Bay Area Carpet Cleaning

I am thrilled to have found Marvin to get my carpets and tiles spanking clean. He and his worker were upbeat, hard working and courteous. They made sure everything was cleaned to perfection. They are from this point on my go to team to get my floors clean.

Marvin is awesome! He was immediately responsive and honest in setting up our appointment (for a Sunday, btw). He was clear about possibilities (since he hadn’t seen our place) and comfortable giving a very reasonable quote. He showed up on time and worked diligently to get the carpets and our rug clean. He went above and beyond, being completely forthright along the way. He noted things that may or may not come out but was clear he would do his best to get everything the best it could possibly be. In the end, our carpets are spotless and that is what counts the most. But we also enjoyed working with Marvin, which is also pretty amazing. A flawless experience. We highly recommend him to anyone!

For two years I’ve been having Marvin Henry come clean my two-​story beach house in Pacifica. Every few months he comes over and makes all the carpets and stairs look like new! This is a feat of brilliance as I have two daughters under 5 years old who love making messes AND an old grumpy cat who is sick and senile! When Mr. Marvin visits us, all is bright and fresh again. And his methods are safe for my pet and my baby girls. I was hooked on Marvin when he offered to move my furniture and vacuum for me because I was 8 months pregnant. He is such a gentleman! He is also a trustworthy family man himself, as well as a local one-​man operation. I learned about his business through the Pacifica Mothers’ Club and now I recommend him to all Pacifica and SF households. If you have carpet, you need this man in your life. We LOVE you, Mr. Henry! — Jenny, Brett, Nova, Luna, and Chango.

I tried many carpet cleaners until I found Mr. Henry. I like everything about his work and have used him exclusively now for about 3 years. First– no weird chemicals. Second– he does a great job. My carpets are clean and there are no problems. Third– he’s a small business man who does the work himself. You always know what you’re getting. Fifth, he’s a very nice man.

I moved from New York City to San Francisco and had to clean the floors of my new apartment. Marvin is the nicest person ever !! professional, patient, kind and came right away. I would recommend him to anybody in particular after having had bad experiences with other cleaning companies. He was very honest, professional and available for questions. Marvin is the best deal I can recommend in town for carpet cleaning. My floors came out great !

Marvin is very professional, polite and respectful. He gave me a great price for my three rooms and area carpet today. The first time I met him, I needed to have a carpet washed at my mom’s house in SF on short notice — he was able to fit me in that day. He took his time in addressing the large dark stain in the entrance of the room, and was successful at removing the stain. The room looks great still today (2months ago). This is why I called him back today to clean my carpets at home. My carpets at home had a lot of pee stains from a large puppy. He was able to address those… And again, he did a great job. He was so polite and very reasonable in his prices! I love my carpets!!! He also left some booties for us to walk into the rooms without staining the carpets, which is a very nice gesture. Thank You Marvin, for everything! We are fans of Bay Area Carpet Cleaning!

I can’t rate on the service performed on the carpet cleaning because their team did not show up to perform the task. We called him for a quote and we were quoted to deep cleaning for 3 bedroom and a living room for $ 240. By the time he showed up on Saturday morning, he said he should have charged us for $ 360 instead of $ 240 because our carpet required deep cleaning. But we refused the offer of 360 (given on the spot) and said we would like to get the cleaning of $ 240…even tho he previously said that 240 was for the deep cleaning.
He then left and said he would return to our place by 1pm to perform the task. It is 2pm. So we called and cancelled it.
If they want more businesses, please manage the appointments and customers well. If they want to rip off someone on the spot, don’t do it when people can write their experience on Unilocal

He did an awesome job each time.

Marvin just left and did a GREAT job again. Thank you

Over priced

Marvin made it very easy. Very professional, on time, offered the best quote, way lower then any other company we called to clean our office carpet. It was a great experience. I strongly recommend them. They take pride in doing a good job.

I think if any customer has to repeatedly give the same info over and over, he/​she would get irritated at the end. Marvin was nice on the phone. But, «Did he just simply do not listen to me?» I asked myself. And, to hang up the phone on the customer is simply not professional. Job can be great, but the efficiency is important too…

I contacted Marvin Sunday night via email, and our carpeting on our stairs were clean by the time I got home from work on Monday. The previous owners had 2 dogs, and the carpets were very dirty. I actually thought we were going to have to replace them. However, after Marvin finished, they look like new.

Renting an apartment with white carpet is a pretty bad idea, especially when you have children! As much as we try to keep it clean, over the months, we have accumulated quite a few stains. Bay Area Carpet Cleaning had been recommended by the previous tenant, so I called them. Marvin called back promptly and we set up an appointment very quickly. Today, he cleaned all the high-​traffic areas for a great price. Marvin was extremely professional. He called to say he would be arriving soon, spent a very long time hand-​scrubbing stains, then meticulously steam cleaning the whole carpet. Before he left, he walked me through the apartment showing areas that were especially tough and giving tips on keeping the carpets clean in the future. This was all done for an extremely reasonable price. Support a local business and hire Marvin to take care of your carpets! He is a super nice guy.

I never thought a service existed where a competent and courteous professional would come to your house and completely solve a furniture stain problem at a fair price. Then I find out that Marvin also offers a service where he will pick up a hallway carpet, clean and restore it, and deliver it back to me in a week’s time – all for the price of about what it cost to fill up my little Honda. Go to Marvin for your carpet and furniture cleaning needs.

Marvin is excellent! I highly recommend Bay Area Carpet Cleaning’s services. I sent and email inquiry and heard back within 24 hours. I was fortunate, he had time available the next day!
The appointment was at 10, and at around 9:45 he called me to let me know that he was running a few minutes late. I REALLY appreciated this, because so many times services like these show up late without calling.
He was cordial and professional and was done within an hour! It literally looks like a brand new apartment. He even gave me tips for spot-​cleaning in the future.
Best of all, this reliable and excellent service is green, meaning no unhealthy chemicals! Five stars for sure!!!

Considerate, speedy, and efficient! I was flipping out about some spots on the carpet in my condo after my tenants moved out. Marvin came to the rescue same-​day and the spots disappeared. He was very thorough and even cleaned around the spots so that the carpet color looked uniform.

I invited Marvin back because he did a great job for a great price. My landlord is too cheap to give me new carpeting but Marvin always makes it look new again! And he uses green products so I don’t gag from nasty chemicals.

I have a commercial building with linoleum floors that came out of a 1970’s psychiatric care ward and haven’t been cleaned for nearly a decade. The first bid I got from another floor specialist was for $ 1200(!) When Marvin came by to take a look he didn’t faint or run screaming but instead did a very professional look-​through which included taking the square footage of the area and discussing my options with me. I hired him to take on the project and I don’t have a single regret. He communicated well up to the day of the cleaning, showed up on time, did excellent work that included little details such as taping off the baseboards and his price was very fair. I will be using Bay Area Carpet Cleaning for all of my future buffing and polishing needs.

I needed to have my building’s windows washed and called Bay Area Carpet Cleaning for an estimate.
Marvin (the owner) showed up on time, did the inspection, then left and emailed me a competitive estimate within 48 hrs. I faxed back the signed contract.
The day the work was supposed to be performed, he gave me a call apologizing that some of his crew did not show up for work and he was very sorry but had to cancel and since he did not have any more workers that could clean the outside windows of a 5-​story high building like mine (using harness and ropes), he promised he would do his best to try and find a solution/​alternate provider for me.
After a few days he emailed back saying that he had been able to assemble a crew for the coming weekend and to please confirm. I have to say, I was quite impressed with the professionalism and his ability to come back with a solution within the initial estimate.
Confirm I did and nobody showed up the agreed upon weekend, and that was also the last time I heard from Marvin.
Disappointed, Marvin is charming, but I can’t give this business more than 2 stars.