Crocker Garage

Crocker Garage is excellent under very specific circumstances.
This past Memorial Day, my husband and I had an early morning appointment at Nob Hill Spa. You can get validated parking: 3 hours for $ 25. HOWEVER, there’s an amazing early bird special at CG — get in before 10am and, as long as you leave between 1pm-​6pm, the flat fee is $ 11. What the what?! Even the spa admitted that it’s an amazing deal.
We got in before 8am. We could have potentially stayed for 10 hours for $ 11. The spa has amazing amenities, too: food, beverages, jacuzzi, pool, sauna, steam room, gym, etc. Not a difficult way to spend several hours, IMO.
Service was fantastic and easy breezy! Definitely my go-​to garage next time I visit Nob Hill Spa.

I discovered this garage on ParkWhiz app when I was looking for the cheapest parking option near my work office. It’s easier to drive than coordinate BART schedules at 4:30am as I have to keep NYC hours when I work out of the SF office.
Both times I’ve used this garage, the parking attendants have been nice and friendly, nothing has happened to my car, and it’s been a pretty pleasant experience other than walking up the super steep hills of California Street. It’s quickly becoming my go-​to when I’m home.

This garage doesn’t even deserve the single star Unilocal forces me to generously leave. I’ve never used Unilocal before, but because I have been standing here for 20 minutes, I have extra time to dedicate to leaving this review. This garage sucks. It is overpriced and understaffed. I am cold and want a Sprite. These asshats better hope in n out doesn’t close before I can get my car. Are they going to charge me for the time I have been standing here?
UPDATE: 11:33PM
FOR REAL? CANNED SODA

I have to admit I was bit wary about doing monthly parking due to the other reviews. However, I was desperate plus my good olé Aussie buddy who has parked here for a while vouched for its.
Glad I did! It’s been a pretty positive experience the past few months. They’re pretty responsive in picking up my calls to pull up my car, and it’s a breeze to get your call when it’s packed since monthly folks I feel get some priority. Yeah every now and then they’re too busy and it takes a bit longer, but those occurrences are very rare.
Really friendly staff, in particular Able, Oscar and Tahar.
Never parked here non monthly so I can’t comment on that, but the monthly is worth it to me.

I parked here for a full day on a weekend. I had to get back to my car, and asked if I could just go down to the car instead of having them bring it up. They said yes, and that my keys were on top of the rear driver’s side tire.
I went down there, grabbed my stuff from my car, and then noticed that not just my keys, but everyone’s keys, were on their rear left tire. I could have gone through any car I wanted and taken anything out I wanted. I was the only person down there. Aren’t they supposed to keep keys in their office?
I will never park there again, and I suggest that nobody else does. That is a severe security problem.

I love this garage! The attendants are very friendly and the early bird special is awesome! Its super close to my work. I see the bad reviews but I must say they clearly mark their prices and you are in a very ritzy area. Other great perks they don’t touch your radio no matter how loud or annoying the song oh and they make sure to take off the parking tag off of your front windshield. (One of my biggest pet peeves). Also they make sure to get to know you if you are a regular like me. Although they raised their early bird special by $ 1 I’m still a customer there and continue to be for their excellent service.

Parked my rental here overnight and left my. $ 800 tripod in the trunk. I know, should not have done that. Next morning when I picked up the car, the tripod was gone. Complained but no satisfaction as manager explained they are not liable for items left in car. This may be true, but I would expect a greater level of security in an area where customers utilize high end hotels. Very disappointed in response. I do not recommend this facility due to lax security.

I wouldn’t actually give this garage a single star if it was possible. I was there for 1.5 hour– 2 hours and was charged $ 33. Kind of outrageous. Not to mention the people who work here are SO beyond rude and act as if they’re doing you a favor taking way too much money to park your car. I’ve lived in the city for 3 years and the only time I was ever charged that much was to keep my car over night at a garage a block away from this one.

When I thought parking at the Nob Hill Masonic garage was ass blasting. $ 5.75/hr? Im sorry to my friends that got stuck parking here

If you work in financial district, and need a cheap parking, this is the place: $ 10 for early bird special with valet parking. I have been using this facility for almost 3 years, I drive in, give my key to friendly attendant, and return to pick up my car by showing up at the payment window. I got to know most of attendants over the time, they are all very friendly. When there is special event at Nob Hill, they don’t have early bird, I still pay $ 10, since you are regular, they would just charge you $ 10/​day.
For these who gave the negative review, I understood the reason. If you park hourly, it gets super expensive, since you parked at one of the most expensive locations in the city, and YOU DIDN“T read the sign very carefully. — The rent for next door building cost $ 10,000 per month, what you think they need to charge on hourly base for parking in order to be profitable? they also have so many staff which other gargages don’t maintain.
This garage is operated by a corporation with many locations in the city, I don’t think they are teaching their employees fraud tactics in order to milk you. That is not how a big corporation operates, right?
I want to put this review out, just to be fair to a place which I park daily. In my opinion, they deserve the five stars!

I was charged a full price for a lost ticket. I told them that they have a duplicate ticket and they know what time my car came in with the car info and all. The management agreed, but instead of refunding me comped me 3 days of free parking (fair enough).
Whats not fair are the eritrean/​somalian parking attendants treating me in a condescending way because I was comped. Hell, management called me and left me a message that I was not thankful enough for their arrangement!
Sure the $ 10 price point for the whole day is great, but the service is shitty. I called and even left messages about the whole ordeal and NO ONES replied! I am not surprised that the other 5 – 6 Priority Parking Locations have less than a Star in their rating.
I instead will be going to the MASONIC PARKING GARAGE, just a block away from their particular location. At $ 11 for the whole day, its still not bad and you park your own car so you dont need to deal with dipshit A-​holes that have no training in customer service.

I had to start dialing the cops to get my car returned!
Like the other reviewers, I too would give negative stars. Like everyone else I had a problem parking here. I’ve had good and bad parking lot experiences, but never before an experience so egregious that I reviewed it. Frankly, I think this lot needs to be reviewed by the Better Business Bureau for fraud, I think that they’re calculating time fraudulently.
I parked for 27 minutes, arriving at 10:37 pm and returning at 11:04 pm. This lot charges in 15 minute increments. I was charged $ 15 for 45 minutes, because they claimed I was parked there for 31 minutes –again I was there 27 minutes and should have been charged at most $ 10. I asked if I could pay for a half hour, ie $ 10. I was told I could pay the $ 15 or I could leave my car. I paid, they still wouldn’t get me my car, I had to threaten to call the cops.
The attendant said I was being rude and threatening and he didn’t have to provide me service, yet he still had my keys and my car (which if you weren’t paying attention, I’d paid the parking fees for). I got out my phone, saying I’d paid and he needed to return my property or I’d call the cops. I had to start dialing for him to go get my car.
Anytime you have to call or threaten to call the cops to get your duly paid for or redeemed property returned to you is a problem.

This should be a negative 5 stars. This garage practices fraud and should not be allowed to operate.
Validated parking meant $ 15 for 3 hours. I confirmed this with both the garage & the Nob Hill Spa. When I returned to pick up my car after 3 hours & 30 minutes, they charged me $ 60. When I refused to pay it they said «Validated means $ 15 OFF our regular rates IF you don’t go over.»
I saw his nose grow right before my eyes.

please allow negative stars!!!
This would be the first one I update to negative star!
Parked here for 3hrs and 15min. Big 4 validated for 3 hours. So I thought I would be only charge for the 15min, right? WRONG!!! they charge us $ 19 for the 15min. The attendee said «It was over 3 hrs»
They go by 15min increment, and it was like $ 3 – 4 per 15min. I think there is something wrong in the calculation, but can’t really argue with them as they still have to bring the car around.

I lost my parking receipt so when I came back to get my car, I was charged $ 45 f-​ing dollars instead of the advertised $ 10 price.
The attendants are extremely rude and drove my car like it was a go-​kart. This place is super lame.

Decided to try this garage one more time, even though I said I wouldn’t. And the experience was much better. Just wanted to update

While the location is convinient and the attendants are nice, the management is horrible. I paid on the 4^th of the month, and the management is refusing to let me use those 4 extra days of parking onto the next month. The manager keeps telling me that they don’t let people to park for free — which I still paid for — claiming that they don’t do prorated fees –which is completely the opposite of what the attendants told me when I first signed up. He kept arguing with me for 15 minutes, until I gave up. And thats after I paid $ 325 a month for 9 months — no loyalty!!!

Reviewing this for all the Zipcar people who will inevitably use this garage if they want the cheap Prius.
Parking spots are narrow. This is a great place to park if you don’t need to actually get out of your car. The attendants are very vigilant and they will scold you if you attempt to park your Zipcar on the wrong floor. The Zipcar website warns that sometimes there’s a wait to get into the garage at all. Fail!
I don’t know how many non Zippers would ever be tempted to use this garage. The sign says $ 5.75 for the first 15 minutes. Can that possibly be right? How often do the Trumps visit Grace Cathedral?
Pros: Well lit, has a roof, is made of concrete.