All-Pro Bail Bonds San Francisco

Jesse Marquez is the man you want to go see, after dealing with the Oakland office over the phone it was a headache! I didn’t want to drive to Oakland, so I visited this office to sign paperwork and came back later to have my bf sign his part once he was bailed out! Jesse was very understanding and helped me through a difficult situation he totally went above and beyond and totally made things right. Ask for Jesse if you want to be taken care of, he is an example of great customer relations. Things like this can be very stressful and I like how he took charge and respected my emotions.

I was referred to Jesse through an attorney. A close family member was in jail and we desperately needed him out. I spoke to a couple bail bondsman and Jesse was the only one who came through for us; he’s super professional, answers your calls immediately, even if it’s late at night and talks you through the whole process in an honest and compassionate manner.
Additionally, Jesse sat by our side and supported us in court. Immediately following the court proceedings, he waited around for the court minutes, rather than going back to his office, to ensure a speedy release. As my family member returned to his cell awaiting his release, the sheriff stated that Jesse’s a good bail bondsman and that he’s seen him work really hard for people. That said, I would refer anyone I know in this situation Jesse.

I was in a pinch. Not of the bail bond type but I randomly needed a charge for my dead iPhone and he lent me a charger. Amazing kindness on a rough day (my car window for smashed in for now reason — they didn’t take anything). Jesse was great. At the very least, he’s a nice guy.

When my son was arrested, I was referred to All Pro by a friend of mine. I have never had to bail anyone out of jail before and I was so afraid for my son. Jesse from All Pro was wonderful! I was so upset when I first contacted him. He immediately calmed me down and told me he would take care of everything! I gave him the information he needed, and he had my son out within a few hours! The process went smoothly, and I highly recommend this bail bonds office!

These guys don’t return your money when your bond is denied. It’s been 4 days and I still don’t have my money… something about not having the key to the safe.

Polite until they got my money. Failed to advise me they charged my CC as a cash advance. I got stuck paying additional fees with my credit card company totaling over 100 dollars. I would have paid in cash rather than CC if they communicated that to me in advance. Two days later they saw they charged me wrong… so they charged me an additional 16 dollars… which caused more fees with my CC. Bail bondsman failed to return my calls. Manager Bob failed to return my calls. I was laughed at regarding some of the questions I asked. Lastly, the judge in AZ informed my brother that his case was never filed and ordered his bail be refunded. Manager Bob first gave me this ridiculous story about how my brothers bail was paid and explained the process… he said it was impossible to give me a refund dispite the court order. He also blamed their insurance company making it appear they were the ones that wouldnt help me. SO I called their insurace company. After speaking with the insurance company directly, and having them call manager Bob. They advised me that Bob told them that he was not OBLIGATED to refund me. So, he COULD refund me… but won’t because he wants my 1300 dollars. I dont appreciate being lied to. All Pro Bail bonds is far from being a pro. The only thing they are pros about is taking your money. If you’re going to bail someone out… do it yourself. You dont need them to help you.

To make a long story short, my son had a run in with a transient on Haight Street and was charged with assault and battery because he knocked him out as a result of self defense. I called a couple of Bail Bonds and decided this was the place to go through. Bibi Senel was the most courteous person I’ve come across in a long time. She started the process over the phone, we drove down there and the papers were ready to be signed when we arrived. Bibi walked everything across the street and my son was out within 3 hours.
The manager Bob asked that we arrive ½ hour before the arraignment and he would accompany us to see who the judge & DA assigned to the case. We arrived an hour early and he told us to go get coffee and he would run across the street to see. By the time we came back with the coffee, he told us the case was dismissed and we didn’t even have to go to court.
Though it seems unfair that we had to pay 10% and not get a refund because the case was dismissed, the customer service was worth it.