Valero

This gas station is no longer Valero gas station, its a Chevron station. The kid in the front desk has no clue how to give a discount for the car wash and your Vons Points. It took him about 15 minutes to ring me up the car wash and gas. Finally got to the car wash the car wash, is not dispensing the soap property either do not use the car wash… to get ahold of management it’s a pain in the ass.

Great gas station. Family owned. Newly remodeled inside store has a wide variety of snacks.

Went there and tried the car wash, it broke while my car was fully soaked with soap!!! Told the attendant who came out to reset it 15 mins later. Then was told to re enter my code. Tried the code and nothing. Went back in and the attendant said he can’t do anything to help me since the code is valid for 2 weeks. Obviously it’s not if it’s not working now. I asked for a refund and he refused stating he had customers and can’t lock up to help me. Wtf am I??? I paid 8 bucks for a car wash!!! Clerk got irate and opened his own wallet and THREW ten dollars at me. Yes he literally threw the money at me. I proceeded to throw the reciept back at him. Ended up going to the car wash on el Cajon Blvd by pep boys. They do a much better job and are the same price. Never again will I go here! I should have punched the attendant in the face. Dumbass old man with sandals and a mustache.

This Valero is a first class facility with very nice car wash! The store is clean and has a good inventory. Use this facility all the time!

BOYCOTT THIS STATION!!!
Here’s why: I started my car and immediately got a warning light that denoted that there was insufficient air in one or more of my tires. I travelled slowly to a neighboring gas station. That station just happen to be this Valero station. I walk up to the inside counter and ask for a token to operate the air. I am informed that I will have to purchase gas to get the air for free. I expressed to the attendant (Valen) that it is against the law to charge for air. He informs me, stating, «I don’t know why people think that. The law is posted on the side of the air pump.» I stated that, that is OK and informed Valen that I did not need any gas and I left.
After getting air at one of the Valero’ s competitor’s (Chevron in La Mesa) I returned back to my home and I researched the law regarding what Valen had stated. Although Valen was correct, See attachment.
(a) (1) On and after January 1, 2000, every service station in this state shall provide, during operating hours, and make available at no cost to customers who purchase motor vehicle fuel, water, compressed air, and a gauge for measuring air pressure, to the public for use in servicing any passenger vehicle, as defined in Section 465 of the Vehicle Code, or any commercial vehicle, as defined in Section 260 of the Vehicle Code, with an unladen weight of 6,000 pounds or less.
— See more at:
Here is my point: gas stations are a customer service providers. Valero is no exception. Being as such, Valero should not engage in the practice of gouging its neighbors who frequent their place of business. It does not cost a dollar to run a compressor for the time allotted to fill ones tires. But if Valen was following orders from his boss to gouge the public then it is my right to post a blog to tell people to boycott this Valero Station until it adopts the belief to assist its neighbors rather that rip them off. If others follow my recommendation then Valero will most likely change their business practice or go out of business. Either way it will be a good change for the neighborhood.
M. M.

I enjoy going here. Never packed. Always quick. Very friendly. Great car wash. :) affordable. They sell camel wides too.

I get gas at this Valero at least once each week. It’s on the way to my job and I like to come here because it isn’t as crowded as the gas station across the street from my house. I’ve never had any thoughts, positive or negative, about this place. It’s a gas station, it fills it’s purpose. My problem stems from the conversation with the guy behind the counter yesterday morning. I believe he is an owner or at least a member of the family who owns the gas station. I stopped in yesterday because the air in my tire was low. I go inside and ask if he will turn on the air for me. He tells me, I have to pay for air. He says I can only get air if I get gas. I tell him that I get gas here at least once a week, sometimes twice a week. I tell him that I’ve gotten gas here at least 50 times since the last time I used their air. He tells me that the people that own the air machine are going to take it away if he doesn’t charge for air. I ask him… so the previous 50 times I’ve come in and purchased gas from you means nothing? I’ve gotten gas 50+ times but only need air today! And how do the air people know that I didn’t get gas first? He said he would do it for me this time, but only this time. It seems to me that it was either a blatant money ploy (but for a dollar, really?), or he was just being a jerk, either way, they’ve lost a consistent customer.