Cigarette Depot

Buyers BEWARE even though the items here cost an average of less than 5 Bucks
They would charge you different prices ALL the time .
I bought a Gatorade that said $ 1.75 then I got to the register and she put $ 2.50, I told her the sign said 1.75 then she charged me 1.99. I said the sign says $ 1.75 she says you have to pay crv so she puts in 1.99. At this point I ll just have karma pay them back.
This is the first time I experienced such ghetto behavior at a convenience store from a cashier. They should change their name to
«I’m gonna jack you fool»

The new owners overcharge for every item. Every $ 0.99 soda comes out to $ 1.30 or more when adding tax and the beverage tax comes out to around $ 1.13. I’ve only ever bought soda or candy so they could be overcharging on all items.
The hours that they are open is also not consistent with the hours listed on the property. They close at random hours, often an hour and a half early most times.
The man and woman are both extremely rude as well. I rarely go there and would rather speak through the glass to the gas station up the street.

I am a local resident and usually go to this store to get snacks and scratchers.
Since the new owner took over (maybe about 1 ½ years ago) I have had 2 incidents and will never give this store any more business.
Incident one: was overcharged for 2 sodas, i questioned them about it and they brushed me off, I was in hurry so just left.
Incident two: bought a scratcher, won a ticket and went back to get a ticket of the same value/​even the same type. The man said that they don’t scan and thus he can’t take it. I showed him how to read it and explained that I just need the same ticket since its a winner and they need to honor it.
They have a system and I tried and it scanned, I showed the man and he told me to «shut up». This is not a joke. I used no profanity or raised my voice, and he straight out said shut up when I showed him that it does scan.
I seriously have hated all the people and the owner since they took over but that was just plain unprofessional and rude.
I seriously hope that no locals (outer Richmond) give this place business. I have heard from others complaining about the rudeness as well.

PLEASE stop overcharging me for the 99 cent sodas?
$ 0.99 plus $ 0.09 in sales tax (8.75%) plus $ 0.05 CRV equals $ 1.13. It does NOT equal $ 1.35.
I usually buy a bunch of stuff so I’ve been missing this, but I caught it the other day when I came in just for a soda. I know it wasn’t a mistake because the cashier tried to argue with me. Plus there’s another review on here saying the same thing.
If you guys are taking advantage of your customers on this, what else are you doing it on?!

Walked in and no greeting or anything, I asked for what I wanted and I did get it. However, when paying, the person didn’t even bother to tell me about the surcharge for credit card UNTIL the payment was processed. I had plenty of cash on hand. Not even a sorry or anything to resolve this. Bad customer service in my opinion. First and last time I will be coming here.

They don’t have barcodes, so everything is manually entered at the cash register. The younger woman who works nights enters things correctly; the older woman (the aunt) will overcharge you. She charged me 25 cents CRV on a small soda. I told her I thought that was too high, but she was adamant. I did some research later and California law is 5 cents CRV for a bottle under 24 ounces. This may seem petty to you, but multiply a 20-​cent overcharge across all your customers, and that’s a pretty nice racket you have going there. When I came back later, the niece wouldn’t refund the money I was overcharged. Instead she told me to speak to the aunt, who only works during the day. I tried calling from work. The number is always busy or no one picks up. Shady shady shady.

Cig depot sells milk, sodas, snacks, ice cream and a bunch of other stuff.
no liquor though.
since i parked in front, i dropped in to buy a few lotto tickets.
very perky, smiling service
will upgrade 5 stars if the numbers come in.

The owners of the store is hella cool. And they are right next to Gordo’s. I come here to buy drinks and snacks after I pick up my quesadilla.
Even though it’s a smoke shop, they got shit load of munchies. They even sell bread and milk, run and tell that homeboy.
The store got some coo shit but it’s the guys behind the counter that makes the store great. This place rocks.

Come here to grab a 2 liter if I have too lazy to go to Safeway or need a quick snack. I wished they sold liquor so I could make it my all in one shop. The guy who works behind the counter is a super nice guy.

Even though I’m not a smoker, when I feel the need to buy a pack, I come to Cigarette Depot. I don’t even think the smokes here are that much cheaper, but the kids that work behind the counter are super friendly, the kind of people that ask you how you’re doing, and are actually interested in what you have to say. And sometimes, that makes all the difference. They also offer a selection of hookah’s and other tobacco-​based paraphernalia.
I don’t condone smoking. If you don’t smoke, don’t start. And if do smoke, I implore you to quit. But if you’re mind’s already made up, you might as well get some service with your smokes.