Susanne Romo – Farmers Insurance

I don’t know how they stay in business. Hours say 9:00am and yet at 9:10 there is no one here. Doors locked and only the answering machine. I just hope these people never complain how the Internet has made their jobs more difficult to be competitive.

Susanne is so knowledgeable in her field and ALWAYS does right by her clients. If she feels she can not help you she will refer you to the most qualified person who can. She is very genuine and cares about her clients.
Susanne is also a leader in a business meeting where she inspires woman to achieve their goals and always goes above and beyond. She shares her success in training’s and has so much to offer.

Susanne was easy to reach and seemed genuinely concerned about the kind of coverage I needed. She was thorough and caring. She was a good listener, asked good questions, and took the time to be sure my needs were being met. I was short on time and she sent me quotes quickly. I recommend her highly.

This agency is fantastic! Suzanne, Ernie and their team have always promptly answered any questions and have always provided great service! I can’t recommend them anymore more highly. I have been a client for years and their service has been impeccable!

Susanne is a dedicated professional who truly cares about her clients. She is one of the most intelligent people I know and is an expert insurance agent. She is someone who will meet with you and give you her full attention, listen to your concerns, and offer a solution. I have referred friends and clients and they’ve all been very satisfied.

Susanne and her team have always done an awesome job for me. When I switched from another carrier years ago, they did a thorough review of my coverage and recommended changes in areas that I was potentially under or over insured. They are always prompt, professional and courteous.
Since then, I have had auto, home, life and umbrella coverage through Susanne; and I have very pleased.

The thng I most appreciated about Romo Insurance was the fact that they examined coverages I already had in place to make sure I was adequately covered. Susanne reminded me that just having insurance does not mean I am properly insured. She was very helpful in determining my coverages and where there were gaps. On a more personal note, Susanne is an animal lover, involed in many san DIego based animal shelters and rescues. When I lost a Chihuahua to a devil dog coyote in December of 10, the first person I called was Susanne to see if she could help us find another. I have know Susanne now for several years and she is top notch in her industry, displaying a true sense of caring, not only for your insurance needs, but for you as a person. She is the best.

Insurance is such a big deal in the American society especially here in California. There’s an insurance for everything. We can’t peacefully sleep without having them. Well, meeting Susanne and doing business with her made me realize the difference between «having an insurance» and «being properly insured.» The difference is amazingly huge. There’s nothing like an agent who is very knowledgeable in her field and who would go beyond just being your insurance agent.

Susanne makes insurance understandable and she saves you money! She really does care about her clients.

Susanne is very committed to her community, and constantly volunteers her time and service to support community events, particularly for children. Very friendly and helpful… If you want to do business with someone who gives back, then she is perfect!

Susanne is the best. She is very up on the latest in insurance. She really cares about her customers and the community in which she lives

Susanne is an amazing person which makes her a GREAT Insurance Agent. She has been an inspiration to me over the last few years. When I have a question she is the one I turn to for advise. I highly recommend Susanne Romo. She truly cares about each person she meets and every client that she has.