Dekko

Holy hair salon, Batman! This review is for both Beth and the salon. First, I’d like to say that I have been with Beth for about 3 years now (followed her from a previous salon) and this is a long overdue review. This is my hair journey with Beth.
I just love the vibe that Dekko sends out. You know you’re going to walk out with a banging hairstyle. I have no doubt that they can do the basic highlight and trim, but to me what is more important is that I feel safe going there to get a more challenging hairstyle. I’m a person who like to change their hair a lot. When I started going Beth I had a pixie cut that was blue-​black in color (box dye!). From there, Beth gently encouraged me to move to a two tone style, where my bangs were blonde and the rest of my hair was black. I was so stoked that we were able to achieve a really edgy look while still being acceptable in a professional setting. We did some more asymmetrical hairstyles that required a lot of precision as I was growing out my pixie cut, but the fun really began when we decided to make my hair grey! I’m not going to lie, I WAS NERVOUS! Bleaching black out is quite an ordeal. But Beth handled it like a pro, rolled her sleeves up and got to work. Hours later, I had grey hair. Like, for real. I couldn’t believe it.
Something I should note — grey takes a lot of maintenance. There’s the whole toner process and not washing your hair so it doesn’t fade… I wasn’t committed enough. So, I went Khaleesi white with an entirely new cut! We graduated from a pixie to a bob with a stacked back. This is my favorite color and style yet! I get so many compliments. The other great thing about this cut that it’s growing out really nicely. I moved to the other side of the country not long after getting it and I don’t look like I’ve been neglecting my hair for months. And honestly, I don’t want anyone else but Beth to touch my hair. I’ve booked my flight and appointment! See you soon, Beth!

Illeath has been my go to stylist for nearly three years. Before Illeath my hair was a mess and stylists were unable to give me the unique hair cuts and colors that a none mainstream person such as myself wanted. With Illeath I can have a professional yet fun hairstyle that fits my personality and life style. Now that she is at dekko salon I can get my do close to work while enjoying a provided espresso in a professional classy environment. If your looking for a doo that is you I’d suggest scheduling a consult and meeting this amazing and versatile stylist. You won’t be disappointed.

I am writing this review about Ileath. I came in to see her because my hair was a mess and the ends were breaking off. I have now seen her twice and my hair is so much healthier and soft to the touch. Ileath is patient and is willing to work with all types of hair to make it beautiful and healthy. Just look at my before and after photos for proof.

I was excited to get my hair done at dekko since it was so close to my house, and has great reviews. While the salon is nice and clean inside, I unfortunately had a pretty negative experience getting my hair done with Beth. I have very thick dirty blonde wavy hair. I went in for a trim and brighter blonder highlights. While the haircut was fine, the highlights were hardly noticeable at all. In addition, I could still completely see 2 inches of roots. After spending $ 290 for the service, I felt it was unacceptable.
I contacted the salon about how I was feeling, and they offered for me to come back and get a re– do from Beth at no charge. So I did.
This time around she gave me slightly lighter highlights, but didn’t even take the time to dry my hair after it was done. Although Beth never asked what I wanted — I normally like to walk out with my hair straightened, but most importantly DRY.
I normally don’t like to write negative reviews, but this is one of the worst haircuts I have ever experienced. I’ll give it 2-​stars because the salon let me come back, and the haircut itself wasn’t that bad. But this was an expensive salon. And I’m still upset 2 hours later, while my hair is still wet.

I wrote a one star review after an initial poor experience trying to book an appointment. Three hours later they called back. Can’t delete it. Will write one after the cut. So, this is a place holder.

Jules is awesome! I feel like I can never go back to any cheap salons anymore. Yes, it’s pricey for a cut, but I think it’s worth it especially since you’ll probably only be going 2 – 3 times a year anyway. I’m pretty low maintenance about my hair so I don’t know a lot about styling, but she knows exactly what will look good with my hair (layers, etc.) and after the first couple of cuts I’ve had, I have 100% trust in her judgment. I’ve also gotten multiple compliments even when I don’t take the time to style my hair. Love my lob! The staff here is also great and you get a nice little head massage after the thorough wash before your cut. :)

I’m really sad to say I had a disappointing experience here. While my cut was great, my coloring was a rough ordeal. Despite bringing in a picture of what color I wanted, my hair turned out brown and not blonde, and then started to turn blue from all the toner! It took another 2 ½ hrs to fix. I was in the salon for 6 ½ hrs and they still charged me full price for the coloring :(

I feel so lucky to have had the chance to be a hair model for the amazing Melissa! I am so much happier with this cut. Scott is so knowledgeable and has much respect for everyone in the salon.
I got confused while walking here because there’s no sign to tell you where to go so walk past the apartment buildings.
Starting out with an awkward layered cut, Melissa helped out by adding volume to my hair by cutting a lot of weight off. I’m super low maintenance when it comes to hair so they cut it so it wouldn’t grow out awkwardly.
Very happy with my experience here. I will definitely come back.

I have two friends who come here faithfully — one of them for YEARS… and now that I work a few blocks away, i decided to drop by and check them out.
I ended up making an appointment with their junior stylist, Melissa. The reason I did this is because I was in between cuts and really just needed a trim and a few layers added. The bonus to seeing a junior stylist is that you dont have to pay for the haircut (it is nice to go ahead and sponsor lunch for the trainee, though) and if you have the time and enjoy having your hair done, you’re in the chair for at least 2 hours and have the added bonus of learning a few things about cutting hair.
Although Melissa took her time, to make sure she practiced her skills but also gave me the cut I wanted, I couldn’t be happier. She was a pleasure to chat with, funny, and professional. It’s very likely I’ve found my new stylist once her training period is over. Also, my hair is amazing and perfect for my approaching trip to Hawaii.
Lastly, I was really impressed by the way Dekko was training and supporting a training stylist. I think one of the owners (Jules?) was the trainer and she was everything I’d want my trainer to be: patient, thorough, clear, and obviously knowledgeable. Hats off to Dekko for supporting stylists through a very competitive and saturated market!
Will be back — even if it’s just to say hi :)

My friend told me about Dekko and so glad that she did. It was the best haircut I’ve had in a longtime. I got A LOT of compliments. My hair feels light, airy and it frames my face really well. Best of all, it’s low maintenance. If you need a haircut, ask for Melissa, she’s very talented! :)

After two weeks of rocking newborn baby spit up in my hair, I knew it was time for a change.
My 10 AM Saturday appointment with Scott was amazing. Was offered sparkling water and coffee upon arrival (thank you!). I came prepared with lots of «hairspiration» photos and he effing nailed my hip new ‘do! He even checked in with me as the length was coming off to make absolutely certain I was ok with what he was doing. Every staff member I interacted with was a delight and I look forward to going back to this salon.

Thank you Lana! Thank you for fixing up my messy haircut! I love the way i look now! You just read my mind! See you again soon!

So disappointed. I called a week ago to book an appointment. I wanted to get a cut, and I decided to try having pink hair for a while. The receptionist seemed very confused by my request. She had me email a picture of my hair in.
Then Lana called me to discuss it further. After about 20 minutes of chatting with Lana, I felt confident she knew what I wanted. She had the salon call me to book the appointment for the following Wednesday at 2 PM. The day after I booked the appointment, a very rude receptionist named Wendy called to confirm the appointment. After confirming, she informed me she needed a credit card to hold the appointment. I asked why I wasn’t asked for it when I booked the appointment, Wendy said she didn’t know. I told her I was driving, and asked if I could call later with a credit card. Wendy said I had an hour and a half before they closed. If I didn’t call back by then with my card number, she would cancel my appointment. So rude! As soon as I got home I called and gave my credit card info, and nothing was done to reassure me that it wouldn’t be saved on a slip of paper or be laying around for anyone to see.
When I booked the appointment, I was told parking near the salon could be tricky sometimes. I arrived 30 minutes prior to my 2 PM appointment to circle the block for a parking spot. While looking, I got a call from the salon letting me know Lana was running late. They promised only 15 minutes behind. I told them not to worry, that I had brought a book. Had I know that she was actually running 40 minutes late, I would have asked to reschedule. Despite me waiting in the lobby from 1:45 — 2:36, no one offered to reschedule my appointment.
Finally I get to see Lana. She convinces me that there is a safer and healthier way to dye my hair pink, rather than bleaching then dying my hair. Safer and healthier sounds great to me! But then she shows me a color she did on a girl that she wants to do on me. I voiced some hesitations about the color, it looked too red– nothing like the pictures I had shown her. She promised it would come out pink.
SHOCKER– it’s red! Or as my husband says– it’s orange. I paid almost $ 300 for orangish hair. I hate it. But after the rudeness at the front desk, the almost 40 minute wait, and getting the wrong color despite a phone consultation and bringing pictures, I’m not willing to give this salon another minute of my day. The whole place was dirty, the staff is rude, and I wasted too much time writing this review. I’m going to go wash my hair and try to get the orange out. The cut was good, but nothing special.

I can’t say enough good things about Dekko. The salon is always clean and well maintained. The staff are friendly and knowledgeable. Jodi is a very talented colorist, I wouldn’t trust my hair to anyone else!

I have been going to Dekko for about 2 years now and have never reviewed so here it goes! I love being a client at Dekko! There is always a friendly face to greet me and offer a beverage. I have my short, fine, wavy schizophrenic hair cut by Zoie. Seriously, my hair has some issues and she tames the beast every time! She really tries to listen to what I am asking for and will let me know if Im just «dreaming» and a style won’t work. I always appreciate an honest stylist!!! When I have the time for color I see the most talented Jodi! She gives superb blonde! I prefer baby-​like toehead blonde and she has undone some colors that would stop a clock! She got my hair back to the perfect shade of blonde. Zoie will be my only stylist and Jodi my colorist. Period. Do yourself a favor and check them out!

I felt it was time to update my review on Dekko hair salon. my experience starts off like this as soon as I walk in the door I am greeted by the warm smiling receptionist that offers me tea, coffee or water. Then I am off to see Jodi the most amazing colorist, I have ever known, seriously I change my hair color a lot, I go from highlights of blues and purples, to red, to blonde and then start all over again. I must be one of her most difficult customers as far as changing my hair color goes and she is always on her game, knowing exactly how to get the blue out of my hair to go back to a red. I am also seeing Zoie for hair cuts, she is awesome, she has been cutting my hair for about two years now and I cant imagine anyone also cutting my hair. So this salon is a San Francisco gem and I would never go anywhere else. Again the whole staff is top notch. A+

In June, I sent to Jules for a pixie haircut — which I kept until October. My hair is extremely coarse and thick and it was in bad shape. After I got tired of the pixie, we decided to let it grow out to an edgy bob.
Anyone who has ever tried to grow their hair out from a pixie must know how awkward and painful the growing out stage can be. So I kept waiting for the awkward stage, and it never happened. My hair looked good one and two months afterwards. And the interim cut Jules gave me is so nice it looks like a bonafide hairstyle that was done on purpose and not as an temporary measure to aid in the grow out stage.
Jules is a genius. Seriously. Yes, she knows all about hair texture and face shape and is a pro with respect to cutting technique and which tools to use. But somewhere from the haircut to the styling, a bit of alchemy and magic occurs. You end up with what you asked for, and you also end up with something even better than you imagined.
I used to get my hair cut at the four week mark, because it had grown out and looked bad and needed to be recut or reshaped. Now, I have my hair cut much less often. Now, when I go in for a cut, it is not to correct a hairstyle that has grown unshapely — it is because I can’t wait to see what magic changes she’ll make.

Heather turned my half-​assed asian ombré from another salon into a beautiful, natural shade with a cool tone which is apparently really hard for black hair. This lovely lady knows how to work with color!
Docked a point because the price I was roughly quoted was half of what it turned out to be — coloring ain’t cheap! But I didn’t care much at that point, she made my hair exactly like how I wanted!

Ok I started seeing Stacy when I worked in Soma and lived on Protero so it was qucik and easy and Stacy started doing the whole family’s hair and all of our other services were local. Now I work downtown and live out in the fog. Dentist fired, Optician fired bank branch, and regular shopping spots all fired.
For Stacy I take time off work and catch a cab to the dogpatch from downtown, let her give my daughter her first haicut etc etc. Don’t try and cut in though I already booked that time slot.

I feel confident that you can go in here and leave with a non-​disappointing cut. They will not screw up your hair. Leaving with a stellar fantasmic amaze-​balls cut, though? Not so sure yet.
The great thing about them is that they will have an actual thorough conversation with you about what you want, and what they will do, and why.
The not so great thing is that the chairs are made for giants, and my 4’11″ frame kept sinking and slouching off the seat so my hairstylist had to cut my hair while I was standing for part of the time. The rest of the time, my feet were hanging and my lower back was killing me. I want to give this place another shot but this one detail has made me hesitant… I don’t want to have to be all uncomfortable for the hour or more that I am there :(