Auto World Collision

Wow these guys at Auto World are awesome. Someone Rear ended me, and was referred to them by a close friend and I must say they didn’t let me down. The turn around time was super fast. If you ever need work done this is definitely the place to go and would recommend them to anyone. Thanks Jason and Suzie

I was referred to Auto World by a VW dealer for installation of door edge guards and door handle cup protectors. It was a small job, so not easy to schedule, but they did a great job, recommended a better option for the edge guards, and even washed the car when done — all for a very good price.

So my 2015 VW golf gti was backed into, my insurance told my to check out 3 body shops, these body shops wanted use bondo to repair my car, u said no way its a brand new car, it has to have new vw parts. Then I called my insurance and that is all what they can do, so I called my dealership and the told me to go to auto world collosion because they are vw certified. So I went there and they said they will replace my door as it should be, that made me very happy. My car has been there for about 2 weeks and tomorrow I will have my car. I’m so busy with work they are actually bring me my car and take the rental back to the rental place. I got to say Susie and Jason has definitely has gone the extra mile to help me. I recommend this shop to anybody who wants their car done correctly. Thank you so much Susie and Jason. From nick. Cheers.

Jason and Suzie are very customer focused. While my vehicle was ultimately declared a total loss, Auto World were very helpful through the entire process. The quality of the work that saw in their sop appeared first rate.

they did it again i had the guys put a body kit on my vette dam it looks like brand new car everyone loves my car thank to auto world

If you want professionalism, efficiency, and dedicated individuals, Auto World is the place to go if you have an accident with your car.
I went to these guys after I had my mirror smashed while my car was parked, and also some damage to my bumper after hitting a cone on the freeway. I spoke with Jason at Auto World and they immediately catered to my needs. They were flexible with my schedule for dropping off and picking up my car, and ended up giving me an amazing price at the end for the work they did.
If I owned a body shop, I would run it exactly like this. Thanks guys!

My 2014 Subaru Crosstrek was rear ended on Feb 22. I called Subaru and asked them what body shop they recommend I have my car taken to. They recommended AutoWorld Collision.
I called and spoke with Jason who walked me thru the process of having my car repaired. My car was in the shop for about a month, recently picked it up and was pretty happy with the repairs. Of course my car now has an accident attached to it, which was not my fault. However they did a good job!
I have to give a special shout out to SUSIE! She is amazing and no matter how many time I called, she was always pleasant and nice. She really made me feel a little less stressed.
Thank you AutoWorld! Hopefully I will not need to see you again anytime soon!

Manager Jason took great care of my Subaru bumper. Perfect fix at a fair price! The location is quite convenient right near Geneva bus lines if you want to take BART from Balboa Park. Clean shop. Friendly people.

The front bumper to my new car was scratched recently in a parking lot and I brought it into Auto World for an estimate last week. My mind was set on a full paint job that would have cost close to $ 1K but rather than steer me in that direction, the manager Percy informatively walked me through repair options and associated insurance considerations and then gave me his personal recommendation for my situation. Percy cleaned up my car with some his shop supplies, free of charge, and suggested I fill in the scratches with dealer touch up paint that costs $ 12. I ultimately went with the dealer touch up option and while my car isn’t 100%, it is very close. More than that though, I appreciated Percy’s upfront advice and desire to do what is best for the customer. Thanks!

Love this place! They took such good care of my car in a timely manner and the staff was exceptional. They made sure I had my rental and they even detailed my car inside and out. I am very pleased with Auto World and recommend taking your car here. The owner James is a very nice guy and makes sure the job is done right!

A long story, but I ended up being towed to this shop late in the day, in the dark as I heard a rubbing sound when I drove the car. Not knowing anyone locally that does auto & body work, the CSAA driver mentioned this place and towed my car to Auto World Collision.
I was freaked out the next day in attempting to deal with my car, especially after reading several bad Unilocal reviews. I ended up going to the shop and expressed my concerns, and in the end all worked out well. Jason stated what he would do, I had many outstanding items that needed to be done, but never had the time to leave my car for about a week to get them done.
He removed the nail out & repaired my tire, did tire rotation and an alignment, of which CostCo would not fix my flat tire just an 1 hour before, another story. Repaired the knee assay that was causing the rubbing sound, of which SF Honda said they FIXED (took in twice) and charge me over week over a $ 1000.00, just several months previously. Completed the front body work, that was started by someone else.
Jason was honest, since my car has over 167,000 miles on my 2005 Honda Civic
Hybrid, he did what was needed. I still have a couple of places that still need body work done, but at this time and deferring it for now.
As mentioned, I had expressed by fears and concerns as being a female I have had problems with auto shops before. Jason made me comfortable and it all turned out good in the end. It was a chance that I came to have services by Jason’s business. In the future, needing services by Auto World Collision would not be by chance but by choice. Thanks to Jason and all of this workers.

Somebody backed into my car in a parking lot, leaving a bunch of scratches on my front bumper. I took it to my dealership and they recommended me to go here. Within five minutes they had looked at my car and given me a vey reasonable estimate both time and money-​wise. I was really impressed with how easy the process was and how nice everybody here were. Everything was a very seamless process which was great when you’re already as stressed out as I was about my car.

I was involved in a car accident nearly 2 months ago. My car was initially towed to a yard, but knowing the hellacious prices of these crooked towing companies, I knew i needed to get my car out of there. I was then referred to Auto World Collision, and it was the best thing that happened post car accident.
Jason was really helpful and overall, a great guy to talk to. He gave me great advice of my situation and offered to store my car in his shop free of charge. My car was released from the yard and Auto World Collision it went. They took care of everything. It was fast, smooth, and comforting, knowing I wasn’t getting jipped by the tow yard.
I would correspond with Suzie, who I must say is very professional; she would give me prompt responses to my questions and give frequent status updates. I knew where my car was, and I knew it was safe. Several weeks later, my accident claim was finally getting looked at. My car was in the shop for nearly 2 months, and I wasn’t charged for any storage fees, where most shops would have.
Overall, my experience with Auto World Collision made my car accident feel like I was never in an accident. Jason and Suzie are wonderful people that have great patience and excellent customer service. I thank them for that, and if you ever bring your car in, you will too. I HIGHLY RECOMMEND!!!

Do NOT go here unless you want to be CONNED and get BAD customer service!!!
I was hit by another person and it was 100% her fault. The other party wanted to pay out of pocket, but when I told the shop about that, I think they got GREEDY.

I parked my car on the street and went inside just to get an estimate. The guys at the desk said I can not drive my car and I need to get the damage fixed. Mind that it’s parked on the street and not in their property. He proceeded to make all the paperwork and arrange for the rental. I admit I was naïve to believing him.

Next day I decided not to use their business. I went back to pick up my car but they wouldn’t release it to me. They didn’t even start work on it. They kept delaying moving my car out of the shop, or try CONNING me again saying they can’t give me my key and let me drive my car because it’s illegal (even though I was driving it the day before, it only had some side swiped door damage). Plus the ATTITUDE I got from these people was the worst! I don’t know when it good for any business when you give attitude to someone. So rude.

I will NEVER use them. I asked around and heard they have a bad reputation of scamming their customers. Go figure…

I own 4 cars currently. Everything from Japanese to German to English cars. I’ve had plenty of work done on my cars over the years. This place is the absolute worst experience I have ever had at any shop.
When the owner came out to look at my car, he proceed to snap parts of my bumper in order to tell me how broken the bumper was and that I needed a 2000 dollar repair before he even looked under the car or popped the hood.
I knew what was the damage and that there was refitting to be done, but he tried to lie before even diagnosing the issue.
He then tried to sit me down and run me through his fake costs and estimates. It’s fine to have your price on things but respect people’s cars before trying to damage them further so you can make a quick buck.
The owner is a scam artist and looking to steal your money as well as insurance money.

Came in with a minor scrape and dent. The service advisor came right out and greeted me and examined it. He offered to take care of it right then and there for free. Great service. Took five minutes to polish and rub out the scrape and offered someone to come to my house and fix the dent for a great price. I was so happy it wasn’t a major repair and a large bill. Jason and Pete were really helpful and I will be returning for any more body work with my future cars.

If it were possible to give zero stars, I would. This place is just awful. I’ve been waiting for a few days to calm down before leaving anything in writing.
Sheer disrespect for customers, no understanding whatsoever for car enthusiasts, bold-​faced lying, abominably disorganized… I truly have no idea if they’re capable of working on cars, but I’d rather sell a kidney for scrap than find out.
I see a review on my Unilocal sidebar given 2 months ago that begins: «Have you ever been so mad you wanted to cry?» YES, Jen J., you capture my sentiments perfectly. I did cry… for the first time in years.
Please don’t take your car here. Save your car and yourself the duress.

Have you ever been so mad you wanted to cry? Don’t take your car here. This will do that to you. I have been dealing with this shop since November. I made the mistake of letting them take two of my cars into the shop. They didnt do a good job on either of them and I believe they just let my cars sit and rush to get paid by your insurance.
I’ve had to bring one of the cars they «fixed» in every week for an alignment check that still isn’t right but they keep giving me excuses. I am ready to just go somewhere else to have that fixed even though insurance paid for them to fix it. I believe they paid to take the negative reviews off the top cause no way would anyone rate this place so high. They put the rubber on the door backwards on my Mercedes and they painted my 350z without sanding it down so it looked like it was cracking and they painted over sand. They’ve had my car since four months ago. WtF.
I feel like they are used car salesman selling you on their work but their work speaks for itself. Do not trust their word especially Jason’s. He seems like a nice guy calming you down when your pissed. If they were just real with when it was really going to be done I wouldn’t be so angry with them.
March 26,2014. After having my cars there since November I finally have them back. I wanted to wait to post a review. This place is too busy to really give you good service. They’re nice but that doesn’t really matter. The body work is alright now, BUT it took over 4 months and multiple complaints for that to happen. I don’t feel confident in the mechanical work they did so taking it to another spot to get checked. In all fairness they did say if other shop finds things wrong to contact them but who knows what they’ll do if/​when that happens. If you need major work on your car I’d take it somewhere else cause it might take them 6 months to fix it.

I got into an accident about 2 months ago. It was my first car, recently purchased, and unfortunately totaled. The guys at auto world held onto it for over a month while the claim was being handled, they were very relaxed and down to earth, extremely kind, and dealt with the car 100% free of charge.
This was a nightmare of a situation and the only silver lining that made it less devastating was how kind and helpful they were for understanding my situation. I HIGHLY RECOMMEND!

Last month I rear ended someone while I was driving by state and unfortunately my car wasn’t so lucky this time.
Total bummer right?
Anyways, I was referred by my insurance to go to AutoWorld. So I took my chances and ended up coming here. The best decision I’ve ever made!
Why?
The employee at AutoWorld went above and beyond… not only was my rental ready when I initially arrived but my 335i came out looking brand spanking new a week later!
Thanks again Mr. Wong!!!