Bryant Transmission Center

These guys are great. I’ve got a 2001 Chevy Silverado with a duramax engine and Allison transmission. I took it to a «certified» Allison transmission center with a service bulletin in hand that recommended replacing the engine coolant sensor to address the problem I had. They recommended a $ 7000 replacement trans. Got a second opinion from George, a $ 47 part, and a big smile at Bryant. These guys are honest and have enough work they’re not trying to add unneeded work to their schedule. I still need to buy them some beer…

This is the worst auto repair shop I have ever been to.
I came in for transmission replacement for my mercedes, was quoted hundreds of dollars less than what the final bill for the same estimate came out to be. There service was done poorly as I am still feeling rough gear change and concerned if it will go bad anytime soon. They do give warranty but I just don’t trust their service anymore.
The customer service is the worst of all auto shops, first of all they delayed the pick up time by 2 weeks and no one bothered to call and inform me. I had to call the shop every other day only to hear that it’s not ready and told me next day, same story happed for 2 weeks beyond original time frame. That caused me immense stress and missed work.
Finally when I picked my car up, it was completely trashed, my seat cover was torn, drawer where I keep change etc was opened and stuff was on the floor.
AVOID THIS SHOP AT ALL COST, THE FOLKS WHO RUN AND WORK — GUY NAMED GEORGE AND HIS PARTNERS ARE COMPLETELY DISHONEST, HAVE NO CARE FOR CUSTOMERS AND DO NOT DO QUALITY WORK.

I have a 2004 Honda Civic Hybrid with a bad CVT… These are very complex transmissions. I called other shops that quoted me less, but they would rebuild it. Then I spoke with George at Bryant transmissions. He was very honest and told me these transmissions are difficult to rebuild. He would get a rebuilt transmission from Honda, install it and give me a three-​year 36,000 mile warranty backed by Honda. It wasn’t cheap…$ 4K!
Yes, I could save a few bucks by going to another shop, but I didn’t want trouble down the road. He is very honest as well his partner Ed. The car runs beautiful. They may not be the cheapest, but they’re the best. I would definitely go back again or recommend to my friends.

Kudos to George at Bryant Transmission George is helpful, knowledgeable and kind. I was referred to Bryant Transmission by Richardson Automotive in the Marina. George had my transmission issues diagnosed for free — and it’s dire for my Volvo, but George helped me explore options to match my economic circumstances. I feel that I can trust George, which is important to me. I absolutely do not like the hard sell or a runaround. George is the kind of businessman I always wish to deal with. I wish to thank Mike/​Phil, too, for cleaning my auto real nice.

I was very dissatisfied with the quality of work. I had to bring or have my car towed back several times after I had paid in full cash over 3500.00 for a rebuilt transmission, employees were very nice but the company is unorganized and I would never recommend this shop to anyone

They rebuilt my transmission just fine. But failed three times to fix a leak it sprung a week later. I got so tired of taking it back to them after so much time that I eventually fell out of warranty. So, The last time they tried again they charged me $ 125 and failed yet again. I issued a dispute with my credit card but they failed to refund my money. Don’t say you can fix something charge for it, then fail and refuse to return the money. Bad customer loyalty! I thought you were better than that George. I’ll try AAMCO next time.

I am in no way mechanically inclined and understand that finding an honest mechanic can be a daunting task. I chose Bryant transmission on the recommendation of a friend and I had a terrific experience. I brought my all wheel drive BMW in to get looked at because it was leaking fluid and I was nervous that something was seriously wrong with the transmission. The first person I met at Bryant’s was George. He was very friendly and after hearing that I was pressed for time, he squeezed me in immediately. He was quick to get back to me and said that there were no major problems that he could see. I was still concerned because of the puddle I found under my car so he took the extra step to take the it apart and check the fluid levels. He reported back they they were ok for the most part and even topped them off to be safe. When I went to retrieve my car and asked for the bill George told me not to worry about it, he had filled the fluids and cleaned up the surrounding area for free and assured me that if I still felt there was a problem that I should bring it back in two weeks and he would check again to make sure everything was ok. Bryant Transmission Center is an honest shop and George is a great guy. It’s very refreshing to find someone that is more concerned with your satisfaction and safety than making a quick buck…
Thanks again George

I have a car with a difficult transmission to get parts for and repair. I was referred to George at Bryant Transmission by a Jaguar mechanic. George knows transmissions inside and out. he is honest, fair, and gives you the straight scoop up front. I sat in his office and watched him manage numerous projects, vendors, and customers with aplomb.

This place is amazingly great! I don’t understand why people give this place bad reviews. The transmission on my 2001 honda accord went out and they did a speedy and great job rebuilding it. Then 1 year later, some other part goes off that has to do something with the transmission but it’s on the outside of the transmission. (I’m a girl n not good with car parts.) anyways, I thought it was covered under the warranty but turns out since it’s on the outside and they never touched, it’s not covered. However, they were extremely nice enough to fix the part for free!!! What auto shop do you know that would fix something for a customer for free? That is beyond amazing customer service. This place is the best! A huge thank you to them for fixing my car for free! It was a small fix but they actually helped me for free.

Excellent transmission service — they kept at the mysterious problem with my 2004 Jetta wagon until it was fixed. It took two tries — they’d released it to me, but I returned it ASAP because it was acting up again. They finally found the problem and paid for the new parts themselves (a complete set of solenoids) without complaint — because as George (the owner) said «once we release a car it’s released» meaning the warranty is ticking the second you roll out the door. So they get 5 stars for transmission service. They get three stars overall because a LARGE new dent appeared on my (fairly dented) car when it was in their hands. I will find out if they will step up and fix it — so the stars are going up or down depending.

I had the transmission on my 2003 Acura TL go out on an otherwise pleasant trip out to Napa. Apparently it’s a big issue with Hondas and Acuras from 1999 – 2006 or thereabouts.
George and Ed are a pleasure to deal with. $ 2700 for a surprise expense like this is no fun, but the car was ready in a few days and all is well now. Also, the rebuilt transmission comes with a 3 year/​36K warranty.
Thanks guys.

I had a suspicion something might be wrong with my transmission. Well actually I knew it was dirty and had no idea when it had been serviced in the past. I bought the car without any maintenance records or general knowledge of service. I called and talked to a guy who told me to just bring it in. so I did.
Got here art 8am sharp. But no one was in the office and I waited around for just a few minutes. Looking around I see all types of cars.
Toyota
Buick
Ford
BMW
Acura
Nissan
A guy named Ed in the office helped me out and I gotta say I really like Ed he seems like a really nice honest guy.
Basic service and the car runs better than ever.

Would give minus 5 stars if I could, what a beyond horrible experience; my car was in there for SIX WHOLE WEEKS without anything but excuses and promises that were not kept, including promising call backs that never happened, over and over!
Then when I finally call the row to get it to someone else my cars all covered in mud and the only thing they managed to do was run my battery out so I don’t have any juice on top of everything else! WORST SERVICE EVER! DONT BOTHER GOING ITS A WASTE OF TIME!

They spent a ton of time trying to figure out what was going on with my car, which I appreciated. It wasn’t an easy problem to address, so it took some time to run through the options. In the end, their charges were very reasonable. While I hope I don’t have to return, I would recommend them to others who have transmission problems.

Not really sure what all the bad reviews are about. I brought my 99 Honda Accord here to have the transmission rebuilt and was satisfied with the service.
My car was done within 2 days and George was very helpful when communicating with me. It wasn’t cheap ($ 2400) but that’s pretty standard with a transmission. They even did my brakes (which needed new rotors) for an extra $ 180, which is the cheapest I’ve EVER paid for new brakes. My car now runs like new!
Before I brought my car here something screwy was happening with my radio and sound system and whatever they did to my car fixed it! No problems with my stereo or mp3 anymore. Stoked about that.
Would definitely recommend.

Absolute IDIOTS!!!
Carlos Auto Services recommended Bryant Transmission Center for me to complete the tune up as he felt that my transmission was a bit slow. I dropped my 2008 Smart car off this morning (02/​13/​2013) and provided the necessary information. The guy who checked me in saw that it was a Smart car and all that jazz. Four hours later after no communications from the office (despite them telling me they would know something in a couple of hours and would contact me), I called to find out what the verdict was.
Well.. .the verdict was.. .they know nothing about working on Smart cars therefore nothing for them to do for me. Ummmm.. .couldn’t you have told me this when I was checking in the car in this morning thus saving myself a whole lot of wasted time??? Whoever answered the phone said that they did note that there is a transmission computer update available so better to go to the Smart dealership for this but there was nothing he could do for me.
Wow! Lame and inefficient people is all I can think of.
So.. .if you have a quirky car such as a Smart car.. .don’t bother going to them.

If you have Plenty of time to be without a vehicle then this is the place for you.
Brought my 2001 Isuzu Trooper because transmission was about to die. George Cook gave me options to rebuild (2500) or new (3500) transmission. Very little explanation as to the cause but I don’t know anything about transmissions so I’m trusting a referral. I chose to have it rebuilt for cost savings and it comes with 2-​yr warranty.
I was told it would take a week, 5 days since they’re closed weekends. Well a week turned into THREE and a half Weeks. He only took off $ 100 for a car rental. When I got my SUV back, there was an obvious choking noise which occurred randomly, but often, when accelerating. I mentioned this to George and reluctantly brought it back to have them check it out. They did not find anything wrong.
A year later, driving across the bridge, transmission «slips» and I could not go faster than 20 mph. The «Check Transmission» light came ON and I immediately but Reluctantly took it to Bryant Transmission.
Very little information has been given as to the problem. I was told it would take a few days. Well That was TWO weeks ago. Again, I was given the option to rent a car and get reimbursed $ 30 a day after the first week.
I have been told at least 5 time that my SUV will be ready i.e. tomorrow, only to phone Bryant Trans to find out that it will not be ready.
I received my SUV one week later from writing this post. Well, one and ½ week later, Same Problem. Now it has been one week and ½ since they have been working on my SUV. I phoned George last Weds and he tells me that my SUV will be ready Friday and he would call Thurs. Well, Thurs passes and Friday passes. It’s Monday and I never heard from George. When I called on Monday, I was told that it would be ready Tuesday. Here we go again!

Brought my car in because I thought I needed a new transmission. I took it to
George because his commercials at he can fix and not necessarily replace the transmission. He held true to his claim and had the car fixed for $ 500 dollars. He just as easily charged me $ 2k but didn’t. He will certainly get my business again.

Had some problems with my transmission, known on 1998-​02 Hondas and Acura. So I got my transmission replaced at another place with a used. After that it still has problems. So I bring it here.
Dropped off my car for about 2 hours and they told me it was a hydraulic problem. They wanted $ 2200 for repairs, when I already paid over $ 1000 on it already.
When a friend who had the same model car brought his car, that is what they charged him for a complete rebuild on a busted transmission. So they didn’t care what the actual problem was, just wanted the most they can get. They have a single solution to all the mechanical quotes.

I came here when my normal mechanic referred me to this place. My transmission was acting up (obviously) and since I trust my mechanic, I came here.
Once I came here I admit I got nervous. The amount of cars waiting for either service or for the free diagnostic test was insane. But they said two hours. So while I waited I checked this place out on Unilocal and got even more nervous as some of the reviews are less than stellar. But I have nothing but positive things to say.
My check was very thorough, I watched. From checking all the codes, to a test drive to putting it up on a lift, they spent quite a bit of time on my car. Then they did another test drive. After all that turns out I was just low on fluid (phew) and it only cost me a few bucks since the fluid is cheap and the testing was free. My car runs perfectly now and the man who helped me out was very informative. My bro back east used to always take care of my car issues, so after any trip to the mechanic I call him to see if what he think of my service, treatment, etc and he was pleased with how they handled it. So if it’s good enough for my big brother’s baby sister, I would say this place must be ok.