25th Street Dry Cleaners

They worked an absolute miracle with one of my skirts. The lining was ripping on the inside and I told him to do what he could. I don’t know if he replaced it or what, but it looks new and doesn’t fit any different.
Absolutely recommend ¹⁰⁄₁₀

Fine dry cleaning.

I love this place! The owner, who is incredibly friendly, does great work. I got an amazing deal on a $ 600 dress through Rent the Runway. I only paid $ 60, so I was completely comfortable with spending some money for alterations. The dress has an open back and is absolutely beautiful-​when it lays flat! Because I have a short torso (compared to models!), I needed to have the back of the dress altered to remove excess material. The owner did an great job and for only $ 20! My husband and I also bring our dry cleaning here and that is always done to our satisfaction. In short, this place is a great neighborhood business that I am happy to support!

Had a skirt completely ruined here and my partner’s pants altered in ways he did not ask for.
I have a background in fashion design and know my way around a sewing machine. I don’t have time to alter my own clothing and decided to drop them off here, due to the overall positive reviews.
The person who altered the clothes clearly has no idea how to work a sewing machine. The tension was off, causing the fabric to pucker. This same problem was evident on my skirt and my partner’s pants to a lesser degree.
When my partner asked for a refund, he was told he would have to come back some other day and speak with the owner. They obviously ruined our clothing — especially my skirt! — and I would absolutely recommend not going there. The fact that they did not offer a refund for the ruined clothing makes me concerned about their drycleaning abilities.
They did offer to attempt to fix my skirt, as it was obviously tailored poorly, but I do not trust them anywhere near my clothing.
I’ve attached pictures to illustrate my point. I do not have any odd growths on my leg and was standing completely straight. My partner’s pants are puckered both along the «invisible» hem and along a portion of now-​damaged fabric.

Tim doesn’t have much control over their cleaning back end. That makes them fine for easy stuff, but after two passes they weren’t able to return a linen suit or a pleated shirt in a wearable condition.

I have been going to 25^th Street Dry Cleaners for about 5 years now. Almost all my clothing needs to be professionally cleaned and Tim is a delightful regular in my life. The place is flawless and if I ever have any issue they remedy it ASAP in a friendly manner. Thumbs up!

When you move to a new place to have to go through the hassles of finding a new doctor… a new coffee shop… a new nail salon… you get the point. I was so lucky to quickly find the best dry cleaners ever! Not only do they do a fantastic job — they are fantastic people.
My roommate found this place mostly due to proximity. We didn’t really know what to except the first time around. She had a blouse done that had an impossible stain on it. They sent it back THREE times to be washed and couldn’t get it out. But you can BARELY tell it is even there. When she brought it in originally, she didn’t even know there was a stain. They had such attention to detail that they noticed it and did everything to get it out. And in the end they didn’t even charge her for the shirt!
Every single time I go in I leave with a smile on my face. Tim is so friendly and always wanting to know how you are. That type of customer service is hard to leave. I was in a hurry recently and went to another dry cleaners and regretted it so much after! I’m never leaving this place again :)

How can I put this succinctly? Tim Chan is THE MAN.
I know how to iron clothes. It’s a time sink though, and I don’t enjoy the process. So I come here, and I talk to Tim, and he provides impeccable service. I drop off maybe ten shirts at a time, and he usually turns them around in three business days.
They cost (if I recall correctly) $ 1.85 each for wash and press with no starch. This isn’t free, but it beats the hell out of doing it myself. Money well spent, and the service is fantastic: Tim remembers you, asks about your life, and always has a big smile on. It’s a pleasure to patronize his shop.
Obviously 25^th Street also does dry cleaning — on the rare occasion I’m in a suit, it comes back in really nice shape. They’ve also patched holes in a few garments for me — it’s not fancy, but I don’t own a sewing machine and it gets the job done.
As long as I live in the Mission I will be a loyal customer. This place is great!

This place is great! The owner is super nice, he always remembers me and asked me how I’m doing, and he’s very honest about what he can and can’t do with particular stains and fabrics. So far he’s managed to clean everything, it’s cheap, cheerful, and just all around a great find. Thanks Unilocal

I’ve tried many dry cleaners over the years and they don’t get any better than this. The owner is super friendly and always remembers the details of your order and your name as you come in the door.
If your cleaning isn’t perfect they will make it right without any fuss.

absolutely one of the nicest dry cleaners I have ever been to.
customer service is great. cleaning and alterations have all been top notch.
will return many times again.

Horrible experience.
I went there for the first time and I left a (handmade) man suit and a woman blazer. When I went to pick them up, the blazer was clearly not cleaned nor ironed, the jacket of the suit was MISSING and there was an extra blouse that wasn’t mine.
The guy started looking for the jacket and wasn’t able to find it. After the weekend (when I was supposed to use that stuff) he called me saying that he found the jacket (he gave it to someone else) and that he sent back the blazer to clean it.
When I picked them up, the blazer was still not cleaned but kind of ironed. After he asked me to pay the full amount I looked at him as saying «Are you honestly making me paying?» so he gave me a discount of $ 5. For a non-​cleaned blazer and after he almost lost half of a custom made suit. Luckily I realized that it was missing before leaving the store.
I ABSOLUTELY won’t go there again, and I recommend not to.

The owner is great and always very helpful with tips on cleaning. Convenient, friendly and reasonably priced.

These guys are great. They will even pick up and deliver laundry. So many times they have been able to get stains out when I thought the clothes were ruined. Not to mention they are some of the nicest people I know. I try to support family businesses and this is definitely one. My wife and I use this cleaner exclusively despite living in the outer sunset. Did I mention they pick up and deliver?

These guys are great. I’ve used them for some dry cleaning but mostly for alterations. I’ve had them work on jeans, several pairs of dress pants, and a couple of jackets.
The service is top notch here. They are super friendly and if you talk to them a bit they quickly remember who you are. If you are requesting alterations they are very good about working with you and communicating what is possible and what the risks/​impacts might be. If your garment is not perfect they encourage you to bring it back until it’s just right.
I’ve seen this level of service extended to other customers too. One time another customer came in to pick something up and I could tell that it had been a followup or special request. He was thrilled with whatever work they had done and when he asked «How much?» they would not take his money. He finally just put the money on the table, said «This is why I come to you guys — you always treat me right!» and ran out the door.

I tried this drycleaners for the first time and dropped off 3 coats on Thursday. I picked them up the following Tuesday and paid $ 27 cash. I took a look at them once I got home, and saw that all of the original stains were still there. Even the fuzzies stuck to the outside of the coats were still there. It looks like they were never cleaned, just wrapped in a plastic bag and hung up. I will not be going back to this cleaner.

As a 20 year Mission resident, I’ve been going to 25^th Street Dry Cleaners for 2 decades. As an MD I’ve had literally 1,000’s of dress shirts and white coats cleaned.
Not even one time have they lost an item. All my shirts impeccably pressed, lightly starched and spotless, each and every time. So Julia H’s comments are baffling to me.
My wife has brought countless items in for complex alterations and the few times she’s been unhappy with the sewing alignment or lining, Tim has gone out of his way to have it fixed promptly at no extra charge.
Tim and 25^th Street Dry Cleaners are the amongst the very best parts of this neighborhood in my opinion. We trust him without reservation with our finest, most expensive garments.

I strongly recommend not going to 25^th Street Dry Cleaners. I went here after moving to the neighborhood recently and they lost a $ 350 blouse that I dropped off in my first batch of clothes. When I went back to tell them that the blouse was missing, they a) don’t know where it is and b) said it was my fault. No reimbursement, no nothing. If you want to keep your wardrobe in tact, don’t go here.

A throw-​back to yesteryear when small cleaners were run by families whom love their business and their customers. Tim, the owner provides excellent work at an honest price and has vast knowledge of his craft. Truly a real «neighborhood» cleaners that you can always depend on…

I’ve visited 25^th St a few times, typically for alterations. I’ve always been greeted in a friendly way, and I get my clothes back when promised. They have a small changing area where you can try on your clothes, and the prices are reasonable.
Today, I dropped by to have a few buttons replaced on some shirts. Shortly after, I returned to pick up the shirts, and was pleasantly surprised to be told not to worry about paying them. It really brightened my day.