’s one woman who works there that is very abrupt and rude. I think she may be the manager but I asked about extensions and she told me my hair color was all different colors (sounded very negative) and I needed more bleach if I wanted to match any color. She wasn’t helpful. At all. I just am tired of poor customer service. And there’s another African American woman who is so so nice, but she has given me multiple ideas and I’ve listened and unfortunately it never turns out right:(for example the color. She said it would turn it blonde but it turned it grey. She’s very nice, but I would rather have her just say she isn’t sure if she doesn’t know. It’s not a very big store. For me it’s just eh. Honestly I just don’t appreciate the bad customer service by the manager. What happened to taking care of the customer and being nice? I guess that’s old fashioned stuff … Her attitude definitely made me reconsider ever shopping there again. I get it — it’s work– no one wants to be at work, but don’t be rude the customer!

I am all about being a Pretty Kitty but it can get pretty spendy, pretty quickly.
I have lately been getting into doing my own beauty stuff. Yes, my own mani/​pedis and even… wait for it… my own hair!
Yeah I am well aware my hair in «blonde» and while I am always quick to walk down memory lane and couch the facts of my platinum bleach job with «well I was blonde as a kid!» I go through hell trying to keep the look up.
Sally allows normal people to get their hands on products that are otherwise kept to professionals. This could be a good or bad thing depending on how you use them. The prices here are fair and they have a ton of off brand duplicates of much more expensive products.
If you are «blonde» like me you will find everything you need to fight brass and dryness. Indeed Sally has a ton of items that will help you cut out the middle man from any of your beauty rituals.
I have Sally’s to thank for helping me do things for myself and not leave another salon over $ 200 poorer with «meh» results.
It is important to note that the staff are not trained and while they may know a ton they may not know what is best for you. Make sure you do your homework if you are taking on a big beauty project .In the end you only have yourself to blame if things go wrong!

This place is ghetto. And gross.
It had nothing and a lot of it you can purchase at your local CVS. There were NO option of shampoos or conditioners — The girls were helpful and since they literally had nothing she told me about the beauty supply store a few spaces down.

I have been in here ALOT! And employees are always helpful. This is my go to Beauty Supply place.

Small store but lots of products, especially hair products, all types of oils. It seems that argan oil is the king in the hair oils kingdom, but you better ask the sales girl there to check which ones contain real argan 100% and which ones are mostly mixes with a lot of mineral oils in it. Nail polish: not so many brands, mostly OPI and China, but nothing much I could see. In any case, I go here mostly uniquely for my wax. They have a lot of variety in brands and textures (also method, I prefer hot wax via microwave). You can do the Brazilian waxing at home just buying here what you need for almost a third of what you are charged in a salon (and have more privacy). I recommend the Professional Surgi Wax. The ladies working there are very friendly and knowledgeable, but I am usually already pretty informed of what I want, so just go, pick and pay:)

I love this location. The staff is always friendly, helpful, and knowledgeable. Sign up for the Beauty Club Card for an annual fee of $ 5. You’ll receive member discounts on every purchase, coupons, and monthly specials.

The girls here are always friendly and helpful. The man that runs the place or use to run the place has always been great. Always a good selection.

great place to buy your supplies from hair color to nail polish for a good price. If you get their card you get additional discounts & coupons.

My first time going there and I really liked it! Has lots of different hair and nail products that I have a hard time finding at Ulta and other places. I can’t wait to go again and pick up more stuff. It’s especially great for those running a hair or nail salon because there’s SO much to choose from and you can buy a large amount of the product.

Cool chicks work here!!!
I was about to pay for my picked out hair dye stuff… but the girls there warned me that my roots would turn ORANGE! They even suggested that it would be worthwhile to just go to a salon.
It’s because I have highlights and my roots have grown out. My goal was to dye everything one color. But, it’s tricky to do as they explained and I probably ended up saving money because of them.
Thank you ladies! I didn’t spend anything yesterday, but I’ll be sure to return soon :)

I went there today and everything went great, they were super friendly and helpful if you asked. When I went back home my manager called and told me I left my paycheck there which had a lot of money in it. I immediately called them and asked if my friend who was in the area could pick it up (I was in Oceanside by then) and they said they were closing in 5 but yes. I gave them her name and said she was on her way.
my friend got there 10 mins after closing and called and said the doors were locked. I called them and no answer. She knocked on the door and an employee came out. She refused to give her the check saying the manager said it had to be me with my id. I asked to speak to the employee on the phone and she refused. My friend told her that I had called, given her name and was given the ok by another employee. After still arguing and refusing the employee closed the door in my friends face. So she drove all the way there for nothing.
they could have told me no over the phone instead of knowing I had a friend driving over there to pick it up for me then refusing. I am not ok with leaving that much money there overnight. Definitely my fault for forgetting it, but they handled it very wrong.

My mother and I always go here… the staff is very friendly! (I love the older gentleman… we always talk about his cats! Then he gives me pointers on how to dye my hair.) Great neighborhood shop… even if you don’t know what youre doing. they’ll help!

I have been trying to get my hair a certain medium brown color for years and I finally achieved it today. I color my hair a lot because I have no choice. I have the misfortune of having brown hair with a few grays right on top of my head and being short in stature. Getting my roots covered up was costing me at least $ 60 every few weeks. I’d tried box color, but it just didn’t do a good enough job and no matter who I went to and how many pictures I brought to stylists, nobody could get it just right. I went with a friend to Sally one night. I had always liked their products and it hit me; ‘I bet I could do my color myself’.
An older gentleman employee explained the whole process (no pun intended) to me. I purchased everything I needed to color at home… for $ 17. Hands shaking, I did my own color. It’s PERFECT.
Shopping at Sally may tick you off a bit when you realize how much money you could have saved all along!