UNITS Moving & Portable Storage

This is a great storage unit provider and I wouldn’t consider doing business with anyone else. Prices are fair, clear and no hidden or additional fees, which some other providers charge. Units are clean and in good condition. Tom and Heidi are incredibly responsive and on top of things. The workers who deliver, set up and pick up the units are on time, very capable and hard working. I had a difficult set up and they couldn’t install the larger unit where I wanted it. No problem, they took it away and smaller unit showed up next day.

I have good experience with RHINO moving company, the movers are professional and efficient.

They are good. They get the bins there on time when you want and get them out.
And if you have a problem, they are on the ball to resolve it the best they can. ;)

Another satisfied customer! Local company that treats their customers with respect and honesty. We worked with Heidi on all of our transactions and our delivery/​pick up professional was Rason. No concerns, easy to deal with and did I mention local :-) Very clean storage containers, no broken parts and everything operated as expected!
Absolutely will use this company again. If you like a professional customer service experience with on time delivery and dealing with a company that does exactly what they offer… Then UNITS is for you.

Touring the warehouse of one of KIC Restoration’s favorite vendors. We have never had a single issue, these guys get it. Tom and Heidi are legit. If you need and unit, and you need it now, these are the folks you want to call. The will bring you the unit, the lock, the straps — the whole works! The units are high grade and water tight. The are always spotless and these details are important when operating in the emergency response ecosystem. They understand the pressures from various insurance carriers and they are not cheap, but they are fair. You get what you pay for, you won’t be disappointed.

Best service ever! Cleaned up, very friendly, professional. Took extra time to accomplish a tricky maneuver to get the pods into my back yard. The pods kept everything dry and safe. After they picked up the pods, they swept the area, hosed it down and help me put the lawn furniture back where the pods had been parked. Wow. Thank you.

Amazingly friendly. The only way to move! Highly recommend. Thank you Tom and Heidi this was the easiest most stress free part of our move!

Definitely had a good experience with them. The storage unit was easy to load things into and fit fine in our small but straightforward driveway. They had good customer service and whenever we had questions, they tried to answer or find someone who could answer right on the spot. I believe we had to reschedule with them at least once for our unit to be picked up and they were very flexible. Getting our things returned was just as easy. Definitely recommend units mobile storage.

We needed a pod for about a week to store 4 rooms of our house because we were having the floors re-​finished. I had already called the nationally recognized pod company, and felt that their customer service left something to be desired. Their prices were very expensive, and their availability was all about their convenience.
I called Heidi at UNITS and quickly made arrangements for a pod to be delivered within a few days. Our moving company recommended UNITS Moving & Portable Storage as a local company that provided excellent service. Because of the narrowness of our driveway, Heidi offered a special narrower, taller pod that would work. And indeed it did! It fit perfectly and gave us enough room to squeeze by. It also held all of our furniture.
The price was so reasonable and the drivers very nice. When I spoke to Heidi or Tom during the week, they were always helpful – including changing the pickup date. I would wholeheartedly recommend this local company, and if I am ever in need of a pod or storage, I would definitely use them.

I needed a large unit to hold all of the stuff in my garage for a few weeks while I finished it out and did some upgrades. UNITS Mobile Storage was priced competitively and super easy to work with on delivery + pick up. Every part of the company, from the office staff to the drivers to the trucks + units themselves, was polished, professional, and there to help make the process an easy one for me. Will definitely use in the future if/​when needed.

What can I say; the team at UNIT’S surpasses my every level of service in the toughest industry here in San Diego. This company is serviced based! They have complete follow through on all of our projects. When I call Heidi/​Tom or any of the UNITS Team at the office and have a need that I think is ridiculous their colors certainly shine. Their drivers are courtesy and are safety oriented on my job sites. I look forward to working with this team in the future. Their service provides me with seamless logistical planning with my team in the field… Thank YOU!

So glad I chose this storage company after wasting so much time, frustration, & energy with PODS. Tom was nothing but 100% accessible and helpful before, during, & after our move. You will not believe how incredibly clean & organized the facility warehouse is — amazing! Tom’s assistant, Heidi, was also an extreme pleasure to work with. Everything was scheduled and coordinated smoothly – Heidi & Tom are true professionals. I really enjoyed working with them. Definitely the best part of our moving experience. I have already referred other family members to them to assist with their move. You cannot possibly go wrong with UNITS.

My husband and I needed a mobile storage company. I several of the well known companies but could not find one that would drop off the mobile storage unit and pick it up the same day. We live in a condo community and they did not allow mobile storage overnight stays. Then I found UNITS Mobile Storage. They not only would drop and pick-​up the storage unit for me, the same day, they were amazing to work with. Tom and Heidi were so helpful to accommodate our needs. I did not find that with other companies I spoke to. My husband and I highly recommend UNITS.

Do not input your information on the online form unless you want to get spammed by 15 different moving companies in the span of 5 minutes (both by phone and email). It seems like this was brought up to the company several months ago but it doesn’t seem like anything was done about it. I’m actually somewhat thankful that they do not service the city I will be moving to in a few weeks.
UPDATE: As of 7÷10÷14, I have received 25 phone calls with the majority of them being in the first two hours of filling out the online form and after each phone call, I received 2 – 4 emails. I really hope the company does something to rectify this or at least put a note on their website giving an option to not be spammed.

If you haven’t already read the response to my review from Units, please do. I received a call from Lisa from Units yesterday, and she was very apologetic and concerned about my experience. Apparently, the data mining was not arranged by Units San Diego, but rather by their franchisor. Units San Diego was unaware of what was happening with the online form until I brought it to their attention. Lisa was extremely gracious and wanted to rectify the situation with me, which I very much appreciate. I was unable to use their service at this time, but I can tell that this is a local business that is very concerned about their customers and reputation. I am sure they are getting the data situation handled, and I can recommend them as a business that cares very much about their customers.

UNITS stepped up to provide the best possible customer service, when a competitor was unwilling to help me. I am so grateful that UNITS agreed to deliver to my house in La Mesa, where the driveway is narrow and storage UNIT had to be left on the street. Delivery timing was exactly when expected, expertly parked at the curb by a friendly, courteous worker. In cooperation with 1^st Choice Movers (Whom I highly recommend) the UNIT was picked up less than 24 hours after delivery, as soon as it was fully loaded. I am very impressed by the professionalism and efficiency of both UNITS and 1^st Choice Movers. I highly recommend both, and especially the cooperation between them.
Thanks for a job well done!

UNITS Mobile Storage, specifically Tom and Heidi, provided the exact level of flexibility and customer service we needed as our business expanded. We told them about our specific logistical problem, for which they recommended a 4-​UNIT solution. Of course, because we «knew better», we ignored them and mandated they only send one initially. After all was said and done, we ended up with exactly 4.
Our needs were quirky and went well beyond what I’d imagine a typical customer would require, which Tom and Heidi deftly and expertly handled. When there were problems (as there always are with any project), they were resolved quickly, professionally and completely.
We have since moved into a larger facility with «plenty» of storage, which we have already started to outgrow. When we do, we’ll certainly be giving Tom and Heidi a call.

I was flooded out of my apartment and Units came quickly, kindly, and professionally!
Tom was always ready to answer my call even when he was on the road. Heidi in the office was always friendly and helpful with any concerns I had. They took excellent care of me. When the time came to return my unit they where prompt. Excellent service I highly recommend Units.
Teddie

Five stars are not enough! After a pipe burst in the apartment above my garage, I had to move everything out quickly and soon realized the damage was widespread and I was going to need to put my stuff in storage. Of course this realization came late on a Saturday afternoon when most storage unit places were closed.
Tom saved me! I called and he offered to bring the storage unit to my house himself — first thing Sunday morning before a family event. Wow.
I was impressed by so many things about this operation — I live at the beach on an alley street, so the spot was tight. Tom first helped figure out what size was needed, then he looked on Google Maps to make sure that his truck and the UNIT would actually fit, then set up the delivery. When he showed up — on time — Sunday morning, I was even more impressed. Tom was extremely nice, knowledgeable, and helpful and the UNIT was ideal.
The UNIT itself was great — I didn’t really know what to expect but it was clean and well-​built and very sturdy. I filled it up and then just as planned, it was picked up the next day. The delivery process was identical and went just as smoothly. Tom called and set up the delivery, then kept me posted of the driver’s location and ETA. The UNIT was delivered, all of my belongings were just exactly as I left them, and again the UNIT was efficiently picked up the next morning.
I highly recommend UNITS Moving & Portable Storage!!! Any kind of moving is a hassle and these guys make this part so easy and actually pleasant. Thank you UNITS and Tom!!!

I have used other portable storage services before, but UNITS is the best. From now on, it’s UNITS for me, when it comes storage pods. First, their service is really great. Thank you Heidi, Tom and Lisa for your great service, especially the return part, when I had an unexpected change of schedule and you worked it into your busy schedule. Throughout, I was kept well informed, I felt very comfortable and assured. Second, the pods themselves. They are so much brighter and cheerier than the others I have used. The translucent top is brilliant! My pod came spotless clean (and I made sure to return it that way). Five stars, for sure!