Wendy’s

I don’t understand the negative reviews. I’ve eaten here 4 times in the last 2 days and my food was exactly what I ordered and service was fast and friendly. Ingredients seem to be of highest quality the only drawback is being at the Pilot Travel plaza (I hate Pilot) I enjoy Wendy’s because I can sub chilli instead of fries or get an oatmeal bar in the morning insread of tators. Good work Wendy’s

Because this Wendy’s is a franchise owned by the Pilot Flying J Corporation, the consistency and quality of their products are not up to the standards you’d find at a Wendy’s corporate resturant.
This observation is also true about the quality of employees they hire also.
As a regular visitor here since it was build, I have noticed recent changes for the better.
This location dose not accept any coupons or specials advertised by the Wendy’s Corperation, and it’s menu my not reflect seasonal specialty items found at a real Wendy’s resturants.
Beware of the biscuits and gravy, it was like a thick paste that reminded me of lumpy spackiling paste. And the biscuits were like crunchy hockey pucks. After bringing this to the attention of the manager, they tried to make it right by just adding water to the gravy and wisking it. Then it was cold and runny.
I actually really dislike this location, and struggled to give it 2 stars.
1 star for location. And 1 for truck parking.

I go here about 3 times a month and am yet to be disappointed. The staff is very friendly and courteous. Food almost never takes longer than a few minutes and fresh almost every time.

I know Wendys is wondering why their sales is lagging. Who ever is in charge might try eating from their locations. I just don’t find their hamburgers being that tasty. The hamburgers certainly aren’t juicy and are rather bland. Fries are decent. It’s always the same when ever I take the time to try Wendys again. The low rating isn’t just for this location. It’s like this every time. A fast food place has to have a decent hamburger.

I got my food in all of 5 Minutes nothing to complain about good food and fast service everything a fast food joint should be.

Convenient but they are owned by pilot so they don’t accept and coupons. LAME!

Not sure how one gives fast food a one star but you have to be realistic. I felt bad for the chubby girl filling the orders. Maybe the other author felt she would be sicken by all the greeeezzzzeeee food and just become a vegan. Either way I pitty da fool who has to work in greeeezzzzeee fast food and don’t expect them to roll the frigin red carpet out everytime I come. My grilled chix sandwhich was everything I expected and the crowd was minimal. Thank you, Wendy!

It has been almost 2 years since I’ve eaten at a Wendy’s. Since one has popped up near my work, I’ve been looking forward to checking it out. Last I remembered, I really enjoyed the burgers at Wendy’s.
This place is pretty busy around 12pm, as with any fast food joint. They had one register going but that was plenty enough to keep their workers super busy. The guy behind the register was cranking customers left and right. The chubby girl filling the orders was completely discombobulated. She walking around like a chicken with its head cut off; completely confused. She was asking me and other customers what we ordered while trying to figure out how to fill each bag/​tray. The food was ready but because of her inability to read the order correctly on the screen or inability to chew bubblegum and walk at the same time, she screwed up everything. I waited 12 minutes for my food.
While we were waiting, we repeatedly saw Ms. Bubblebutt cough into her hands then handle the wrapped food while placing into bags and onto trays. I would have requested my money back if she had actually touched my unwrapped food but lucky for her, she got off with a warning. When she finally gave me my bag I said loudly to her so that others could hear, «I would be VERY WISE of you to go WASH YOUR HANDS after you cough into them when handling food. You could make everyone here sick». I was too hungry to go somewhere else but if I’m sick tomorrow, you better believe that I will be back to complain.
On top of it all, I got back to my job and began eating the food. Fries, the usual after sitting around waiting to get served; cold and mushy. The burger I ordered was a ½ Double Stack Cheese burger. It was okay. Meat, bun, pickles, crisp faded green lettuce, cheese, mayo, ketchup but WTF… NO TOMATO! Ahhh! Now I’m pissed.
I’m seriously having bad luck lately with fast food joints. The only burger chain I would ever recommend in San Diego, would be Carls Jr. Only after today’s bad luck with a crappy fast food handler and no tomato, do I repeatedly cry,
«You Maniacs… Ah, damn yous’! God damn yous’ all to hell!»
– Planet of the Apes (1968)