Seaman-Poe Monument

Our family used their services for the passing of a family member. They did a lot for us. Even changes we wanted and doing a custom installation at the cemetery we had. It was not an easy time for us and they really helped out way more than expected.

After losing the love of my life, I was shocked at how much $ it was going to cost me to lay him to rest. I was recommended to Seaman-​Poe Monument by an old boss of mine after getting a quote from the cemetery and being completely sticker shocked. Not only were they ¹⁄₃ of the price of the cemetery proposal, they worked with me to design a stone that truly represented my husband! Peggy is wonderful to work with, they were able to finish it in a timely manner, and they were updating me every step of the way. I would highly recommend them to anyone! This is already a difficult time for anyone going though it, and these guys make this process seamless.

I have been doing business with Seaman-​Poe for over 15 years. To date it had been for companies I had worked for, but this time it was personal, and as such I feel compelled to write a review. I recently lost a close family member and as arrangements were being made, there was no question about who would be making the memorial. There were a few small custom pieces, a bench, and a marker. The bench is being placed at rural property that has been in the family for several generations, the marker will be at the cemetery and I had a few smaller pieces made for family members. Peggy was great, I had seen her work with other customers in the past as I was picking up or dropping off the work I was having done. But now, being in the grieving family member’s shoes my perspective changed a bit. The ordering process was straightforward, given the custom nature of some of the work including photos, I was informed it would take a bit longer than usual. The work turned out beautifully, and the bench and markers were delivered and installed on time. During a time of emotional highs and lows, this part of everything was painless. I would (and have) recommended Seaman Poe to others and will continue to do so.

My wife and I needed a headstone for my mother and was not happy with the price we were given at the cemetery, but luckily we found this veteran owned shop, Seaman Poe Monument, not only was the price very very reasonable, the office manager was kind and courteous the entire time. The entire experience was a good one, the stone came out absolutely beautiful and was done in a extremely timely manner. Would recommend this company to anyone in need of a stone for their loved ones. Thank you Seaman Poe!

Worst Customer Experience Ever. They lull you with sweet talk on how they are better and can produce in under a month what local competitors take months. They lie to you over the phone, they lie to you to your face, and they simply do not care. I went there and spoke with Peggy, and she gave me excuses and that it would be done next week. Well, week went by and nothing. My brother went to see her and she was rude and mean — said it was already delivered but it was not as he had checked prior to visiting her. She checked in the back and there was my dad’s marker. Lies yet again. Do yourself a favor: shop around, use Unilocal and read and make the choice for yourself. Took 3 months but we finally have it and I’m looking forward to seeing it at the gravesite.

Absolute GARBAGE! This place will rip you off, overcharge your credit card, then tell you that your only option is to cancel your order with them which they still hold your funds for 2weeks. Who does this to a grieving family? When I requested to speak to someone else in charge Peggy the receptionist told me she was in charge and I had no other options. For a small company they sure do charge a lot. I found a company online in Kentucky, which was able to produce a better product for nearly half the price, and still shipped it for free, due to their sympathy for what I’d experienced with Seaman Poe. Use at your own risk! This company is small, expensive and the employees are arrogant for the simple fact that they believe you have no other option.

They make the very best quality headstones in the business, complete custom work that exceeds your expectations, they also try very hard to make the entire headstone buying experience as easy and quickly as possible. Quality takes time.

I second that about flaky customer service. Peggy, the lady I contacted about building a memorial headstone, has taken over two months since I sent the plans… I still haven’t heard a peep from them!
They may be superficially pleasant on the phone, but that is about it. Go elsewhere if you have anything even remotely resembling a deadline.

Love them! Saved me big bucks and did an outstanding job! Don’t get taken atvantage of by others with crazy wait times and even crazier prices. Glenn Abby quoted me $ 4700, and a 3 month wait. Peggy got me my exact same stone in 3 weeks ans $ 2900 cheaper. :)

Worst place ever, very flaky people. I tried to have them build a veteran memorial for my school but after providing all the details to them, they became extremely unavailable to discuss the project. The lady there promised to have a quote by a certain date but failed to meet the deadline. Then every time I contacted the company, the lady was too busy to speak to a paying customer or said she hadn’t had the time to get to the project because she was on vacation. Even though the project is already overdue, she kept saying she hadn’t gotten to it yet.
STAY AWAY FROM THIS PLACE, this company will waste your time, find someone else!!!