Amazing Cleaners #2

Very unhappy with these guys, time and time again. Unfortunately they are close to my apt so I have continued to go there. My last experience, they charged me an extra $ 4 because there is a $ 20 minimum and my order was $ 16. When I asked about why, they said it was «the credit card company’s rule.» Really?
here I come…

DO NOT TAKE YOUR CLOTHES HERE !!! I took one shirt here, ONE ! All I needed was a simple spot removal. I came in to pick my shirt up and the owner (acting like a simple employee so he is not to blame) told me it had been lost. I had to argue with him and make him find it as he kept telling me these things happen. So I came back later after it was found and not only was the spot still there but there was blue in on the back of it which was not there before.
To top it off he tried to charge me MORE $ than I was quoted when I dropped it off. I cant say enough bad things about this place.

They ripped my boyfriend’s pants in two places to the point they are completely ruined and when we brought them in when we noticed (about 3 days later) they just claimed it wasn’t from them. They also wrote in pen on his shirt — some crazy kind of labeling method they must use, that they don’t remove. DO NOT GO TO THESE GUYS.

I’ve used this place for 13 years. I haven’t found a better place in the neighborhood. It’s not perfect. From experience, they do a better job with wash n fold than dry cleaning.
I am surprised by how awful and hateful these reviews are. I thought the one that made fun of the owner’s Chinese accent was especially depressing. I Just hope you can all pick up the pieces of your broken lives and go on. I doubt it, but that’s why Unilocal exists.

I told them it was very important my clothes would be ready in time since I was leaving the city — I even had a two day margin. As I came to pick them up they had everything except for 2 items that weren’t ready yet. They asked me to come back tomorrow and then the day after again — still no sight of my clothes.

These people are the biggest bunch of fucking morons in San Francisco. There are multiple pen marks all over the two articles we brought there. And although my boyfriend is a moron for not checking Unilocal prior to brining our things there, who the hell writes on clothing?
I don’t write many Unilocal reviews but these people are insane douche bags!!!

I have been coming to this place because it is the nearest one to my house. However this does not mean that I have always been satisfied with their work. And because of this reason, I am actively looking for a new dry cleaning place. The few times that I have been here, I have been disappointed. They have left stains or water marks on my husband ties, or stains that I asked to be removed have remained. I think this relationship is not working out anymore. Time for me to go somewhere else.

Amazing Cleaners. Amazing? Really? Please be honest with yourself. This was my neighborhood cleaners, but I am never going there again. I went on April 1, 2013 and boy did I think that they were playing an April Fool’s joke with me. I had taken my North Face jacket to be dry cleaned, to fix the tear on my jacket, and to replace my zipper. I showed up and I inspected the zipper. Good thing I did! The zipper was not fixed. They said, «You can use a safety pin and put it through the hole so it can act as a zipper.» Umm… yeah that’s what I told them I had done in the meantime while my zipper was broken. I explained to them that the safety pin only lasts so long before it breaks or pokes me. «I will just take it somewhere else,» I said. The guy said my total was $ 15. I handed my credit card to him and he said the minimum was $ 20. Really? Your minimum is $ 20. Stop being so cheap. I did not have cash so I said I would have to come back. Then he said, «Oh no, I mean it is $ 25. $ 15 for the dry-​cleaning and $ 10 to show the rip.» How awfully convenient right? I had never checked the Unilocal reviews before going to this place since this place is so close to me. Shame on me. Fool me once, shame on you. Fool me twice, shame on me. I am never going back there again. Also, they hours are super inconvenient even despite the fact that they are located 2 blocks away from me. Their hours are M-​F 8am-6:30pm and Saturday 9am-​6pm. It is so difficult to go during the week because I have to leave for work no later than 8pm and many times much earlier. By the time I get back home they are closed. They should either be open early or closed late or both. If they were open 7am-​7pm that would be ideal. The only time I can really take my dry cleaning into this place is on Saturday and I have to wait a whole week to get my items because of their inconvenient hours.

Had been going to Amazing Cleaners for a while… Service is inconsistent. Some of my shirts would be wrinkled and I would re-​press them myself and finally got tired of it and said something… I was told they would re-​press the wrinkled shirts «as a favor for that one time» and that if I wanted «wrinkle free» it would be an additional $ 3.00 per shirt. That is OUTRAGEOUS. I refuse to pay $ 8.00 per shirt for dry-​cleaning just to get a wrinkle free shirt. ($ 5.00 per shirt is bad enough — $ 8.00 is ridiculous)

If you feel like paying $ 5 to have a shirt poorly dry-​cleaned, this is the place to go. I dropped two shirts off for dry cleaning because this place is close to my apartment, and mistakenly didn’t check the prices (which are not discreetly displayed in the store). My shirts were not thoroughly cleaned w/​some stains around the neck still remaining. In short, overpriced and poor work.
Also FYI: $ 20 minimum on credit cards, which seems fair, but I thought I should mention in case you still choose to go there after reading this review.

this is my local cleaners… even though there are like 5 within 2 blocks of me, i prefer this one. They have been very consistent, the prices are competitive and plain and simply, they are nice. They know my name, always greet me and actually SMILE when i come in.
note that you cannot use a credit card unless the bill is $ 20 or more. Which is typically okay for me since i wait until i have no clean dress shirts to bring them in… but just FYI. The service is worth it.

I am surprised to read all the negative reviews. While their prices may be a little steep, I have found the dry cleaning to be satisfactory. Kelly is an excellent seamstress and has salvaged pieces for me that I had previously been told could not be fixed by other seamstresses. I highly recommend her for any tailoring, etc.

Seriously, you guys get pen all over my new t-​shirt and brand new panties and take zero accountability, offering me 10% off. Awesome. I am going elsewhere.
I have two items with pockets: aprons and chef coats. It is not so difficult to make sure those items are clear of ink filled devices. Upon my complaint, I was told: well, you’re not the first.
I thought by going to a local place and supporting a husband/​wife team, I would get more personalized service but I guess I was wrong.
What a huge disappointment.

Despite some of the bad reviews, I went to Amazing Cleaners. It’s close to my house, and I’m lazy. You know how that works.
No dry cleaning for me. Just needed 3 dress shirts laundered. It’s a pretty hard thing to mess up. I picked the 3 shirts up 48 hrs later. I was initially impressed with the speed and price.
Shirt 1: Fine. Cleaned, nothing wrong.
Shirt 2: One of the front buttons broken in half.
Shirt 3: All 4 sleeve buttons look like they were chewed on by a dog. They’re still there, and they still work… but it just sucks. It’s a shirt I’ve worn maybe 5 times.
I took the two damaged shirts back, the woman kind of looked at them and gave me a blank stare. Absolutely no apology. She said, «these buttons are too heavy. Heavier than normal. The machine breaks them.» Well… that’s one explanation I guess.
I suggested maybe they should tell customers that, before just ruining their clothes. She didn’t respond at all.
After my asking (she didn’t offer), she took the shirts back and put new buttons on, free of charge, so I’m okay giving her 1 star. If not for that I’d be bitching about not being able to give zero stars. But I still never got an apology.
And just like that, I’ll never go back.

I am shocked to hear all the bad reviews! I have been going here for a couple years. They are so sweet and remember my name and clothes! My clothes always look great! They even hunted down a belt that went missing. Only down side is they are a bit expensive, but if you love your clothes they are worth it.

Scary reviews here that confirm things I heard before Unilocal ever existed. I’ve heeded the warnings and never done dry cleaning there. Since they’re conveniently located, though, I use them for hemming pants only. If you’re looking to take your pants up a bit, they’re fine for that in my experience.

When we have to switch to another cleaner for our fluff & fold while these folks are on their annual vacation it makes me appreciate the little details they take the time on that much more.
Amazing Cleaners #2 simply make laundry less of a pain in the butt, not only by washing things for us, but also by making it easy to put away the clean clothes. Socks are matched & ready to put in the drawer. Clothes are grouped by kind (e.g. undershirts or underwear in a stack that can just be lifted from the bundle and set in the drawer). It really makes a difference.
And black clothes don’t come back with white fuzz from towels all over them.
Nothing fancy perhaps, but reliable and that’s a lovely thing.

I must reflect the sentiments of many regarding this establishment. The husband and wife are lovely people, very nice and friendly. But do not ever take them anything that you love — they have ruined many a button on my favorite shirts and have stained my shirts as well. Then, when you confront them and show them the problem, they use the old reverse psychology trick on you and make it seem that it’s your fault — that you weren’t clear in your instructions to them. I have repeatedly told them «hand dry clean, by hand please, not with press machine» only to come and find all of my buttons smashed and the wicked details on the shirts pressed into oblivion by some evil machine and a hand that does not care. If you live in Hayes Valley, find another cleaners.

The people who own this place are cheap ass bitches! My bill came to $ 19.88 and when I tried to pay with my credit card, they said «$ 20.00 minimum». I asked them to just add .12 (12 cents!) and charge my card. They refused and made me go across the street and pay $ 4.00 at an ATM to get cash to pay.
I asked them why they were so cheap and willing to lose a customer of more than 4 years for .12cents. The woman just said, «many other cleaner in town».
DO NOT USE THESE GUYS! Plus the male employee (or as they say — emproyee) smokes in the store!!!

I’ve just started using Amazing Cleaners for wash’n’fold. My experience has been very good! Not amazing, but it is tough for a dry cleaning place to be amazing (at least on a consistent basis).
99 cents a pound. Seems to be the market rate in Hayes Valley.
What is not amazing is that they will be closed for the next three weeks (through mid-​August) because the whole family is vacationing in Hong Kong. Maybe amazing for them but kind of blows for me.
Now I have to do one of the following:
a. Find another wash’n’fold place for the next three weeks
b. Man up and do my own laundry at a laundromat
c. Mooch off of nearby friends with washers/​dryers
I will most likely go with a. I HATE matching socks and folding shirts (the Japanese have of course improved shirt folding technology though with this wicked maneuver:
).
I hate it.