Sorrento Valley Pet Cemetery and Crematory

Thank you so much for the care and compassion you provided. My kids were in pain when we lost our beloved cat but how you handled the ceremony made our grieving less painful.

The cat I married in to just passed after 18 years and it was still very traumatic for my wife even though we knew the end was near. As difficult as these things are, the Sorrento Valley Pet Cemetery & Crematory was above and beyond my expectations. The gentlemen at the front desk was very sympathetic to our situation and made it as easy as possible. They operate a very sophisticated system of bar codes and cameras so you can be sure there is no funny business with your pet or the process. The grounds were immaculate and peaceful. Should we ever need pet crematory services in the future, we will definitely be going back to the folks at Sorrento Valley Pet Cemetery & Crematory.

It must be tough working in an industry where you work with people whose hearts are broken every single day. With that said, everyone at this facility is very respectful in the way they handled my boy, not to mention, extremely sympathetic, patient and obviously understanding of my grief, upon picking up my best bud. I truly appreciated the compassion that they have for myself and mostly my beloved boy. The beautiful bamboo box that my baby come home in was a real surprise, as well as the name plate and paw print. I can honestly say that I am absolutely 100% satisfied with Sorrento Valley Crematory, and will definitely use them again, but hopefully not too soon!

This has been a family owned business for over 60 years with a unique and fascinating history, and it is certainly obvious, based on the experience we had this morning when we had our beloved dog cremated. The surrounding grounds are lovely. There is a little chapel plus an inside or outside sitting area where one can spend time with a departed pet before saying a final good-​bye. Jerry and Nicole did everything possible to help us feel comfortable. There was a strong sense that their compassion was indeed very genuine. Jerry even took the time to walk us to the cemetery and show us where Lucille Ball and Desi Arnaz’s dog ‘Junior’ is buried. We did a lot of research, and they are very reasonably priced. We also got a plaster paw print and a necklace with a tiny urn to hold some ashes. Those were also reasonably priced, so one gets the impression that they’re not in this business to take advantage of people’s grief; rather, they’re offering ways to ease grief. Everything stated on their website is exactly what they do, and no less. We have 4 other dogs, and when the time comes to say good-​bye to them, we will not even consider anywhere else but Sorrento Valley Pet Cemetery/​Crematory.

As this is probably one of the hardest events a pet owner will go through,
Sorrento Valley Pet Cemetery and Crematory is a true blessing. They were so kind and compassionate. I brought my dog here after I had to put him down. They carried him away for me and treated him probably kinder than a human would be treated. I called later in distress asking if I could see my dog one last time, they obliged without hesitation. I never went and they called to inquire after me. I was in absolute melt down and they were so kind. Several days later I went to pick up his remains and paw prints. Everything was done with such care and I am deeply grateful to them for all they provided. In addition, I researched several other services and found Sorrento Valley Pet Cemetery and Crematory to have the most options and full commitment to making sure your pet’s cremation and remains are kept individual.

Absolutely loved the service we received here. They were very helpful and kind. Our paw print was perfect, the ink print of both his nose and paw was simply beautiful. They do a great job and the price is reasonable ! Would definitely recommend to other fur moms !

It wasn’t easy picking up Olivers ashes but The cemetery was inviting when we pulled up, they have a beautiful pergola out front. They gave us a paw print, certificate, poem, and a cute box that held the ashes of our cat.

When I lost my darling Almie I requested cremation and cynically figured her ‘remains’ would be some mix of dogs. But Sorrento Valley Pet Cemetary & Crematory are so conscientious and meticulous I felt nothing but love when I received her beautiful little box and absolutely believe that her remains are hers alone. Thank you so very much for the work that you do, it is incredibly meaningful and helps us to heal. If you must go through this heartbreak, choose this facility.

I found an abandoned 3 – 4 day old kitten in the rain in the middle of a parking lot. I immediately took him and warmed him with a shirt and went to the pet store to purchase a bottle and formula for him. The very next day I took him to the vet to make sure he was okay. 5 weeks pass and he is doing AMAZING! He brought me so much love and joy, I can’t even explain! On the morning of March 2^nd, he didn’t look so good so I took him to see a vet I had not been to before, they gave him a steroid injection. To my detriment, 1 ½ hours later Louie died in my arms in my car driving home! This was quite traumatic and I still have no closure as to what happened exactly. All I can say is that Natalie Lykins was so caring, sympathetic and loving. She gave me words of encouragement and made me feel that little Louie is still with me. I miss him every day, but Natalie made things easier for me. Today I picked up his ashes. He is in a beautiful bamboo box with his name engraved on it. And the most adorable paw prints of all four of his tiny paws, as she remembered me telling her that he used to gently touch my face with his paws which I loved so much! Thank you so much for your kind words and for treating Louie with so much care, love and respect.

I have never been more pleasantly surprised as with the care and compassion given from this Pet Cemetery. We lost our fur baby unexpectedly and at the last minute decided to keep her ashes. I’m so glad we went with the private cremation instead of the group cremation. They sent us a beautiful bamboo box with her name engraved on top, a lovely poem with a heart of wild flower seeds, and the most precious cast of our beloved Sugar’s paw print. We will cherish this always. All of this came shipped to us in a box with paw print paper and a pouch for the paw print. What a wonderful gift to receive after such a devastating loss to our family. Thank you for the attention to detail, the kind words, and the compassion.

We just recently had to have our five-​year-​old Chihuahua put down. It was extremely difficult loss to deal with. My wife and I were so pleasantly surprised with the level of care this place provides. They have an extremely high level of personal detail from the paw print to the lovely casket. I highly recommend this place to anyone that has to go through this tragedy.

Family owned, compassionate and so much attention to detail. These guys are dedicated to keeping the integrity of the connection between an owner and their loved pet. Highly recommended for any after care needs.

Staff were all very helpful and kind. They treat my dog with respect and love and as grieving mom they were very supportive.

When my dog passed unexpectedly, our Vet sent him here. It was and still is a hard time for us since our pets are family. When our Vet said we can come pick him up I was expecting to be very sad and I was. However, I saw that he was well taken care of. I received what looks like a gift bag and it honestly was a gift. Inside was a beautiful box with his name on top. Then I saw the most unexpected thing, his paw print with his name engraved on it. We did not have his anything with his paw print so we are thankful for this!
Thank you for taking care of Brian for us. We are grateful with the respect and compassion you guys have shown us.

Overall an exceptional job, they’ve taken care of both our pets… however this time around the messed up on our paw print ceramic. Did they expect us to not notice?

Woke up this morning to discover that my friend’s sweet dog had gotten out & been hit by a car. Hell of a way to start the day. I did a quick google search for a place to bring Jamie & SVPC was at the top of the list. Quick poke around their website & reviews & we decided to bring him here. He loaded him into the car & we drove to SVPC. The kind woman at the front desk went through the paperwork with me while one of the employees (I wasn’t paying much attention to names) helped my friend unload Jamie from the car. Neither of us could bear to stay there any longer so we left.
The process was explained simply, straightforward but very kindly. The prices seem high, but as another reviewer mentioned it’s not really something you want to spend time on shopping around. I have every confidence that Jamie will be well taken care of while he is there.
The best thing was when the woman at the desk was mentioning how much they love slow days, even though it’s bad business because it means no one lost their beloved pet that day. Sympathy like that made the process a tiny bit easier.

When our beloved great dane, King, passed away on a Saturday evening we had no idea what to do. At 9 years old, the vet warned us to be prepared. We started having «the talk» with the kids, but still didn’t expect he would be chasing a ball one minute and gone the next. The kids wanted to have him cremated and keep his ashes. A friend referred us to VCA Emergency Animal Hospital and Referral Center. They referred us go Sorrento Valley Pet Cemetery (SVPC) and was also willing to keep King until he could be picked up on Monday. Alex from SVPC called on Sunday morning. After genuinely offering condolences and asking about how we were doing, he explained the process to me. He even offered to talk with our kids and give them a kid friendly tour when we picked him up. Death is inevitable, but having a compassionate, professional person that can help kids through the grief process is a special gift. The price was very reasonable, about $ 200 for our 120 pound dog. We received King’s remains a week later in a beautiful wooden box engraved with his name on it. Just as we were regretting not having a paw print, we looked in the bag and to our surprise — they had made an ink print and a paw print on a ceramic plate! These little details, down to the blue ribbons, really helped ease the pain and we felt good knowing King was cared for all the way. Even the carry home bag was classy and included a certificate, several resources for memoriam ideas and pamphlets on grief. We also received a personalized condolence card a few days later. I would highly recommend SVPC to anyone looking for respectful end of life options for their fur baby.

When my Kobe suddenly passed I was in shock and I wasn’t sure what to do next. Alex, from SVPC, made himself available to us immediately (11:00 pm on a Sunday night). Before leaving he explained what would happen with Kobe and the steps involved for his cremation. He was quick to respond, incredibly respectful and understanding. I called SVPC the next day because my sisters and I wanted to perform a smudge ceremony for Kobe. Everyone at SVPC were so accommodating and respectful. Kobe was placed in a room for me where privacy was given so I could honor my boy. When I was finished they told me he would be cremated that afternoon and I would receive a call so that I may pick up Kobes cremated remains. Alex called me promptly the next day.
The loss of a pet is incredibly difficult… SVPC had made a heartbreaking time a little bit easier. My sincerest appreciation to Alex and everyone at SVPC.

The love of my life had passed away on 11/​20/​2014 — my cat, Kiddy. I’ve had Kiddy since I was 12 years old. so she passed at the age of 17. My heart aches with pain since I’ve had her for so long and this was the first time I’ve dealt with death with a pet that I considered family.
I had no idea what to do and where to go, but thank goodness for Sorrento Valley Pet Cemetery and Crematory. I found their website via google and Unilocal and their website was incredible helpful and informative. I took Kiddy the next day to SVPC and Alex greeted my brother and I with sincere condolences. He explained that the only cremation service that SVPC offered was a private cremation, which was great because I wouldn’t have it any other way. I was put at ease knowing that my Kiddy wouldn’t be piled on with others that had passed (it’s $ 199, but I believe it’s worh it). She received her own private cremation. Alex informed us that it would take to 5 – 7 business days, but it was only 3 business days.
I came in to pick up Kiddy and I was glad to see Alex because he remembered me and knew that I was picking up Kiddy. First thing he said when I walked in was «ready to take Kiddy home?» and I was definitely ready. And the last thing he said was «we hope not to see you again» which I thought was incredibly thoughtful (and clever) because I definitely don’t want to go through another lost.
Also! Ally (the cemetery owner’s dog) helped ease the pain upon first arrival.

I lost my baby girl on Wednesday, Nov 19, 2014. I brought her in around 7pm, which was after hours. The lady who helped me was very kind and patient.
Nana was ready within 5 days. I was very anxious to pick her up. Luckily the lady who helped me the night she passed was the same lady who handed her back to me. It felt reassuring to know that my baby was in good hands.
Nana came in a simple yet beautiful wooden box, along with her personalized paw print on a heart shaped clay.
Pricing was way better than what I thought a cremation would be. And I absolutely love the fact that it’s all private/​individual cremations.
Thank you so much SVPC.
My Nana is finally home.