Apartments at 2000 Broadway

I stayed in a furnished studio here last summer, and I figured I’d write a review to help out others who may be considering this building.
First of all, the views from my apartment were stunning. I rented blind from the East Coast, and I was amazed upon walking in my apartment to see the Golden Gate Bridge from a distance. So get an apartment facing in that general direction if you can.
I picked this complex because it’s a great price (but by no means cheap) for the neighborhood, Pacific Heights, which is known to be one of, if not the most, upscale places in San Francisco. This building, though, is by no means upscale, which explains the price. The lobby is nice enough, but the hallways and appliances are very dated-​looking. The building itself is a bit of an eyesore compared to the other surrounding ones, but you don’t deal with that when you’re inside.
Maintenance responded quickly to any problems I had. The leasing office, though, was often closed, and it was hard to find someone to talk to during normal hours because they’d be «walking around the premises» or whatever excuse was posted on the door.
The laundry room was good enough. It’s powered by a card system that you refill in the mailroom using a credit card. If you return the card at the end of your lease, you get the deposit back for it. Simple.
Here’s a major complaint, though — I’m a big online shopper, and two of my packages in three months were stolen. Luckily, Amazon has a great policy where they’ll just ship something out again if you can’t find it, but that policy doesn’t extend to all retailers (or even your friends and family who might be sending you something valuable).
The problem is that the leasing office doesn’t sign for packages, so carriers just leave packages outside the complex (!) or in the mail room where anyone can take them. If you can, ship to a workplace or PO Box.
Public transportation options aren’t great in Pacific Heights. To get to work in SoMa, I had to walk a decent number of blocks to the border of Nob Hill just to catch a bus. So keep that in mind if you have a daily commute.
There are nice shops if you go down a couple of blocks to Union Street, but the walk back up the hills to Broadway isn’t ideal.
I didn’t use the gym or the pool (I know, shame on me), so I can’t speak to those amenities.
I was overall satisfied with my experience here. If I lived in San Francisco again, I’d probably want to be in a more central part of the city, but safety was my highest priority in living here. Other than the property crime of packages being stolen, I never felt unsafe in this building/​area, which is nice for this city.

I rented a parking space here for two years. The spaces are secure and the rent comes out directly from your account each month which is nice. However when I called (and sent my letter) to cancel I was never contacted or told how much my last months pro rata would be. I had to keep calling them to sort it out and manual pay. Once the time ended I had to call again to organize the refund of my deposit. I also inquired about renting an apartment here and was quoted a fixed premium on top of the rent of 25% (500 extra a month!) for a 6 month lease instead of a year. When I said no and walked away all of a sudden the premium could be lowered to $ 100. Renters be careful.

I have had such a positive experience living at 2000 Broadway for the past few months! From the first time I spoke with Gabriel, through to the end of my lease, the professionals in the leasing office have been responsive, professional, helpful, and all around wonderful. I highly recommend this building as a great place to live, and Gabriel and Rob as great contacts to work with. Thanks so much for a great stay!

Wonderful apartment complex with amazing views and helpful front office. A nice web portal simplifies interactions with management (e.g., paying bills, requesting maintenance). Would recommend to anybody. Ask for Kevin Harris or Rob Brandenstein at the front office — they’ll take care of you!

The views And The apt are Awesome. Unluckily we have been for more than a year and the management is terrible. Today we were stole our new car from our garage! And no one cared, we were told it was common. Watch out no security in building.

My cousin came to visit us this summer, it was almost impossible to find any short term lease apartment that fit the schedule and their high standard
I stumble upon this apartment while searching desperately on the internet and they offered us with this one bedroom unit with an «Amazing view» of the Golden Gate bridge on one side and the Bay bridge on the other –so you could imagine how big the window are (couldn’t be more happier with the view) room was fully furnished and equip with everything we need during our stay
Amenity is very good and new especially fitness and indoor swimming pool up on 12^nd floor (amazing view as you could imagine)
Staff are very professional and helpful especially Kenneth (the property manager), Who helping us out with any issue we has during our stay
Location is very nice as well since it just a couple block from Union street filled with great restaurants and shopping and neighbor are very quiet during the night
So if you are looking for a place to stay in San Francisco that offer short term lease with superb view and location this is the place to be

The staff at 2000 Broadway Apartments are always kind and helpful. It’s the small things such as opening the door when I am lugging a heavy bag of groceries home or offering a friendly hello. They take care of work requests in a punctual manner and as a long-​term resident here, I can attest to their care and aptitude.