Copy Edge

Worst customer service I have had in a long time.
Called last Tuesday to order materials for my online class and asked if they can be shipped to my address since I live 30 miles away from the store. Was interrupted half way through placing the order and told that I have to send an email. Fair enough. Emailed right away with my address and the title of required textbook — no reply after 2 business days… Called to follow up with the order — was interrupted in a rude manner multiple times… When finally the worker found my email it turned out it was not processed.
Will end up driving 30 miles and buying the book in person, since workers there cannot be trusted.
Ignorant and rude to customers. I wish my textbook was selling elsewhere.

Worked with Jenny. Her hours are somewhat restricted, so you have to catch her when you can. She works fast and is pretty reliable. She also responds to emails. Ordered basic business cards. Thought the price for basic prints was fairly affordable and the cards were available for pick up fairly quickly. You can also have them delivered for an additional fee.

I came here to print something for school. The man that helped me was very kind. When my Usb was unable to be read he kindly came up to me and said it was not reading and if I could send it to him which I did. He was calm patient and very helpful. After my stuff was printed he even double check to see if all the pages were there maybe because the machine got James but still it was very nice of him to do that. The only thing I would suggest is that it’s pretty messy store but if you are not here for the décor then you are good. Less expensive then brand name stores that do the same thing.

Liar! This one guy printed out my booklet and the colors were totally off. My original pdf file shows red color and grey for background. They printed out my work in purplish and yellow. He tried to lie to me and say the colors are different because of the different type of paper. Wow, please do tell me how white paper change ink color. I questioned him and asked if they calibrate their printers. The guy shuts up and another employee told me that wasn’t the problem. Awful service and printers. Never going back.

I received fantastic work and service from Copy Edge for an order to print and perfect (book) bind 12 books. Jenny was very helpful with getting my files ready. Turnaround time was next day. Great prices, too.

$ 295 dollars for 500 4×6 postcards and it took him 5 minutes after pushing buttons on a calculator to come to that price! These guys will steal your money! Their products are not even mediocre!

Friendly staff, really helped me out with a last minute purchase. Super reasonable prices. ¹⁰⁄₁₀ would shop again.

They do a decent job in printing my larger image request in the past until my last visit. They misunderstood my last request which claims that I’m doing a poster size image that tried to charge me $ 20 for it. Then I went to ups nearby and they only charged me $ 2.19 with the right size I’m looking for.

Terrible service. I paid up front to have two hundred black and white copies of my fathers memorial pamphlet printed. The guy insisted that it would take till the following morning even though I came in around 2pm. Came in the next morning and they are STILL not done. The kicker is a different guy at the counter does it in 10 minutes, which begs the question why they just didnt do it yesterday.

I needed to go make copies and was going to go to Kinko’s at first. However, Kinko’s was out of my way and I Unilocaled a closer copy shop. Although this place is small and not so organized, it did it’s job. The guy at the front desk was extremely helpful. I needed to make copies on bright colored paper and the guy at the front desk gave me tons of options and even helped me make the copies. The total cost for me to make 13 copies on colored paper was under two dollars. I will definitely be back. Thanks for your help!

I had to get my midpoint thesis book printed and bounded! I had no idea where to do this and my friend recommended this place to me. She said it was the cheapest place around and I had little money so this place sounded like gold. I also called around to see the prices of other places in the city after calling here:
«Hi, can I get an estimate for how much 4 copies of a book printed, 45 pages, all in color, and bounded?»
After some estimates and asking what type of binding (spiral or the tape binding, both $ 3.50), «it’ll be around $ 72»
SEVENTY TWO DOLLARS? that was ridiculous, the other places I called said it would be at least $ 90, $ 140, $ 175. If you BART here, it’s about a 15 minute walk from the Balboa Park Station, but you also pass by McDonalds and Whole Foods, so not a dangerous walk or anything.
Fair warning though, the place is not clean. It looks like a place that needs a major upgrade because there were boxes of papers everywhere and it looked like it was probably last cleaned in the 90’s. The person who also helped me out was Cantonese, and they will help you out bilingually, too! She was super nice and asked exactly what I needed before printing. I love that even the computer they used I saw «Norton AntiVirus 2002». LOVE IT!
So when I got there, she asked what type of printing it was and I gave her my thumbdrive and she asked which side I needed double sided printing. I told her and she printed one copy for me first and let me see it to make sure it was okay. I double checked it and it looked fine. It’s not super nice paper or anything but it also wasn’t low quality. And asked what type of binding, and she puts on the clear cover on the front and either a black or navy blue plastic cover on the back too, so it looks more professional.
And I came on a Saturday and she said it wasn’t busy that day but after I approved of the first copy, she said to come back in 15 minutes! 15 minutes later, it was all done! The printing, binding, and in a bag with my thumbdrive ready to go! Accepts credit cards too! It was so quick and perfect. And she was really nice, too! The only thing I have to complain about is that they DON’T do full page bleeds :(they’re a small white border for prints, but I wasn’t too upset, but I would have paid extra if that was an option.

I printed 4 copies of my resume (2 in color and 2 in BW). It costed $ 4.50. So about 3 times as much as anywhere else. Not cool.
They were fast and prompt though. That’s about the only plus.

I use copyedge when I need to but I have had mixed experiences with them. Most of the time, they take the order, but sometimes they misplace or forget the order or get it not 100% right. Also, a friend who I sent here had his entire USB drive erased when he tried to get something printed, and I don’t think he ever recovered it. Those kind of little things make me a little wary. On the positive side, they are pretty responsive when you call or email them, and their prices are quite reasonable.

WOW. FYI: If you need a color copy, Copy Edge will set you back $ 1 per color page. What a total rip off! I should have done my photo coping at work.

I was late the day they sold the reader I needed in class – damnit! I had to go to the store and pick it up.
Now Ima person that hates going somewhere to find out they don’t have any in stock. To avoid those annoying dilemas I call first to make sure they the reader I needed was in stock before makin’ the adventure.
I gave them my teacher’s last name and course number. They said they did not have it — -UGHHH. Then, I e-​mailed my teacher «What gives!?» to make sure I had the correct address. She contacted them and assured me that they indeed have them. — ANNOYING!
Guess what happened was they filed it under her old last name, and not her new one— Common guys! Don’t run around with your heads cut off and tell me you don’t have it when you did… I’m sure I wasn’t the only one calling about this reader, you should know/​have it under the correct last name. Rookies!
First impression when i walked into the store:
— Messy, like… shit everywhere
+Dirty, some old stuff lyin’ around
+ Sales clerk that rung me up seemed very sweet! Had a very pleasant conversation with him.
+ Easy parking
Conclusion:
I haven’t been to any other copy places yet so I dont really know what to compare it to besides something like Kinkos.
Hmm… question is… if I ever need copies… would I come back here? To answer my own question, I’d probably look on Unilocal to find one with higher ratings.

So it’s the final week of summer school. I had a fifteen paged paper due on Monday. I finished in a day advanced so I could relax and look forward to the remains of my weekend.
And that’s when Murphy’s Law kicks in.
My main printer ran out of toner. And I can’t be arsed to buy more with a cartridge going at $ 20 a pop. My backup laser and inkjet printers kicked the bucket a few years back, so I got irritated and started swearing and wishing hell upon office supplies vendors.
Luckily, my brother informed me of this particular print shop. It has been here literally my entire life, I guess I just never noticed. USB in hand, I printed two copies just in case. All for less than $ 5.
The place is kinda scruffy and messy, but they get the job done. The employees are super nice and did not mind that I took a while setting up the doc I needed to print and fix last minute settings.
5 stars for saving my grade when I’m too cheap and lazy to drive to a Kinko’s or Office Depot.

City College of San Francisco instructors are using this print shop for to produce course readers. This place has been here a long time. When Kinko’s closed in Stonestown I started to use this place.
Finding parking can be a challenge at certain times of the day. The space is a bit junky and cluttered inside. They do have a full service printing business. Off-​set and digital, color, binding, lamination, on-​demand publishing and even mailing.
They clerk was very nice and bagged my purchases. I am going to start using this place more.

It’s pretty sketchy looking from the outside and the dusty samples by the till make it seem like an unlikely place to get anything done. They do seem to have some decent equipment in the back and the staff were on the ball and attentive.
They are one of the only places left in the city that offer perfect binding on one-​off books. My book turned out fine but I recommend making sure it’s at least a ¼″ thick. My order was ready in four hours and cost a fraction of what I thought it would.

I generally try to spend my money locally, so when I had a large printing order, I went to Copy Edge. The staff couldn’t be bothered to listen to what I needed and insisted on me running much of the job myself (I was perfectly willing to pay more to have their staff do it). When I handed the materials to them to be bound, a simple mistake ended up ruining the entire $ 100 order (weekly planners). A hassle & a waste of time.
I hate to say it, but next time I’m going to Kinkos.

A very down to earth place. There is not much space which may make it difficult to make copies if you’re a little disorganized. I managed which is saying something.
Incredibly crowded during the day but amazingly I had no wait and the machine worked great! I love that parts were held up with packaging tape.
Kinda hot, but it’s the hot time of year right now and a copy shop so it’s not unexpected. If this was closer to me I would be here all the time. Till then, it’s right off 280 which makes it a much better alternative than larger corporate copy shops.