Bachoura Leon, MD

Both offices (San Dimas and Duarte) host the worst front desk staff in the Valley! My rating is (NEGATIVE 5) for the whole bunch of nincompoops. Don’t be surprised if they sell you out to another Doctor.

Recently moved to area so need to replace the doc who installed ear tubes in my son’s ears about 4 years ago. To this point, limited issues with tubes and occasional infections easily handled with Ofloxin.
So, I make an appointment with Dr. Bachoura’s office. The office process is old school (no electronic anything — fax) with most forms, not applicable to a 7 year old. Doctor was nice enough, but examined my son’s ear in a way that hurt him. Doc also said he’d write a script when needed. Good enough since we hadn’t had problems.
Fast forward 3 weeks later. My son gets hit in the ear at swim practice (blood coming out) and gets an ear inflection. He actually cries when I tell him we have to see this doc again (and he’s not a wimpy kid). Naturally, I call the doc’s office and ask to see doc and get a prescription. I’m told that the doc is out for two weeks and the office can’t fit me in with the covering doctor until 6 days later. AND, they won’t have the covering doc write a prescription unless he can see him. They are basically booked up and I need to go to my primary care doc to handle the problem.
VERY disappointed in my experience here. Not an acceptable way to handle an emergency situation. Wouldn’t recommend for children at all.