Chase Bank

I have to say that I love this CHASE. The location is great, but there is one agent that I would like to ask for all members to proceed with caution when asking to speak with an agent for financial advice. Pablo. After stating multiple times that I wasn’t looking to open a credit card, he proceed to pushing me to change my account information and then at the end of our conversation that I am simply financially irresponsible that is the reason that I made the decision to not open the credit card. I left the bank feeling confused and didn’t understand what or why I was changing my account, but two days later I am receiving an alert from a reoccurring payment that I don’t have the funds to pay, but in fact I do.
The following day I went into the branch & I was helped by Percilla, I believe her name was. She didn’t make me feel guilty for my decision to pay for things in cash & not open a credit card with the branch, she simply helped me and let me know that finding what works for me financially is the most important part, not simply opening a credit card with Chase was going to change my life in some way as her counter-​part, Pablo.
Thank you Percilla for your respect attitude and SF open-​mind. Cheers & 5 stars to you!

I have noticed this Chase branch here at this location while I am on the 8X travelling across 101. Props to Chase for adding new branch locations to areas that need it the most. Turning this retail unit into a bank branch is a very good use of the space. It is helpful for customers when they need to have cash on hand immediately. With 6 ATM’s available, getting cash is easier than ever before.
FYI: 1 ATM is facing 9^th St, 1 ATM near Peet’s Coffee & Tea, 1 ATM behind closed doors, 3 ATM’s* are in the branch right where the window service counter is at.
*These machines are known as express banking kiosks and it’s new technology Chase recently began using.
The self-​service teller machines remind me of the ones at the Union Square branch (Post & Powell). This is the second Chase branch I noticed using this technology. It looks like ATM technology is getting better than before.
This location is right between Trader Joe’s and Peet’s Coffee & Tea. Garage & Roof level parking available.
12/​06/​2013:
Efficient services and friendly staff members. The self service teller machines are very easy to use. I firmly believe that they are taking good use of every possible approach to continuously deliver more improvements in customer service. Overall, positive first time experience here.

Staff is super friendly and always happy to chat you up. They also can make new debit cards on the spot!

I’ve seen seeing this branch getting ready to open for some time during by drive-by’s on 9^th Street. Last week I finally patronized the place, seems it had been open for a little while. It’s nice and spacious inside, service was pretty good.
Something I saw here that I hadn’t seen so far at other Chase branches (or other banks, for that matter) are «self-​service teller» machines located inside. I was told these differ from regular ATM’s in that, instead of having your withdrawals be limited to $ 20 bills, you can request other denominations also, up to $ 50. I was also told these will be installed in future new branches but likely not in existing ones. Hope the technology turns out to be a good one.