Adriyl Construction & Development

Super unprofessional and shady contractors who have no sense of liability, and a staff that does not help with remedying customer dissatisfaction. I would recommend shopping around to avoid all the drama and frustration. You can tell how poor the service is from all the other reviews. I only chose Adriyl because they had a partnership with my condo building when I bought my place and wanted some upgrades.
I ended up with downgrades.
I had my blinds installed twice because the first time, they were scratched up. The second set I received also had some light scratches, but the contractor said he’d come back to replace them. As he installed the blinds, he caused some things to crash to my floor, leaving really ugly HOLES in my newly paved hardwood floors! Of course, he said he’d patch those up when he comes back with the third set of blinds… but that was the last I heard from him. From then on, he went MIA, clearly avoiding my calls. The sales rep was no help, since she said she could remind the contractor to get in touch with me. but again, no apology or proactive customer service. Soon enough, she too became MIA.

The condo I purchased connected me with Adriyl to arrange for my customizations. Their prices were high, but that wasn’t really a surprise to me or necessarily an issue, because I knew upfront that they would be. The thing that bothered me the most was their lack of customer service and follow-​up. In the end, I chose not to make any changes to the basic condo package, because they were so unpleasant to deal with. My plan is to take ownership of the condo and then have the customizations done at a later date with another company.
I find it bothersome that Adriyl spends so much of their resources threatening legal action with those who post on Unilocal rather than addressing their customer services issues. Who wants to work with a company that has that as a business practice?

I just had the do work for me everything went well and I thought they were very profesional.

We had a very positive experience with Adriyl’s field staff. For our new place in SF, we did not work with Adriyl design/​sales, but its field staff took care of the few minor cosmetic issues we had. The staff leader was friendly and responsive, and the team was professional and skilled. They also returned and helped us touch up some dings and scratches caused by careless movers.

I went to Adriyl because they were the interior design contractor assigned to my condo development. As I was a first-​time home buyer, I was entirely new to this process. Although things started a bit rocky, Adriyl eventually came through and more, and they’ve certainly earned their four stars on this review. It looks like a lot of folks have detailed things that went wrong, so I wanted to try to showcase some of the stuff Adriyl got right for me.
First, when I purchased my closet system, they worked with me to completely maximize the space, even adding extra shelving and rails to a corner without any additional costs on my part. I really apppreciated that. Since we just have one bedroom closet, space is a premium and every extra bit helps.
Second, they worked hard to get my blinds ordered and installed on time, which was a huge effort and much-​needed. As we have floor-​to-​cileing windows facing a busy street, I really appreciated their work to get these up on time.
Third, when we had issues with our floor installation, they were responsive and fixed every one — sometimes coming in a few times to make sure things were just right.
Finally, they helped us maximize kitchen space by working with us to find the exact right cabinet and installing it seamlessly. Although it took some time to find the right fit, they were responsive and helpful throughout the process and made the installation a breeze.
We closed escrow in a flurry with many other home buyers in our building, and I think this led to some of our initial issues. But Adriyl was patient, kind and responsive throughout the process, and we eventually got everything right.
After going through this process and talking with neighbors, I realize that new construction is always a bit challenging and nothing ever goes entirely according to plan. But it is so important to have a contractor willing to help you get to the final, finished product and Adriyl certainly worked with me and our developer to do so. I would recommend them for work, particularly Phil and his field team who responded to my every email within the day and scheduled work within the week it was requested.

I cringe at having to even give one star. I won’t dive into the details because I am so sick of venting. So I’ll keep it short and sweet.
Do you like quality workmanship? If so, don’t use Adriyl.
Do you like getting a job done in one go without issues after issues? If so, don’t use Adriyl.
Do you like to spend wisely? If so, don’t use Adriyl.
Do you like having peace of mind? If so, don’t use Adriyl.
I’ve experienced nothing but headaches, frustration, helplessness, and anger. I don’t want anyone to go through the same.
If you purchased at The Infinity, don’t even think it would save you time and trouble by going through Adriyl for the convenience. I cannot believe we paid way more for nothing BUT inconvenience. The Infinity made a really dumb decision in partnering with Adriyl. The aesthetics of The Infinity is like water and Adriyl is the hot oil — they completely don’t mix.

Everything they had to offer was poor in selection, and prices were 2−3x what I was quoted by independent contractors and ultimately paid. While I thought my developer was doing me a favor with the convenience of having adriyl in their sales office, i realized too late that they had effectively created a monopoly and probably got a cut of everything.
After signing a quote under false time pressure, and then independently verifying that their prices were simply outrageous, i had the privilege of paying them $ 750 to walk a way when they incurred NO cost on my behalf. thanks a ton for nothing! dont spend all the 750 in one place. what goes around, comes around…

They were HORRIBLE.
I can’t even begin to explain all the horrible things that happened with them.
1) My hardwood was installed with so many gaps and uneven spots, I can feel my socks getting caught on the uneven planks when I walked. When I demanded that they fix it, they just stuck putty in between the gaps
2) They informed me that they didn’t have the rug I chose 2 weeks before I closed escrow (even though I picked it out 2 months prior).
3) With the revisions to my contract, I got a version where they slipped in an extra $ 400 dollars. I was SO pissed, called out the sales rep on it and she said it was an accident — how do you «accidently» add $ 400 dollars and «accidently» NOT notice that the invoice amount was not the same as the orginal invoice.
4) they installed my rug with the corners all ragedy — it doesn’t take the brightest crayon in the box to know that rug should be tucked UNDER along the corners and walls.
5) I picked out 4 different curtain samples and they came back with each one saying they don’t carry it anymore. in the end, I ended up with one I never even saw in person
the reason why people go with the developer is for the convenience of moving into your place with everything done already. However with Adriyl there is nothing convenient about having to go back into their office over and over to pick something different because they didn’t tell you that half of what they have in the showroom is discontinued. You also spend endless hours tracking them down cause the F*ed up on almost anything you can think of.
Unilocal should develop a negative star rating JUST for Adriyl.
I will however, state that the field people have been easier to deal with and are actually responsive — this redeems them to a 1 star rating since they started out with negative 5 in my book!

(If I could give them zero stars I would).
They are absolutely the worst. I had the misfortune of working with them in a new construction building. They were overpriced, but I went with them because I thought would make things easier.
Hah! There were a couple of items they couldn’t even install because they didn’t know enough about the building to be able to do it. Some of the items weren’t even installed correctly. They NEVER return phone calls. The staff turnover is really high, so every time you talk to them you have to deal with a new person.
Stay far, far away from them. They suck, big time.

I had an overall negative experience with Adriyl. We in a new construction and Adriyl was contracted to do the upgrades for the units. I think the quality of their products is all good, but the prices are all marked up very highly because they know you want to move in to your new place with all the finishes in place. Ultimately, there were little things wrong with many of the upgrades we ordered, but all things that are easy to fix. It is just frustrating when you pay 150% for everything and there are still things wrong. If I were to buy in a new construction again, I would take care of the upgrades myself. Also, I am being careful with my words so that they don’t threaten to sue me like David O. I think that statement says the most.

I’ve got mixed feelings about Adriyl. We just bought a townhome in Vallejo and Adriyl are responsible for the options, appliances, and overall design of the place since they were the primary contractors. Although the staff is very friendly and concerned, the field contractors aren’t always knowledgeable enough. We’ve had several issues with plumbing which, thankfully, they eventually corrected. Whoever did the painting completely forgot to use primer, so we have had some issues with paint chipping off. Nothing major, but there’s definitely been some frustration. They have lately been more receptive to our problems though, so there is some improvement. Overall, I’d say they’re friendly, but their staff is not the most knowledgeable and efficient.
UPDATE ⁰⁵⁄₂₀₀₆: Adryil contacted me directly and threatened to take me to court with a LIBEL SUIT so I have tamed down my review. BE WARY… If they are not pleased with your feedback, they will try to have you bury it.

We recently bought a place in SF and Adriyl were the contractors responsbile for options/​updrades for our units before the close of escrow. We had hardwood floors and appliances installed by them. We decided to go with outside vendors for blinds and low voltage lighting because we felt they were 50% more expensive. All in all they were very thorough with their work… a little pricey though.