dd’s DISCOUNTS

So I was here a couple of days ago on a Thursday afternoon just killing some time with my dad to see what they got. To start things off the store is a big mess. Merchandise & clothes kinda scattered around. Almost like going on a treasure hunt if your looking for something in particular. I’m not saying the entire store is just some parts of the store are messy. This store reminds me of shopping at Ross or Marshall’s without the screaming kids running around. I ended up finding a Michael Jordan gym bag and a money t-​shirt which was pretty cool. My dad bought some casual shoes and a rabbit tv plug in for the computer. The lines are pretty long any day of the week you walk in but it’s worth it because this store is a great bargain if you don’t have a lot of money to spend at other retail stores. It would be nice if people put back the merchandise they were looking at instead of randomly throwing it somewhere. Also I advise the employee’s there to keep the store more organized. Overall good shopping experience.

Purchased a non stick frying pan which turned out to be very sticky so I decided to take it back with my receipt. For some reason the associate had a problem processing the return. A manager comes to the register and tells me that I did not purchase the item in the store. Odd thing to say when I have the receipt. My favorite thing is the manager called me a liar in front of all the customers waiting in line. Very professional. Last time going to this dive. Don’t need to be treated like a criminal.

The place is always dirty and the managers are pretty useless. Lines will be long and they will stand by the security guard just greeting instead of becoming involved in helping with the lines. And if you happen to walk in with shorts the short older fat manager will eye ball you up and down.

Never in my life have I seen lines, or lack of employees, like I have here (other than Black Friday, of course). I’ve been here twice and both times the line has been ridiculous. Today, a Sunday, there is roughly 20 people in line and TWO cashiers (Line literally extends to the back of the store, by children’s shoes, and has curved around going back towards the front). However, there are THREE security guards, as well as TWO additional employees putting «go backs» away. VERY poorly managed and it makes me wonder how many sales they loose out on because of this.

Love this place. Despite the wild children running around it is a great place to find great deals. A little messy but that’s all on the customers.

This place is cheaper than Ross, but good luck finding what you’re looking for. They are very disorganized and rude. Love the prices hate the location.

I love this store just for the fact it is so cheap!!! The store is extremely messy there’s stuff thrown everywhere and things all over the floor. Each time I have went they only have two registers open and the lines are long. No customer service when your shopping through the store at all so if you need help looking for something good luck your on your own. Like I said in the beginning though I love this store and shop here just for the prices I did all my sons school shopping here he got two nice shoes, 9 pants, and 14 shirts for 120 dollars cant beat that!!! So if your balling on a budget shop here and just deal with no customer service and a messy store lol :)

I hate the fact that the cashiers are not done with your transaction when they are calling the next customer in line. While you are swiping your card and punching your pin # you have the other customer right behind you. Can they work with one customer at a time? Then their security guard looks at everyone like we are all shoplifters. I always find good stuff but the staff needs training including their manager

Most horrible place to shop NO public restrooms. Manager is rude, and the cashier is not done with my transaction when she is calling the next customer. Also makes me take my own receipt from the register instead of handing it to me.

Cruising the mean streets of San Fernando yesterday morning and decided to swing by this place to find my short ass grandbaby a step stool so she can reach the sink. Didn’t find that shit, but I did find a steering wheel cover and a t-​shirt.
The store itself was messy as fuck, but that’s cool I enjoyed rummaging through shit, killing time, admiring big hooter’d hoochies milling about in the baby and toy sections, listening to kids cry because either they were tired or bored (Note to the cranky old lady in front of me in line: Do you remember when you were a kid granny? Loading canons and muskets for the Confederate South and what not. Chill out), checking out some chick going commando bending over looking for shit in one of the bottom shelves, etc…
Employees seemed pretty cool and were actually pretty helpful.
Not only that but what red blooded man wouldn’t like a place named after a boob size?

I do love the deals I found here! Went in for work out clothes and found some great items. Other then that not much customer service but other than that it’s worth going to for cheap clothing/​toys/​shoes

They do have a lot of different stuff but they are very disorganized you’ll probably find something you like but good luck in finding the size or color u need I went b4 Christmas n even though they were very disorganized n cluttered they had a good selection of toys but this time I went they were still very disorganized but had a very small selection over all DD’s is a great store with great prices and super cute stuff but this one needs help

I am a avid shopper of dd’s discounts I have visited the dd’s discounts on Crenshaw and Imperial in Inglewood CA, West Rosecrans in Gardena CA, Hawthorne blvd in Hawthorne CA, and the dd’s on Shermanway in Woodland Hills CA, I never experience such bad service until I visited the dd’s in San Fernando CA, on Rinaldi street, my purchased came up to $ 71.12 I paid with a $ 100.00 bill the cashier gave me $ 21.00 back in change which I should have received $ 28.88 in Change I didn’t realize my change was incorrect until I drove away once I reached my destination I called the store spoke with the store manager by the name of Anthony I explained what happened and asked can he check the register to see if it was over by $ 7.00 he told me to call back in 30 minutes which I did he said he checked and the register was neither over or under and there was nothing that he can do for me, I do take full blame for not checking my receipt before leaving the store but as the store manager he could have been a little more compassionate especially in this economy $ 7.00 is hard to come by, store manager Anthony needs training in his customer service skills.

I visited the San Fernando store (#5032) on 12÷21÷14 to do some last minute Christmas shopping. It was difficult to find certain merchandise I was looking for, since many of the merchandise were scattered on the floor, throughout out the store. After finally locating the items I was interested in purchasing, I proceeded to stand and wait in the long lines to check out. I waited over 20 minutes before I finally reached the register. When I was finally called by the cashier (Jacklyn) to approach the register, even though she had not fully completed the transaction with the previous customer. I noticed that this has been the practice at many of the DD’s Discount retail store… to call the next customer even before fully completing the transaction with the previous customer. I don’t particularly find this procedure to be appropriate, nor do I feel that it allows their Sales team to provide the attention and great customer service the customer deserves.
When the cashier finally finished the transaction with the previous customer, she began scanning my items, without even acknowledging me with a greeting. During my translation, Jacklyn began to have difficulty scanning my last item (3pk Terry Bib). Although the said item was clearly priced with a SKU tag and price ($ 3.99), she could not get the machine to read the barcode. She proceeded to manually look up the item, and selected a bib that was priced at $ 4.99. I immediately informed her that the item price she just imputed did not match what my item was priced at. She responded to me in a condescending voice, that she knew that she imputed the wrong price and that she was in the process of deleting it. She repeated the same step, and again entered the exact same incorrect price of $ 4.99. Before I even said anything, she immediately stated in the same condescending tone, that she is deleting it. She then proceeded to instruct me, the customer, to «…go get me another one, so I can scan it!» I didn’t realize that it was my job and responsibility as a customer, to fetch merchandise for her. I informed her that there was no other similar merchandise, and that if there was I would have purchased an additional 4 more bib-​packs. Jacklyn, then proceeded to state that she was not able to scan the barcode, and that if I wanted the item, she would have to charge me the previous price ($ 4.99) she was able to locate on the computer. I informed her that this was unacceptable, and that if she did not know how to manually override the system, to indicate the correct price, to contact the Manager on duty. She ignored my request to contact the manager on duty, and proceeded to scan the said items several times, until she was finally successful. As I proceeded to make my payment for the merchandise I was purchasing, I informed Jacklyn that I did not appreciate the customer service I received from her and that she needed to strive to improve her attitude and demeanor to better serve other patrons. Jacklyn responded, to me in the same condescending tone, by stating the following: «You think so? Oh well! Next!» She called the next customer over as I was in the process of signing my receipt on the credit card machine and stated for me to grab my receipt when it comes out of the machine.
The whole check out transaction took over 8 minutes to complete because she refused to ask for help. Not only did I have to wait over 20 minutes in line to checkout, she added an additional and unnecessary 8 minutes of wait time, causing frustration and disappointment not only to me, but to the other customers waiting in line to check out. I am so disappointed that this is the type of Sales Representative their company employs… someone who does not value providing great customer service to your customers.

They have a good selection of everything. You can find great thing here from clothes, shoes, baby items, household items, everything for a great price. Better items and prices than Ross. They only thing is that it’s so messy unorganized and really crowded with a little bit of opened cash registers.

It can get very crowded, so finding the right time is important. I usually go during regular work hours and its pretty empty. The stuff is very inexpensive. Sometimes you find a lot of good stuff and sometimes you find nothing. It’s a great place for purses, undies, basic tops, maxi skirts, and shorts. They also have a ton of good baby clothes, accessories, and supplies for cheap. The two stores next door to it is also worth a visit.

Super clean and pretty big. Better than Ross IMO. They’re organized, has nice staff, and fast checkout. They also have a good selection in each category. Big parking structure is also a plus.

This is my go-​to place to get clothes, shoes, purses, and even home products. I go almost every weekend (I’m obsessed) and almost always walk out with something. Everything is so CHEAP, you can find clothes that are out in dept. stores for half the price. Downside: too many people and their kids running around screaming, but I love my finds here so I can put up with the kids!

I always find something I like and can use. It can be messy but if you go during the week, it’s faster to look through the racks and to check-​out.
Most shirts are 3.99−9.99, work pants are 5.99−9.99, dresses are 9.99−15.99…you get it. It’s inexpensive.
Becareful though… some things do have minor imperfections. I’ve taken out my sewing kit to patch up some holy shirts but 2 out of a 30 ain’t bad.

Awesome store for great deals! Minus the 10,0 people in line and the mess! If you have sometime just go in and your going to have a blast and pick up some great affordable stuff. Yes, being the sister store of Ross they have very similar items but, seems this place is just a tad bit cheaper. The lines are horrid but, just take your cell phone and do some birthday calls or something. :)
Plenty of other stores in the same shopping center it almost becomes a day worth wild!