UFC Gym

It’s too bad that with all the money they charge their members, that they cant have the decency to pay their vendors, that work everyday to keep their facilities clean!!!

By far the best gym I joined. I’ve used 24hour fitness, Chuze, la fitness, and now UFC. It was a little bit more pricier then the rest but it’s well worth it. Not only do the have one of the cleanest weight gyms but they offer many different classes open to all members. This location had a sauna room so after a strenuous workout it’s nice to hit the hot room and relax. If you don’t have gear don’t worry, they have loaners for you to use and practice with. The staff is friendly, the trainers & coaches are on point. So do yourself a favor and get in UFC gym today.

I used to really like this place, but slowly over time it’s been going down hill. The classes are also inconsistent. Too many new faces. My favorite trainer left. I do recommend training with Ric if you want a good trainer here though.

Here is my little story about my experience about UFC gym in mission valley. Even though i went there only once due to my work schedule i was impressed the way my cancellation was handled by Diego F. Make sure you see him when You sign up for membership. Great job Diego you will have success. Impressive !!!

Good place to train or get a pump. Overall this gym is very nice. Tons of classes and clean new equipment.
They open at 5am which is nice for us early risers.

I can’t say enough positive things about this gym and the entire staff. I loved the vibe from the minute I walked through the door my first day a few months ago. James made sure I had gloves, etc for the class and got me situated. I took kickboxing for the first time ever with coach Bijan, and he made sure I grasped the proper form and not feel completely lost. Lol! Recently, I came a little too late for a class and kids club was full so I couldn’t attend the class. Stephen saw I was bummed and asked me what was wrong. After I told him, he offered to work in the kids club as a second person, just so my daughter can stay in there and me not miss class. I honestly haven’t encountered great customer service like this in an establishment in a very long time. Everyone is so awesome there. And I never write reviews either. lol! But they absolutely deserve it!. Oh yeah, and I’ve lost 15 lbs too since training there!

For an entire week l have been reporting that 3 of the ligths in the man restroom have gone out, and the sauna still out of commission.
l understand that the Mission Valley UFC is a Franchise, but they should be paying more attention in terms of cleaning and maintenace, they are consistent in charging monthly fee, but they are unable to provide a good or even average customer service.

I’ve been a member here for about 6 months, and I will continue to be, just because of the proximity convenience…
I’ll break this down into categories because I feel so strongly about the well deserved 1 star.
Service: First and foremost, no matter how bad your gym is, the customer service should be good. It’s the easiest and most brainless thing you can do to have your gym stand out. All you have to do is be polite, kind, courteous, helpful and respectful. It’s fairly easy for most. not this place and these people. Other than 1. maybe 2 employees, they’re the polar opposite: they’re rude, ignorant, disrespectful and couldn’t be less helpful if they tried. The one and only time I was greeted by polite, kind and respectful employees was the day I signed my contract. That also happened to be the day someone was getting a commission. Need I say more?! 1 star.
Gym layout & cleanliness: Terrible. Literally, horrible. Two barbells, one bench, one squat rack/​platform and then a bunch of pointless machines and a bunch of absolutely wasted space. BUT that doesn’t even matter. That has nothing to do with the rating. I knew all of that before I joined. The worst part is how the classes have people running aimlessly all over the gym with reckless abandon. They will take up half the gym and then run all over the place. I.G. Up the stairs, around the octagon, in between people working out, etc.
Not to mention its dirty. It never has wipes, towels, cleaning solution or anything else around or in stock. Other gym goers don’t bother wiping anything down and couldn’t even if they wanted to. The bathrooms are out of soap half the time! I’ve asked about things in the past and they usually respond with «I’ll get on it.» You could walk in there right now and walk to the back dumbbell rack and legitimately see my finger print in the dust that was left 5 months ago. The sauna. that’s a joke. «they don’t have one.» Well, they do, it’s just been broken since the first week they had it installed. BUT, who knows, it may work! One time, I asked the manager to turn it on and he responded with «I’m so tired of this thing. It’s more of a hassle than anything.» He still turned it on. 1 star.
Coaching: Where to begin?! I’ll start with a disclaimer or two: I am a strength & conditioning coach, so I know HALF of what I am talking about. They have 1 or 2 coaches that seem somewhat half decent. Other than that, I don’t know where they find these «coaches.» I’ve seen them do everything from coaching while playing on their phone (throughout the entire session) to telling people the complete incorrect thing to do. I’ve seen this countless times and a million different variations of these things over the past 6 months. I never say anything but I truly and genuinely feel bad for the people who pay for a personal trainer out of this place. 2 stars. because they have 1 or 2 who aren’t too bad.
That’s my $.02. I really don’t like to kill reviews like this but I’m being truthful. These problems aren’t getting better, they’re progressively getting worse. So, People should know what they’re getting into. If I had the time to go elsewhere I would.

First of all, this place is amazing! Zhenya at the first desk is a sweetheart! The gym isn’t crowded at all when I go 6AMish-​Noon and that’s the way I like it, no waiting on equipment, doesn’t reek of 100 people. Place has showers and a sauna room. The people and coaches are really nice, especially Coach Spiritwolf. The only thing currently that keeps this place from being perfect is that the mens sauna room is currently out of order and not enough people in the BJJ classes, but I go early in the morning so it’s out of the gym’s control. Other than that, I would definitely recommend this place to friends and family!

I arrived to the gym on Saturday to find out I couldn’t do my regular workout. It was crazy. The trainer had people running up and down the staircase and all over the second floor. He should stay in the area assigned for classes so other members are able to workout. I stayed downstairs, but the music was so loud. I asked the male front desk attendant to turn it down on the section I was and he said he couldn’t do it because it would lower the sound for the whole gym then I said Madison the daily morning attendant does it and his remark was is she that good? I asked him if he could find out how to lower it and he said I can become the trainer likes it loud to motivate people. I left without saying anything then I noticed the other person (a ladies) working behind the desk was dancing as if she were on a disco. The music was so loud I had to leave. I don’t think it is fair for members to leave without working out. I pay the same dues as the members attending the class. More to add: the gym is very dirty. The workout area and machines are full of sweat marks and dust. There is no sound or cc on the TVs. The gym has been open for almost a year. I wish they pay someone to keep the gym clean and to add sound to the TVs. Not sure if this will ever happen. This may be the reason why the membership is so low. Madison is great and cares for customers needs. She has great customer service skills. She does everything in her power to make us happy. We need more people like her on the front desk with excellent customer service skills. Thanks

Apparently no aloha for people from Hawaii!
— I entered the gym and asked what appeared to be the manager (a dark skinned guy with tattoos on both biceps area) if I could give him my member number. He asked me to wait as he continued to type on his keyboard for about 3 minutes. All the meanwhile people are checking in with their cards I’m curiously being forced to wait in a very weird way. He then says to me what’s your name. I stated my name and he asked me what was my home gym in a condescending tone as if I was a 16 year old kid trying to sneak in his gym. I told him Hawaii. He said how long are you going to be here. I said I’m not sure. He said if your going to come here and workout for more than a couple days you’ll have to transfer your membership here. I said is this a franchise or a corporate location???, he said a franchise. Then he proceeded to tell me where everything was at so I could find my way.
First — No aloha for BJ penn members out here. Which is BS since I’ve been one kine member since 2011.
Second — This Gym looks big but is very confusing in the layout. No real cable stack. No real weight room. No peck deck, no dip station, 1 bench press, very crowded space. No real ellipticals, the mat space is very small, the bathroom was very clean and so was the locker space though. All and all a very clean gym but the manager at the counter was so rude I won’t ever return. Very disheartening since I know that wherever I check in that gym gets paid when I check in. I will also be letting UFC corporate know that this franchise is trying to muscle people to change their memberships over to their gym. Seriously the rudest person I’ve ever met at any UFC. Did not represent the UFC brand well at all!
I think it’s important to note that the workers non verbal communication was extremely rude and o saw him treat others in a very different light while I was standing there waiting for him. I have also worked out at many UFC gyms before and have never been treated like a second class citizen at any of the gyms. I know reading the description it may appear a worker was just simply busy but that was not the case. This employee was very rude and overwhelming.

Looking forward to training and getting back in fighting trim. The front desk staff and Brian were great. Can’t wait for my Muay Thai and Brazilian Ju Jitsu classes.

Unfortunately duty calls and I had to put a freeze on my account. I explained my situation and the staff was very understanding. Zack Morris called me as he sat next to the operations manager and confirmed the freeze on my account. Going to miss this gym but can’t wait to go back.

This is a huge beautiful gym and they have a daycare for the kids which is awesome. They have a great selection of classes and a friendly staff. I would recommend this gym to anyone!

Clean and on point if you wanna take classes its perfect just a limited with lifting machine but overall 5 stars.

Only the best! Trainers are more than qualified. I’ve had memberships with other clubs and nothing compares to the care that the UFC team puts in with their members. If you want a challenge, quit bullshittin’, this gyms for you.

Take the DUT class with Bijon. It will kick your ass. Even if you think you are in good shape, after taking his class I am sure you will rethink that. Great motivating environment and everyone is very friendly!

I have had a very bad experience with this gym in dealing with a financial matter. I have had 2 personal contacts, 2 emails and a phone call without any resolution or even answering any of these messages. I have been given the run around and this has been a very bad experience. Any business that you have been contacting over one month, by various means and do not respond except to say that they have been busy is not a business you want to support or deal with. The gym may be good, I don’t know, but I do know if you need to resolve an issue this gym will not do its job. I am having to have the BBB intervene on my behalf. Save yourself this trouble, there are a lot of great gyms who treat you better than this.