San Diego House Rabbit Society

I used to be very supportive of this society and volunteered for a long time here. There are some very good things about it; a beautiful facility, a store, great things to do for your bunny, etc. There are some very nice volunteers there that are great. Unfortunately there are some who are not and are very unprofessional. I was verbally berated and abused recently along with other people who were supporting a function they were doing where there was an issue but things got worked out on Facebook. Unfortunately, our complaint was publicly taken by some volunteers were we verbally abused and berated for having a complaint (which was worked out on all ends anyway, if it would’ve be left resolved I wouldn’t be writing this). I have worked with other shelters before where this would’ve never been permitted from volunteers who were expected to be and act like professionals. Clearly while there are some great people in that society, there are some very abusive ones as well. The fight was over the complaint being «bad publicity» the issue is when a complaint is handled like a professional, that complaint will not turn into bad publicity. It is clear that when the society is complemented, everyone is fine. There will be complaints and complements in every place you go, it’s how the people in the association handle both, not just the complements that really do show the true character of an association. This place cannot professionally handle having complaints from customers. The people that were supporting this society, including myself where I spent a lot of money and time, who where attacked will not be any longer. There is no excuse for unprofessionalism, even if it’s a volunteer geared organization. I don’t wish to say that this place is entirely bad, there are some very good things about it. The managers are very nice, they help a lot of rabbits there. Those volunteers that are professional are great and truly very awesome, those who aren’t give the society bad publicity and a bad name. The issue had been resolved yet the volunteers kept attacking the complaint, which shows how unprofessional some of them can be. If the issue would’ve been left resolved, perhaps they would still have several of us supporting their cause. But the attacks kept going long after the issue was resolved. It is unfortunate that there are some very unprofessional volunteers who will attack you that will leave to bad publicity like this.

I love places like this. Animals should be treat as well as humans and these guys treat us all equals. A very good cause and an establishment san diego should be proud of. Hats off to a great cause. I’ll donate and I recommend others to do so too.

I forgot to add that they do grooming: nail trimmings, scent gland check-​up, and brushing.

Wonderful place. So many rabbits! Some of the bunnies were really friendly and would let you pet them. Rabbits are well taken care of. The hay is so cheap! $ 12 for a full cardboard box.

We adopted our New Zealand White rabbit from HRS. She was a bit institutionalized at first, grumpy and territorial. With time, she has blossomed into the funny, energetic and happy little bunny that we knew she could be. She was well cared for by HRS, but I don’t think she liked living in the warehouse. She is happy in our very quiet house-​she does not like the sound of fans, radio static or anything with a hum. I think certain noises remind her of the warehouse. I have some misgivings about the set-​up for the bunnies at HRS, but I am thankful that it exists, and that the bunnies are loved and cared for by such kind-​hearted volunteers. I would definitely recommend HRS to anyone looking to adopt a bunny.

I was looking for a place to take my rabbit to get her nails trimmed and ran across their website. I was welcome by their staff and asked what I needed. I was pointed to the grooming area and asked to take a seat until my turn came up.
They did an excellent job trimming her nails, brushing out all the loose fur, and cleaning her scent glands. I was also given a lesson on the correct grooming supplies to purchase and how to groom my bunny at home.
I was later given a tour of the facilities and different types of services that they offered. So far I have taken my bunny to three Hoppy Hour events. It was great meeting new people and seeing the different types of bunnies. The Bunny Bouncers will also educate you on different types of rabbit and educate you about bunny behavior.
This is a very well run organization that is run with just volunteer staff. Binkies to all these people that dedicate their time and energy to help these beautiful animals.

We left our two rabbits at this location on the week of Thanksgiving and I was beyond pleased with the care our rabbits received from the staff. We asked for nail trim and grooming and they did a wonderful job. The check in process was very thorough and I could tell that these people took their job very serious. I left our buns without much worry:)
When we picked up the buns there was no checkout process which was a bit odd, we were walked over to the bunnies and they just asked which one was ours so we scooped our buns up and walked out… I will be leaving them at this location in the future, very pleased:)

We adopted a bonded pair of Holland Lops from the San Diego House Rabbit Society over 6 years ago. This was our first experience with them, and have been fans ever since.
The staff and volunteers are incredibly knowledgeable, and the bunny store has a great selection. They offer grooming and classes as well. We buy all of my supplies from the store to help support them. They recently added a nice adoption center, and our visits to the store are even more fun, especially when there are so many cute bunnies to see!
Keep up the great work!

Had a great visit to the San Diego House Rabbit Society last weekend …
Judith and the other ladies we met were incredibly helpful and friendly. We visited with several rabbits, asked lots of questions and also checked out their wonderful store.
It’s terrific that places like this exist. And for all of those expecting top notch customer service at a volunteer led organization, would suggest you volunteer your own time to work in the store so you can provide the level of customer service you believe people should have.

We ventured here on Saturday to check out the store. It was a bit difficult to find, but it did have a spacious parking lot.
Upon entering the store, it did not give off a welcoming feel. The volunteers were all too involved in their own conversations, that it took a long time to get someone to answer our questions. We stood behind one of the volunteers, who was munching on watermelon and chatting, until someone finally said, «Oh, I think they’re ready to pay…»
They have a good selection of toys, and I really liked this cardboard tunnel I got for my girls — it was a winner, they both spent the whole night claiming it and running through it. Got a big bag of 10lb Oxbow pellets for $ 14, not bad. A few toys and rattle keys for them to play with.
Sadly, I don’t think we’ll return. The volunteers seemed very unfriendly and cliquey. The customers were nicer than the volunteers, and honestly, that really shouldn’t be that case.

Such a wonderful, wonderful, wonderful place! We got a rabbit from a friend when we were actually looking into getting a guinea pig. I had no idea I would love this big fluffy guy sooo much. They really helped us learn things that we didn’t already know about our New Zealand White Rabbit.
We purchased a travelling cage (which was the main reason we went there because our big guy needed to visit the vet and we didn’t know how to take him) and a litter box as well as a few toys. Our bunny loved everything that they suggested. They also referring us to a fantastic low cost vet that neutered our boy for $ 50! And then they gave us a flyer for a $ 25 mail in rebate! I will be going back here again simply because of how great and knowledgeable the volunteers are, we thought we were the only bunny people in San Diego, who knew!

We adopted our rabbit from the San Diego House Rabbit Society this October. After going to the adoption events twice we felt that we had a good feel for the rabbits that might suit us and were confident with our decision. At no time did we feel pressure to hurry up and decide and we were given honest assessments of each bunny’s personality. After choosing our rabbit we were able to purchase EVERYTHING we needed from them which made it easy and makes me feel good because the proceeds go back to the society. The prices are low and the hay is delicious (says my bunny). I love this place and most importantly my family is thrilled with our new bunny. You can’t go wrong here.

For Mandy who felt that store volunteers were rude. I’m a store volunteer and I know for a fact that the situation that occurred with you is contrary to our policy. I’m sorry that whomever made you feel badly was not acting according to our philosophy.
Volunteers are educated on how to treat customers and to focus on the rabbit and no matter where the rabbit comes from, it still deserves the best care.
To make a real difference in this situation, I would advise you to contact our SDHRS president at
and let her know what you experienced and who you spoke to. This way she can address the problem directly and prevent it from happening again.
Thank you for your feedback. Even though we received a poor rating from you, your feedback is helpful.

I’ve been going to the bunny store monthly over the past year to buy supplies for my two pet rabbits. Their Oxbow adult timothy pellets and Carefresh are the best deal I’ve seen at $ 12/​10# and $ 18/​60L bag respectively. However, as a note, I recall seeing a sign that the price would be going up to $ 14/​bag for the timothy pellets as of July 1, 2013.
While I only bought a couple of boxes of hay last year at $ 12/~8# box (they’ve since also started selling alfalfa hay as a treat at $ 5/​box), the quality was great, and the box was super stuffed. Much fresher than pet store hay, and you also get a variety of hay, not just Timothy. I’ve since started buying bales of hay from Mary’s Tack and Feed in Del Mar, since that was a more economical choice at ~$ 30/​110# of hay depending on hay type. Otherwise, the deal is still great compared to pet store hay if you don’t have the space to store hay or wish to drive that far.
Additionally, they have a great selection of rabbit grooming supplies, and toys ranging from jingly balls, wood chews, willow toys, Cottontail Cottages (cardboard forts), and more! They have a much greater selection than chain stores such as Petco and PetSmart. I love their rabbit books section, and I’ve bought books at comparable prices to Amazon from them.
Lastly, they also have a grooming section with a great knowledgeable volunteer. I’m sad that they raised the nail trimming prices from $ 5/​rabbit to $ 10/​rabbit, but it was too good to be true to begin with. :P Also, sometimes the bunny store will have a single rabbit in an x-​pen up for adoption that you’re free to reach in and pet. :) They had a cute little castor mini-​rex during the month of May, but it has since been adopted. Happy future for the rabbit, but sad for me as I can’t pet that velvet fur anymore. :(
As a note, the store can accept credit cards through Square I believe, but they have a $ 1-​$ 2 surcharge for the option depending on how much you purchase.

Yesterday was my first time visiting the SDHRS bunny supply store and I am amazed at the variety that they have — toys, treats, pellets, boxed hay, and of course other essential bunny items. I love that they have the cottontail cottage and willow balls/​rings that I usually order online and end up having to spend a fortune on shipping. These items cannot be found in your local chain pet store! Prices are very reasonable and may even be cheaper than pet stores. I will no longer be buying anything online anymore, this is the only store to go to when shopping for my bunny! Plus, what you spend supports the SDHRS. :)

Great bunnies! My bunny is so friendly and sweet. He originally came from a high-​kill shelter and he was the last of his family. I am so glad that HRS is around to help save such wonderful bunnies.

We adopted our wonderful Gracie, formerly Buffy, at an adoption event and she is the best. We paired her up with our hell raiser boy bunny and they are madly in love. I’m so thankful they gave us our sweet Gracie.
The volunteers were all so nice, but I’m hoping that this story will inspire a kind vet to volunteer their services to prevent something like this from happening in the future.
Gracie had just been rescued from a hoarding situation, so she was practically skin and bones and covered in pee stains when we got her. SDHRS told us she had an enlarged colon, which is why her poops were so large and irregular. They also said it’s the reason they feed her hay only, with just a couple pellets a day.
A few weeks after we brought her home, the constant pooping and peeing everywhere was becoming too much. I also felt bad only giving her a couple pellets a day because she always seemed hungry. We took her to the vet and it turned out she was infested with parasites! They said she wouldn’t have lasted more than a couple more months, she was completely filled with gas. We had them shave her to get rid of the stains and they sent us home with parasite medicine and probiotics, which did the trick.
I was so mad because it seemed irresponsible to adopt out such a sick bunny (especially since the vet bill was ridiculous). My bf reminded me that these volunteers are doing this out of the goodness of their heart… I felt like an ass!
I would hate for something like this to happen again, so please please please try to make sure all the bunnies are healthy!
Anyway, hope they read this and know that she’s very happy and healthy. She’s got a such a gentle, curious spirit and we love her so much :)

I love SDHRS! I adopted a beautiful Florida White from them in 2006 & have been a huge fan (and sometimes volunteer) ever since.
The management team is incredibly helpful, friendly & dedicated to their cause. They put on all sorts of great events & have an awesome retail store in Kearny Mesa. The store stocks tons of fun rabbit-​themed items, in addition to all the essential items you need for proper bunny-​care. You can also bring your rabbit to the store for affordable nail-​trims, and take some informative bunny-​care classes.
An all-​around great organization for bunnies & humans both. Check them out, they’ve always got great volunteer opportunities for animal-​lovers!

I love this place. I adopted my baby here and he is living the good life now. Kirby was found in National City with a eye infection and his eye had to be taken out. I saw him on their website and I HAD to have him.
They made the process great. I went to get interviewed and showed photos of my digs and Kirby’s future home (when I lived in SD)… and then moved to LA. But I keep track of SDHRS because they really are a great organization.
The people in this organization are AMAZING women. Meeting them really… they save these bunnies. So this is really a great organization.
Their Bunny Supply Store is great and open on weekends. When I do go to SD, I try to stop by. Hay is a good price there and the litter is great! Best prices than Petsmart and Petco.
$ 20 for a box of hay A BIG BOX.
$ 15 for litter! WIN.
They also throw a Bunnyfest that really is a great festival.
I love SDHRS and support them fully. If it wasn’t for them, I wouldn’t had found the love of my life — my bunny!

This review is for the Bunny Supply Store, but their adoptable buns are worth a peek!
This store is only open on Saturdays from 12 – 3, but it’s really a great place to go if you’ve got rabbits. They have all the stuff your bun would want, like wicker baskets, balls and toys, ex-​pens, food crocks, rabbit-​friendly carriers, pellets, litter boxes, treats, big boxes of hay, carpet squares… the whole enchilada.
It wasn’t much of a drive and while it’s in a business park, very easy to find. The volunteer staff was very friendly and knowledgeable, too. AND they do bunny pedis and brushing for a donation. My vet does it for $ 15 and is right around the corner, so I’ll probably go to him, but I watched them do it today and they were quite skilled at it, so I would totally trust them to nip Lulu’s toenails.
They also offer a rabbit spay/​neuter rebate, which I found really interesting. Because the San Diego House Rabbit Society is a non-​profit, I will most likely take that $ 40 and spend it right back in their store. It seems only fair… I’ll be getting her fixed anyway.
It was a small space with several bodies for the first 30 minutes after they opened and they don’t accept debit or credit cards, only personal check or cash, so I had to drive to find an ATM and come back. That’s the only drawback, really.
If you’re looking for bun-​specific pet supplies, check out the SDHRS. They’re good people.