Seagull Cleaners & Alterations

I was a customer here for years with a great experience — until they changed owners/​employees.
THEY LOST MY CLOTHES, AND STILL WANTED ME TO PAY FOR THE CLEANING!
HORRIBLE CUSTOMER SERVICE!
They lost 10 pieces of my clothes! Weeks later when they finally found them, they (Cindy) mentioned they accidentally sent my clothes home with another customer! Then she thought it was ok, since she was honest about it.
On two other occasions I’ve have pieces missing, and still to this day never recovered. The part that baffles me is their customer service. After admitting they lost several items of my clothes– they expected me to pay in full for the cleaning! On items I didn’t even have!
They have much family drama in this business. Cindy (the employee) told me I had to pay for the lost items, because she didn’t want to upset her father. Then she complained about how her family takes advantage of her and only pays her $ 100/​week to work there. Ummmm– why is any of this my problem or business? Then she blames everything on her sister. And when the sister is working– she blames all of the problems– such as losing your expensive clothes on her sister Cindy.
Do yourself a favor and go across the street to LELE’s Cleaners. They have on site drycleaning (so nothing gets lost) and they are extremely friendly and professional.
I met another former customer of Seagull’s in LELE’s. She said they lost her clothes, and when she went in to see what was going on– the girl working the counter was wearing her clothes!
I’m sure they will be out of business soon with this type of customer service!

This place is terrific. Great work and prices are super reasonable. Won’t go any place else so happy I found them. Alterations and dry cleaning I find to be better than most in area for sure.

It’s my first time trying this place and so far the workers were super helpful and sweet. I’m getting a dress altered for a wedding, and pants hemmed. I’ll write another review when I pick up which is in 3 days! Pretty quick for dress alterations! I’m pretty impressed!