David Clay Jewelers

Impeccable Work/​Friendly Service/​Quick Turnaround
I came into the shop with a cracked signet ring. I was immediately greeted by Lily, who took my sizing, explained the process, and told me it would be done in about a week. Not only was the ring done 2 days ahead of schedule (notified with a friendly VM), the repair was incredibly thorough, with the problem area cut out, and put in a small plastic bag, for me to observe/​keep.
In short, I couldn’t be more pleased with the services rendered along with the painless process and friendly service. Thanks!

My fiancée and I always find what we’re looking for when we go here.
We went to Carmel on a weekend getaway and visited multiple jewelry stores looking for the perfect engagement ring. We also went to multiple jewelry stores in downtown SF, and ultimately found the ring just a couple blocks from where we live. Jeff Cohn spent the time to understand what my fiancée wanted, ordered diamonds for us to view on her finger, and gave us all the options for side stones and bands. My fiancée absolutely loves her ring and I could not be happier. I also plan to buy her wedding band here as well.
There is no substitute for experience, and you’ll find it here.
Thank you Jeff and David!

Exceptional Craftsmanship and Service. I purchased an antique pin with fresh water pearls and sapphires set in 14K gold from Lang’s. I was referred to Jeff Cohn at David Clay with my wish to replace the 13 small sapphires with 13 small diamonds. They received the mailed pin, quoted me a competitive price for the diamonds and the labor, did a perfect job, mailed the finished piece to me early, perfect, modestly-​priced, with appraisal for insurance. Totally competent and professional in every step, working with gemologist Jeff Cohn, a knowledgeable source. Can recommend enthusiastically and absolutely without reservation.

My fiancé and I worked with Rali to create my engagement ring. We already had three family diamonds to use, but they were more than happy to help us design just the setting. We shopped around a little bit, but ultimately came back to David Clay, because they had such beautiful engagement rings. We really felt confident that our ring would come out exactly how we wanted.
We can’t wait to go back and pick out our wedding bands!

We worked with Lillie at David Clay and purchased both our wedding bands and my engagement ring there. Lillie is absolutely wonderful to work with! She strikes a great balance between listening and giving guidance. (Not to mention, I love my engagement ring :)). She’s always made us feel comfortable, and we truly enjoy going ino the store to see her. Lillie’s great service and the high quality of jewelry at David Clay will make us loyal customers for life!

I could not be happier with my experience with David Clay Jewelers. I first went in early last year to start looking for an engagement ring for my summer proposal. I was promptly greeted by David upon walking in and he took me to the back to discuss my options. I did a lot of research on diamond purchasing before going in and knew the style my girlfriend preferred, which greatly helped guide the process. After showing him a setting that I liked online, David immediately began sketching and was confident that he’d be able to custom make the ring without going over my budget. He said he’d need to get quotes from his manufacturers and bring in a few diamonds for me to review.
A week after, I received an email from David that he had four diamonds for me to evaluate. He also received a quote for the setting which ended up being much lower than originally projected. Since he liked the setting he designed for me so much, he ordered it with a matching wedding band for me to see in person with no obligation though if it was a good match, it would be perfect since it was ordered in my girlfriend’s ring size. When I went back in, David took a significant amount of time to educate me further and explained the merits of each diamond in-​depth. He worked with me to find a beautiful high-​performing diamond that was of top quality while still remaining within budget. When the setting and matching band came in, it far exceeded my expectations and I went forward with purchasing the setting only, just in case my girlfriend preferred something else for the wedding band.
My now fiancée and I went back to David early this year to look at wedding bands and sure enough, she wanted the exact wedding band that he had designed originally. He put in the order and a few weeks later, it arrived and perfectly matched the engagement ring. Naturally, I also picked up my wedding ring from David as well. I cannot express how grateful I am to David and his entire staff for making this process so enjoyable and stress-​free. Their service, quality, and attention to detail have made me a customer for life!

I cannot say enough about the service at David Clay.
My fiancé went to a few different jewelers around the city and he decided on David Clay due to their reputation, customer service and price. And I’m glad he did. We worked specifically with Rali who is amazing. She is personable, knowledgeable, works within your budget and overall FUN.
Their variety of settings and willingness for custom work is why we went back for our wedding bands as well. And let me tell you — they turned out beautifully!
I will always recommend David Clay (who is also a great person to work with) and Rali to anyone who asks.
AND they validate parking in the lot one block down!

David Clay ultimately got me the appraisal.

I was referred to David Clay Jewelers by a friend who just raved about this place. We went in looking for wedding bands for me and my now wife and Lillie couldn’t have been more helpful. We came in thinking we wanted two basic platinum bands, but really didn’t know much beyond that. I mean, for a ring you are going to wear every day for the rest of your life, you want it to be perfect. Well, that’s what Lillie did for us. I settled on a simple band, but my wife wanted hers to compliment her engagement ring. Lillie helped her design the perfect band and did an impressive amount of custom work on it, making sure my wife liked it along the way, until it was perfection.
After that great experience, I didn’t even hesitate to give Lillie a call when it came time to get my new bride a wedding present. Lillie really put a lot of time and thought into what my wife might like and gave me some great recommendations. In the end, I went with her top recommendation, and my wife loved it. Finding a jeweler you can trust can be hard enough, but one who also really knows how to find that perfect piece for you is even better. We will be back here, which I’m sure my wife will be happy to hear.

Excellent experience shopping for an engagement ring! Lillie such a big help for a guy that does’t know much able jewelry. I will definitely shop her again for my fiancé.

Top quality, stellar service, fine, fine merchandise, amazing bench jewelers.
I’d give them 2 million stars if I could.
Bottom Line:
Love them. Do not be afraid to get your stone here, your ring here, or to hire them to do bench jewelry modifications for you. They know what they are doing.
Backstory:
This year, I reached a milestone birthday and as part of my transformation, I decided to go through my jewelry box and re-​set anything I’d outgrown or haven’t been wearing as much as I should. I was ruthless. I don’t own a lot of fine pieces, but what I did have was purchased at an earlier time and most of it was set in bezels (a hallmark trait of 90’s jewelery design).
Rali helped me – oh how she helped, the patience of a SAINT working with me over the year to get pieces right. She has a good eye and great experience. So much of what was done with my pieces – the great results – were due in no small part to her amazing vision and keen sense of proportion and style.
The whole team helped me. Lance, the amazing amazing amazing bench jeweler, made everything perfectly. Lillie designed one of the rings we used as a model for a different size stone; Jeff and Lisa and Julia filled in when Rali was not in the store and I needed info, and David himself, made some of the modifications on the bench as well. This was a real team effort from the store and they were amazing.
Some of my pieces had valuable components, and some were just smaller items that I wanted to make into more wearable pieces.
All and all, David Clay Jewelers helped me to rework 9 of my older pieces and to really cap off the birthday, I ordered a custom ring.
I won’t describe everything, but here are some of the jobs that we did:
Some of the reworks were small things, we took a diamond that had been buried in a bezel in a ring, and moved it to a basket mounting and made a pendant out of it. This was a small job, but Rali had great ideas for how to mount it in a unique way and it has ended up being one of my favorite pieces – a go to that I wear way more than I ever wore the ring.
Another rework was a ring I had had made years before that was clunky and overdone. DCJ took the bezel set stone from that and mounted it on the band that the other diamond (described above) had been on when it was a ring. It fit perfectly style wise and was the right setting for the ring.
We took an old pendant that had small stones in it and reworked that with old chain pieces I had to make a DBTY style bracelet. This is a piece I never would have dreamed of buying myself (I always thought they were too delicate) but worked out beautifully – so wearable.
We reworked clunky topaz earrings, cutting down the bezels so they weren’t so «Dynasty» and using the loops of gold we cut off to make new hoops. It was amazing.
The main piece we made was a custom ring. Rali found the stone, Lillie had designed it and Danhov made it and it is amazing. Amazing. Amazing. Amazing. The final piece in a year of reworking.
I consider my year of jewelry projects completely money well spent. I love my «new» jewelry wardrobe and the happy new memories I have associated with each piece being of working with Rali and others at David Clay Jewelers.
I still covet having an aquamarine ring. One of these days…
Love them. Do not be afraid to get your stone here, your ring here, or to hire them to do bench jewelry modifications for you. They know what they are doing.

My fiancè started working with Lillie back in April of this year. She was SO great with him. They kept secret covert communication at all times for almost THREE MONTHS! Verner was able to be a part of the whole design process. The center diamond came from my mom and they had it specially insured to be shipped to the store to have the ring made. Anyway, we got engaged this past July and the ring is beautiful! We went back to the store after getting engaged to say thank you and they gave us a bottle of champagne, a cleaning, and some cleaning solution!
And just this morning (5 months later), I got an email from Lillie checking up on us and invited us back to the store to have the ring checked and cleaned to just make sure it all looks as it should! The customer service is amazing! We love them. :)
Highly recommend!

I was proposed to on top of the empire state building a month ago and presented with the MOST beautiful ring I’ve ever seen, compliments of David Clay and my wonderful future husband, and they were able to make it happen in a very short time span, thanks to David Clay.
My grandma who I was extremely close with passed away in August and when Corey told my parents his plans my mom knew he had to have the diamond from my grandma’s 25^th anniversary ring. Corey knew I wanted an antique ring, but couldn’t find anyone who would take a diamond out of one to replace it with my grandma’s, but then he found David. David quickly hopped on board after hearing the story and recommended Corey to a jeweler in Cincinnati to get the antique setting. They have been around since the 1900’s and still use their original molds. Let me reiterate, he sent my fiancé to another jeweler so we could get the perfect ring, talk about commitment to a customer’s wish.
So the setting was made in Cincinnati, shipped to David where the diamond was set with an original hexagonal setting that was different than the original setting, again because that is what my fiancé knew I wanted. It was then overnight-​ed to our hotel in New York the day of the big proposal.
I couldn’t be happier with my ring, it’s exactly what I wanted, I knew I would love it because it was coming from Corey, but it’s even more special because they were able to put my grandma’s diamond in it.
Thank you SO MUCH! I can not recommend more highly!

My boyfriend and I were shopping for jewelry, and we wandered into David Clay. We were greeted by a staff member asking if he could help — we said «no thanks we’re just looking we’ll let you know if we do», and at that point, if he had just stopped that would have been perfect. However he went on to make jokes implying that I was dragging my boyfriend into the store to look at engagement rings, and that I was making him nervous. I did not appreciate the gender stereotyping and would hate to actually shop for an engagement ring there.

My boyfriend purchased a beautiful necklace from David Clay Jewelers. The clasp was super difficult for me to open, and we went back to see if there was anything they could do. As expected, the jewelry here is beautiful, but the team is what makes this place amazing. There was no snooty attitude, or aggressive sales mentality; just patient, engaging people! They fixed the clasp on my necklace, and also fixed a separate necklace that I didn’t purchase from them for a very fair price. I will definitely be coming back here anytime I want to purchase a gift for myself, or drop some hints for my boyfriend. ;)

The team from David Clay Jewelers made getting an engagement ring a breeze. My grandmother gave me a diamond that had been in our family for some time, so I was really picky about who I would let handle it… nothing like family heirloom stress! David Clay personally came out to appraise and grade the diamond initially, and was incredibly passionate (in an understated way) and informative. This man knows his diamonds, and was able to educate me on the color, cut, quality, etc. I left feeling confident they would do a professional and artistic job of resetting the stone in a more contemporary band.
The setting was a stunner, the workmanship superb. Lillie, our main point of contact, was great at remembering things about us and was always available to give an update as to the status of the ring. The final product was perfect, and my fiancée is so happy.
The turnaround for a custom ring is not short, maybe 4 – 5 weeks? But once they committed to my timeframe, the ring was delivered in time with no delays.
We are definitely planning on coming back to look at wedding bands as that time comes closer, but for now, we are thrilled with this place.

My fiancé purchased my ring here after I fell in love with one of their custom designs. I cannot say enough good things about the way it turned out and the customer service we received!!!
Rali not only helped him find the perfect diamond but worked with his very short timeline to produce a gorgeous ring. If you are looking for a quality product and want excellent customer service there is no where else to turn but David Clays!
Thank you Rali!!!

My husband got my engagement ring in 2012 and we shopped for our wedding band this past weekend. 2 years ago, Rali was very patient with all of my husband’s questions and concerns and worked very hard to figure out a ring solution that would work best for his budget. This past weekend we experienced the same excellent customer service. Being in a fine jewelry store can be intimidating, and when we came in to look at wedding bands, Rali put me at ease and showed me a variety of wedding bands she thought would work best with my engagement ring. She wasn’t pushy and didn’t try to up sell us on anything. She treated me like family and the whole experience was so pleasant! I definitely felt like I was in good hands.

Walked in to try on this oblong /​champagne pave diamond ring we saw in the window at David Clay
We were on the hunt for a large & unusual cocktail ring for an upcoming event & wanted something fun & unique & statement-​making
Unfortunately my hand washed out the rose gold of this ring & we were not an ideal match
Most of the jewelry we saw in this store was what I would consider dainty /​classical — rings w/​the diamond halo; small diamond swirls & nice conservative earrings & rings as well
Would definitely be worth checking out if looking for something classic yet elegant — A-​OK in our books!

This is a tough review to write because the ring I have from this store is beautiful but the service we received was absolutely horrible.
I had several friends that got rings from this store and recommended it highly for service and work. So I went in to talk about my wedding band. I knew what I wanted and just wanted to have it custom made where I knew the quality of the work would be great. I talked to a really nice sales girl and we sketched the ring that I wanted, ¾ eternity band, with coin edges and engraving on the sides. I wanted the estate look but with great stones and newly made. She did a great sketch and gave me a quote which was very reasonable and she said it would take about 3 weeks to make and I would get to see it in the process. So I said go for it. I paid 50% and they said to come back in two weeks for the first phase.
I called since no one called me 2 weeks later and they said the ring was not started so I decided to come in, well it turns out she quoted gold and not platinum, I was annoyed but since gold was so expensive the cost didn’t really change much. So they said to come back a week later.
Again I had to call back and this time, David Clay called me, and said that her entire estimate was wrong, she only quoted for diamonds ½ way around and the wrong size and now the cost was double and he asked whether I wanted to proceed? You must be joking, was my response. This is your mistake you pay for it and I will pay what the quote was, it’s also almost 4 weeks in and no work has been started.
This business has been around for 20 years and while I understand that they would be taking a loss on this or breaking even is more like it, it’s not my problem. Their sales person made numerous mistakes and he didn’t even acknowledge that but really expected me to go somewhere else for the ring. I work in tech, if we ever quoted something to a customer and then said, oops I made a mistake, it’s actually double the cost, we would be out of business.
So I had to push back hard, until we came to the understanding that the engraving would be done in-​house and it would be a slightly different design than I had first wanted but that was the only compromise I would make. The jeweler was great, once I talked to him, I knew my ring would be amazing but from a small customer oriented business I expect more, especially given that I was referred here and word of mouth can make or break you.
It took me over a year to write this review, but I simply can’t not write it because I shouldn’t have to deal with this kind of service and stress during wedding planning and especially from what I thought was a great store.