Cleanerific

Epic fail, all around.
If you are someone who believes in social enterprise, has deep respect for workers – in all occupations, supports community social service organizations, and expects quality work when paying market rates, then Cleanerific is NOT for you.
If you politely provide input when basic, simple cleaning tasks are not completed about half of the time, and express you STILL want to continue working with them despite this because you believe in their cause, you are not the kind of client they want because THEY will drop YOU.
Unbelievable.
*In hindsight, I probably should have known this would not work out when no one showed up at the scheduled time to provide the initial estimate – though confirmed the day prior.

Twice I have posted this complaint and it appears for about a day and then is gone.
Cleanerific can do a good job. But if they do a substandard job, they’ll still charge you $ 120 for a 1 br apt. My microwave wasn’t cleaned. My bathroom faucets weren’t cleaned. About 3 other very simple things were overlooked. I mentioned it to the woman on the phone who said she would pass it on to Suzanne. Did I ever hear back from them? Did I get any kind of credit?
There are plenty other companies out there who do a great job and STAND BY IT.

Had their deep clean recently (~$ 280 for two people for 4 hours) and they did an AMAZING job. The two ladies were methodical and thorough and not once did their efforts come off as rushed or half-​assed. They cleaned EVERYTHING (including the fridge). We’ve tested a lot of different house cleaners and no one has compared to Cleanerific. We’re picking them up on a 6 week rotation for about $ 160 a pop. Totally worth it.
They are also non-​profit and pay liveable wages to their staff.

Cleanerific is amazing. Not only do Suzanne and Michael run a very efficient business, but they give their employees an opportunity to make it in this expensive city. I have had nothing but amazing experiences with them cleaning both my office and my home. They show up on time or early to all their appointments — both for estimates and cleaning — and everyone is so professional. I relish the days when I get to come home to a Cleanerifically cleaned home after work. They are my cleaning fairies, and I don’t know what I would do without them!!!

My wife and I are clients of Cleanerific going on 3 years now and I can’t speak more highly of their cleaning service. Every time I have scheduled them, they show up on time, their staff is friendly and they dispatch exactly the right number of people to clean my house in the allotted amount of time. I have so much confidence in their people and the cleaning service that I now let them in and leave when I have other appointments and obligations. To me, that is the utmost sign of confidence, trust and professional care. With that said, I highly recommend their services to my clients and I personally hire them to clean my own home. If you are considering your options in a cleaning service, seriously look no further, Cleanerific is great!

Cleanerific has been cleaning my place for a year or more now and I can’t live without them! They do a great job every time and they are really friendly bunch, especially Susan who runs it with her husband. If your single or have a family or are just plain swamped you owe it to yourself to let Cleanarific do the heavy lifting at home!

Cleanerific did a great job! I live on the 8^th floor of an apartment complex with very old double hung windows with dividers on the top pane and a few large swivel windows. I called Cole Hardware for a window-​cleaner recommendation and they told me to call Cleanerific. Great rec! Definitely pleased with the turn-​out.
My boyfriend was going to let them in at 11am and was suddenly called into work. I called Suzanne (she is a very nice lady by the way!) and told her that we could leave the key hidden in the hallway and they could let themselves in. When I got home, it was so nice to see our ocean-​air encrusted windows looking so sparkly clean! We will definitely be using their services again.

We have been using this service over a year now to clean our offices. They are fabulous. I have found them to be very responsive whenever we need anything done in a specific manner. The place is always sparkly clean when I come in on Tuesday. I love that they offer fair wages and healthcare. Their prices were even competitive with our previous cleaning service. We love Cleanerific.

cleanerific did NOT leave my home clean at all. Not only did they speed through the cleaning process and leave early, although I paid the full allotted time frame. They also did not clean the toilets well, did not vacuum very well (they left visible shmutz and seaweed on the carpets).
I think they overcharge and for that money ($ 30 per hour) they should be doing a much better job. I thought maybe it was an accident and decided to give this company a second chance, but when I scheduled an appointment with Suzanne the second time around, it was OK — until the day came and nobody arrived, and I was expecting my in-​laws to stay a few nights with us. I ended up having to scrub the bathroom, vacuum and refresh the guest bed sheets myself, which I don’t mind doing– but hardly have the time, so I ended up staying up late at night until 2AM in order to make the guest bath and bedroom suitable for them, the loss of sleep caused my immune system to become vulnerable and the entire time my visiting in-​laws were in town enjoying their sparkling accomodations — I was SICK in bed! CLEANERIFIC = VERY BAD. NEVER AGAIN If I could give them –5 stars I certainly would.

On top of being an amazing cleaning service, it’s great to know that your money is going to a non-​profit organization helping our community and that Cleanerific cares about paying their employees a living wage with health benefits. Couldn’t recommend these guys more! Do something good for your home and your community.

Fail.
I scheduled an appointment for Michael to come out and look at my apartment for a move-​out cleaning. I called the previous week and had a 3pm appointment scheduled for the next week. Michael was very nice and professional, and he said they had many available times to come over to give us an estimate.
3pm Monday rolls around and nada. No one shows up. My girlfriend calls about 45 minutes after our scheduled appointment and she talks to someone who tells her they are NOT coming. Not only are they not coming, but now they are TOTALLY BOOKED UP and they can no longer help us.
Really?
Is it because we’re not Jewish?
Maybe it was because this is the week after the rapture?
I don’t know, but they kind of screwed us. Now I’m looking for another company that WILL show up and WILL help after we move out.
*sigh*

I cannot say enough about the exceptional service Cleanerific has been providing our office over the last year. The results after every Cleanerific cleaning are above and beyond our expectations and absolutely superior to other professional cleaning companies. Others have emptied our trash cans and vacuumed our carpets, but we’ve never experienced service as thorough as our cleanings with Cleanerific. Every nook and cranny is dusted, washed, and polished. They really transform our office into a sparkling and spotless workplace!

VERY impressed! I paid Cleanerific a very modest sum to clean the hell out of my dingy bathroom and tidy up my apartment in preparation for my girlfriend’s return home from a long trip. The process took all of an hour, and the end result (happy girlfriend) was well worth the price. I’m definitely a fan!

Good job and a good cause. This is a very professional organization. They come on time all the time.

I recently moved into a house whose previous owners had it «professionally cleaned» before I moved in. There was still dust all over, leaves and cobwebs everywhere. The fridge had about 4 inches of ice. I heard about Cleanerific and called them.
My GOD they do a fantastic job! They buffed, polished, removed all cobwebs, defrosted and cleaned freezer, removed all the soap scum in shower. It really knocked my socks off! I’ve since used them for unpacking all my boxes and putting things away, cleaning carpet, cleaning upholstery and then to clean my old house, in preparation to sell it.
I think they are as their name suggests: terrific and I will continue using them for deep cleaning that my weekly housekeeper can’t keep up with. I am especially impressed by Lourdes, the field manager and 2 of the cleaners Fatima and Jorge.