Carillon Towers

We love our new home at Carillon Towers! Yes the apartment is beautiful, with awesome views of the city, and the pool and sauna are lovely, but what really makes this place is the staff.
The building manager, Valerie, is amazing. She clearly cares about every resident, addressing everyone by name and asking how they are. She takes great pride in the building and is always helpful, starting from our initial viewing, to now as permanent residents. She is really responsive over email and in person, and is very accommodating of our needs, going out of her way to help (even holding on to an oversized cupboard for us, while we looked for buyers, which really helped with our post-​move stress levels). She also has great advice, like how to keep energy costs down in the winter months.
Valerie is ably supported by the very friendly Rick, who quickly answers questions and gets things done (like arranging for our moving boxes to be taken away and always letting us know when packages have arrived for us). And the building wouldn’t run without the awesome work of Andreas and Mike, on hand to do all the things that a building needs (maintenance, recycling, painting, the list goes on).
So a big shout out to the staff at Carillon Towers, you’re doing a great job!

nice view overlooking the area, they have a little gym here which is cool and a shelf with a decent book selection.
The rooms are nice.
Located within alot of places from all sides that are walking distance downtown sf, japantown, even if you wanna go to the piers its not too far.
There’s a playground and park across the street.
They also have a great garage so your car doesn’t get broken into.
It hasn’t happened when I’ve been there.

I’ve been at Carillon for just over a year after moving in with my fiancé who is a long time resident.
I remember driving past this building and always wondering who lives there. Now I obviously know and I have to say I’m delighted by my fellow neighbors and the management staff.
First, the building manager, Valerie, is AWESOME. She obviously takes great pride in her work and ensuring her tenants are happy and comfortable. She’s responsive, helpful and I love the events she puts on in the common room like hosting my favorite pet shop for mimosas (for the adults) and pet treats (for the pups) It’s a fun way to get to know your neighbors and local businesses.
Skip and Andreas, the maintenance crew, are also a complete pleasure. I seem to break something on a monthly basis and they’re always there lickety split to fix it or replace it or just hang something for me so I won’t bugger it up (and coming from NYC, I still can’t get over that this type of service actually happens in real life!)
If you own a pet, the building is extremely dog friendly and has a dedicated pet park in the back. There are also other amenities like a gym, pool, sauna and spa.
The units themselves do have a bit of a funky layout given the building is round, but it seems to work. And did I mention the views are spectacular!
Overall, my favorite thing about the building is the family feel. Everyone is friendly and courteous — it really feels more like a home than an apartment building.

The Carillon Tower is our new home and we couldn’t be happier. My partner and I are both long established residents of San Francisco and relocated here after a 39% rent increase at the Fillmore Center (more on that later!). This iconic building has classic mid-​century features but has been updated to be very comfortable.
Valerie (the property manager) and Rachel (assistant manager) have been fantastic. My partner and I work different schedules and they were very accommodating showing us the same apartments multiple times. They know their building and helpfully pointed out different aspects of the various units. They didn’t bother us with a million sales pitches like we had from the other places in the Dog Patch and Mission Bay areas. No special weekend deals or «if you sign the lease before the end of the month» offers. Assigned parking is available and access to the commute in all directions is very easy. Public transit is also very accessible. The grounds are brightly lit at night and it seems quite safe. The units are quiet except for the low hum of city life which is a plus in my opinion. Great balconies and 180 degree views! Perfect for dog owners with a little private park out back and a newly renovated public park one block away. Did I mention it’s rent controlled?
Every new place has a few maintenance snafus along the way but Carillon’s were all minor and have been dealt with quickly. Their approach to fixing things is to replace it with new and/​or better. Overall the conditions of the entire property indicate that it is very well maintained. We had new carpet installed in our living room after I brought some condition issues to their attention. We also had it painted before we assumed occupancy. There was a little confusion about the cost but ultimately their contractor did an excellent job for a reasonable charge. They even offered their opinions (when asked) about our color choices and provided easy access to help us with the decision making. It would be nice if Webpass and Laundry Locker were available here but they are not. It seems like a no-​brainer to attract tenants with excellent broadband access and enhanced laundry service.
The on-​site property managers are reasonable, friendly, and most importantly very professional. Lots of comfortable amenities… saline pool, hot tub, redwood sauna, gym.
Overall, five stars.

Two years later, this is still an amazing place to live!

I was living here prior to the new management that came in with no problems. Don and Matt were an absolute dream Valerie is a nightmare. She is overbearing, rude, racist, sexist, and a general bully. Her office is right when you walk in so you can’t avoid as SEVERAL residents especially pet owners will attest to. People go down early to avoid her 9AM arrival or go while she is at lunch. She illegal entered my home, she mislead police, intruded in my personal relationship, was rude to one of my guest, was caught peering into my car, left defamatory voice mails and generally created a hostile living situation until I had to break my lease.
Feel free to contact me if you would like to know the details. I’ll be happy to share!!!

I wish I can give zero star. New management very rude! they just wanna discipline fine residents started with guest parking, insurance demands and moving scheduled. Temp at desk extremely rude and have one answer for everything «its not our job», so why the hell are you sitting there??? Prices increased ridiculously, would not recommend at this time. Don and Charles were the best, provided family environment unlike current management.

Good views, fine. But who has heard of a 2-​BDR apt in just 785 sq feet? Seriously? I am currently living in a 1-​BDR condo at Opera Plaza that is 750 sq feet… so Carillon would be about the same size, but with 2 BDRs ! And I can see why… the bedrooms are THE smallest I have ever seen in my life. And the rent is ridiculously high as well at around $ 2,500, plus another $ 200 for parking. This building was built in the 1960’s, and it does feel really, really OLD when you check out the place.
Come on folks, we are in 2010 now ! Every 10 years or so, there is a HUGE improvement in building quality and amenities. Like take Argenta apts, built in 2008. Super cool, but overpriced. Or various apts on Embarcadero and the SOMA Gulch, like Bayside built a decade or two earlier. Good, but not as modern. Opera Plaza. Early 80s. Good, not great. Go back another 2 decades, you have Carillon. Its really old. Utilities, fixtures, everything is very old school. The sq footage is teeny, but rents are comparable. NO DEAL !!!

Great place to live… Leasing manager and his team do a great job in all areas!, I plan on staying here for many years to come… When a problem arises, it is immediatly addressed… plenty of perks for living here

Great location, Powell/​Civic Center BART accessible. Walk to USquare (if you don’t mind walking through the TL). Pretty nice (but small) gym, pool, hot tub, sauna… all well kept. Friendly, helpful staff. Amazing views (and I only live on the 10^th floor) Most importantly dog friendly!
Not all the units have tile floors and granite counters. I got stuck with lenolium and regular plain white counters.
Washer and Dryer on every odd floor, and they’re always available, I’m beginning to wonder if anyone washes their clothes there?
All in all a great place to live!

I have to agree with Claude — the response to the chronic break-​ins was slow and not useful. They have fixed the garage doors and that seems to have worked — but it took a long time to get there.
I used to hate living here but now after seeing how little rent we pay in comparison to other SF properties, I love it. The apartments are wedge-​shaped whcih makes furniture placement difficult. But there are filled with light from the tons of windows.
Bad is that the windows are old and let in cold air which makes me coooold in the winter. THe heaters are old which makes turning on the heat expensive.
Once I saw man on man sex near the dumpster by the back entrance which was awful.
The place has a gym, pool, cuzzi, and sauna so that’s pretty sweet.
It is not in any discernable neighborhood — but you are within blocks of J-​town, Polk Gulch, Fillmore, Hayes Valley, and Civic Center.
Oh also it is on a hill so anytime you are heading back to your place it is a hike.
Has a couple good corner stores nearby.
It’s on the 38 bus line.
Everyone raves about this place when they come over tho.
So I like it. I’ll stay awhile.

Great location, reasonable rents, and responsive on-​site management. HOWEVER, Grosvenor Properties owns the property (and others in the areas) and to put it simply — they suck. We had 6 car break-​ins in one week (4 in the coverered garage) and Grosvenor has done nothing to make things better except to write a memo. Building needs to be renovated to its original appearance; instead, they installed the classic light fixtures with Home Depot $ 20 lights — yuk!
Otherwise, the bldg. is a SF landmark, one of a kind mid-​century building. Downsides — single paned windows, crack heads nearby from Polk and Western Additions, and building owners. Upsides — a cross section of San Francisco, location, views and architecture.

Shatangi is temping for the property management company of this building. The company is great to work for and they keep this property well maintained. They really care about their tenants (sniff).
BTW they have vacancies
Shatangi told you