Dennis Song, DDS, MD – Song Oral Surgery

I hate hate hate going to the dentist so I had to ask around before I set foot into a dental office. Dr. Song came highly recommended by a friend with flying colors.
I waited until the last possible moment to get my 2 bottom wisdom teeth removed.
In short, my whole experience was easy, peasy! Front desk was awesome. Everyone was very nice and very competent when it came to billing. I was a cash pay so didn’t have to fiddle with insurance so I don’t have feedback from that perspective. Dr. Song was quick and to the point. I’m not one for warm and fuzzy at the dentist. I’m always looking for someone who is confident and knows his stuff and he definitely did. This is not to say he wasn’t warm and fuzzy. I just wasn’t looking for it since I don’t like being in a dentists office period.
Day of the surgery was fast and easy. I sat in the chair, laughing gas in, Iv in, started counting backwards and only remember 10−9 – 8…then I woke up with cotton balls in my mouth. Recovery was great as he sent me home with the right meds and recovery instructions were very clear in writing since you are so loopy when you go home. A good experience for a scary procedure (at least for me)! :)

New patient and the lobby and reception area was cool. Then I got into a room and I saw some models on the shelf of the implant process and my blood pressure went off the charts.
Dr Um came in and It was amazing. I felt comfortable and everything was well explained and questions answered.
Worried about the price. But it’s your fault when you don’t take care of your teeth!
Very disappointed I was charged $ 275 out of pocket for a consultation visit for implants and graphing.
The total cost procedure was an amazing $ 40,000.00. WTH!
The initial cost for panoramic X-​ray was additional cost and this was charged to my dental plan. I was confused why I paid out of pocket at time of visit that my primary dental office referred me to this office blew me away. After the visit I tried getting my money back or at least something from them but was sent a billing statement instead. NO REFUND advised they are a specialty practice.
I went to get 2 second opinion about this same procedure with 2 different specialist and got the same X-​ray and consultation done FOR FREE no out of pocket cost to the new patient.
What would be your take on this office and there process???
I come from Hawaii and this is not a place I would recommend to anyone.
BRA NO MAKE LA THAT!
VERY DISAPPOINTED!

I cannot say enough good things about this place. Coincidentally all of my visits have been last minute pseudo-​emergencies and the staff have been more than accommodating and advising what is best for my health. After one of my wisdom teeth poked through I began to feel a bit ill and finally called Song Oral Surgery for a consultation that my dentist had recommended 6 months prior. They said it sounded like I might have an infection and scheduled the consultation the next day, and after that the surgery two days later. I was very lucky there was no waiting period as this was the cause of my discomfort which immediately got better once the teeth were extracted. I had all four pulled out at once and full anesthesia. I was most surprised when I got two follow up calls from the doctor afterwards to make sure everything was going ok. They really made an unpleasant experience bearable and were extremely professional and kind.
My healing went well, but then fast-​forward three weeks later to a Saturday morning when I woke up with my gums on one side feeling inflamed and immediately called the doctors. Even though they aren’t usually open they fit me in right away since I was traveling the next day. The doctor did a procedure on the spot to remove a particle that had apparently been trapped when my gums healed that had turned into an infection. I am immensely grateful that they took the time to see me and understood the urgency when I called as I would have otherwise had to wait or go to the ER during my work trip to another state!
All in all, I had an extremely pleasant experience for a process that was both financially and physically trying. Nobody wants to learn they have to spend a bunch of money on teeth last minute and song made this much easier. They also fit me in around my busy work travel which was such an enormous relief.
I am very grateful to the doctors here. I did my surgery with Suzin and the unexpected emergency procedure with Dennis three weeks later– both are very professional and highly recommended.
My one comment for the staff would be to update their post surgery recipes– they’re very outdated and one brochure recommends blended meatloaf and pastas. There are way better options! :)

I am terrified of needles and getting dental work done. I had an infected impacted wisdom tooth which needed to be extracted along with my two other remaining wisdom teeth– so a total of 3 extractions. I called Dr. Song’s office requesting an emergency appointment (he came recommended by the dentist I had seen earlier in the day) and his team was able to get me in for a consult on the same day. I was seen by Dr. Suzim Um and her team. Everyone at the office was amazing and they took great care of me. They made room for me to have my surgery the very next day (by moving some other appointments around). My advisor was AMAZING and the anesthesiologist they brought in (as I had a cold and Dr. Um wanted to be extra careful during the procedure) was incredible as well. All said and done, I went in took a deep breath of some strawberry air and woke up 45 minutes later sans wisdom teeth and zero pain! I had my friend bring me home and Dr. Um called me in the afternoon to follow up. I then received a follow up call the next day from the receptionist confirming my post-​op appointment (they wanted to make sure I remembered the appointment as I was still under the effects of the anesthesia when they told me about it the first time). I went it on the 5^th day and Dr. Um said everything was healing well and I was on my way to being fully recovered. I had ZERO pain throughout this process and the team at Dr. Song’s were excellent at calming my fears, being extra cautious for my health and being on top of all the follow ups. I could not recommend this practice enough as this was my best dental experience ever! Oh, and they take CareCredit and are affordable (as I did not have dental insurance). The only suggestion I have that could have made this experience absolutely perfect is that the receptionist should keep some ibuprufen on hand as patients in pain (such as myself) may need some medication when waiting for the Doctor to see them as my wait was a little longer than usual due to being a last minute emergency appointment and my pain meds were starting to wear off.

I’m a dental phob– not a fan of having work done in my mouth. But dr song and his staff did wonders to ease my nerves!
I walked in expecting the worse but when I left, I couldn’t have chosen a better doctor to extract my tooth!
The entire procedure was quick and painless.
I absolutely LOVED the song choices by dr song also. Made me chuckle a bit, maybe from my nerves or maybe the laughing gas– haha
Thank you for taking me as a patient!

Just had my wisdom teeth removed and I’ll have to say that the horror stories I heard beforehand were nothing like the experience I had. The staff is all very very friendly and helpful. I didn’t have Dennis Song, but I had Suzim Um and she was perfect. I had all four wisdom teeth taken out– 3 of which were impacted and one was infected when I first had them looked at. I had them put me completely out — and I don’t even remember being put to sleep. I think I went to sleep cracking jokes and woke up laughing. The pain was minimal, and they prescribed me the good stuff (aka vicodin) as well as ibuprofen and I barely even used half of it. I had some jaw stiffness but I’m pretty sure that was a normal part of the healing. I got no infections and thanks to my insurance, the cost didn’t knock me on the floor. I HIGHLY recommend Song Oral Surgery — Suzim Um and her staff were wonderful.

Staff is very friendly! I thought wisdom teeth removal was supposed to hurt but it for the whole week it felt normal!

Dr. Song may have saved my life — and this is no exaggeration! I had a dental implant done by another dentist, which ended up getting infected. I was seeing the first dentist about three times a week for over two months and was at a complete loss about what to do. Luckily, I was referred to Dr. Song by another dentist I knew. As soon as he saw me, he scheduled me for immediate surgery, as he said what I had was «life threatening» (I had been told the same thing by a Kaiser doctor). As it turned out, I had a HUGE sinus infection (although the first dentist was insistent that this was not the case). Dr. Song removed the implant and cleaned out the sinus infection, and there was 100% improvement. Eventually he redid the implant, which took about 20 minutes (with perfect results) — whereas the first dentist took almost three hours to do the procedure. It’s very scary to think what might have happened if I hadn’t connected with Dr. Song. He is absolutely the best!

I had all four wisdom teeth removed 2 months ago and can’t say enough about the awesomeness of Dr. Song and all of the staff at Song Oral Surgery. All of my questions and concerns prior to the procedure were thoroughly addressed. The surgery itself went super smooth and had zero complications post surgery. This place is setting the standard for sure.

I am recommended by my dentist. I made a call for appointment. Gave them insurance information. Asked them about charges. They told me as I am a new patient I have to do initial consultation. No diagnosis involved I knew it I am going for wisdom tooth extraction. They send me a bill. Which I totally can’t understand. No procedures. No tools involved. Just talked about my options. If in the beginning they are having hidden charges and bills for just visiting them. I doubt I ll go further. I did same consultation with alemany dental today. no charge… it’s a fruad to charge without service. I am glad I did review on Unilocal when I called them to explain me bill they never returned my call. Thanks for cancelling bill. But wish you think before you just send bills to people.

I had 3 wisdom teeth extracted a couple of weeks ago in a different office/​city, and was recently developing pain and swelling in one of the areas. It became intolerable so I was frantically searching for a nearby office that accepted my insurance. I came across this office, explained my situation, and was able to come in same day right away. The front desk made everything so quick and easy. Dr. Um assessed me and told me I had an abscess/​infection and that I needed a procedure done. They performed the emergency procedure right then and kept me calm the entire time. The manager (?) Susan walked me through every step and was so patient with me. I did not feel any pain (the healing process is a different story) and it was over in no time. I have the worst experiences when it comes to dental work, but I felt comfortable and confident in Dr. Um’s hands. I am writing this same day and am feeling immensely better and grateful to them!

I highly recommend Dr. Song and his team! I had my wisdom teeth extracted by him recently and the recovery was amazingly fast and I barely had any pain or swelling. The anesthesiologist was also really great and he put me at ease right away. The front desk staff are patient and don’t mind you asking lots of questions. I would tell anyone who needs a dental surgeon to go here!

The front office staff is amazing. They handled my many insurance questions and rescheduling with grace and never made me feel as high maintenance that I was being. Doc called us day before to talk about anesthesia– answered all questions and was reassuring. Going for dental surgery is never fun — especially when it’s for your kid — but they made it relatively painless.

I was recommended by my dentist, Dr. Pastel, to remove four wisdom teeth.
I understand, the surgery is not a pleasant experience; however, Dr. Song made it as easy as possible. He took a really good care.
And in results — very fast recovery.
The staff is very friendly and organized. What else can you ask from a dentist office.
I highly recommend Dr. Song.

I cannot say enough about Dr. Song! My daughter had an odd growth in her mouth we needed to remove and biopsy. I was first referred to one place – horrible experience, second was UCSF, appt okay but the office staff was such a mess, I thought I would lose my mind. Both places wanted to use general anesthesia for a pretty minor and quick procedure. My instinct was that anesthesia would make THEIR lives easier, but they were not concerned with the added risk, which was clearly concerning me. I finally got to Dr. Song, he spent a lot of time with me, talking through all our options. Aside from being an amazing surgeon, he is a HUMAN! He was tuned-​in enough to sense my concerns and because of this he took the most conservative approach. And he was also able to put me at ease in regard to the results of the biopsy. He told me multiple times, «I am not worried, so I don’t want you to worry.» The other two surgeons had no ability to calm me down at all. From his office staff to his amazing staff of techs – they are all top notch! Prior to the surgery, we had to leave the room, I thought my daughter would start sobbing, but they began asking her about her teddy bear, covered her in a blanket telling her how much they loved monkeys. As they escorted my husband and I out, I became weepy, the nurse put her arm around me and reassured me that this is routine for them and not to worry. Dr Song was out and done in 15 minutes. As quick as the procedure was, my husband and I agreed that it was almost criminal that the other two surgeons where approaching with such a heavy hand. After three different consultations with three different surgeons – he is the guy to go to in the city. Adult or child. Driving home after surgery my daughter said, «well he was good because he is a daddy.» He is, definitely helps when working on children.

This is one of those special moments where I created an account just to write this review. I’m astonished to read such high praise of this man… in fact, with the hellish experience I had here, I’m suspicious as to the validity of those comments.
Dr. Song is a greedy, callous, and compassionless person. I saw him for a wisdom tooth extraction, and he goaded me into $ 300 x-​rays to discover I had a partially healed jaw fracture from a biking incident 5 weeks prior. After I refused his incredibly condescending demands (amid comments like «you have no idea what you’re doing») that I IMMEDIATELY receive surgery to implant IMF screws and wire to clamp the jaw shut for 6 weeks — I needed time to consider after all — he told me I was making an awful mistake and that I would certainly regret it.
I saw another doctor, at Stanford. She said the screws and wire were a ridiculous suggestion, and that my jaw was healing just fine.
Dr. Dennis Song is a perfect example of the rapid demise of USA’s health care system. The fact that doctors, in their pathetic desperation for money, use scare tactics to force their patients into unneeded surgery, is a dark and dire side of our country’s unfortunate medical system.

I hate dentists. not crazy about doctors either.
Dr. Song won me over with little words, friendly & professional demeanor, no nonsense persona.
His staff is the same and they’ve got customer service down perfectly; Marien, Rachel, Andre & Audrey, never w/​o a sincere smile.
Best part?
Not an inch of pain.ever.and having had multiple procedures from fillings, to crowns & root canals to wisdom tooth extractions. The only time I have never felt anything was when I was knocked out cold, but most dentists, like Dr. Song, only reserve that for extremes because of the toil it takes on your body over time. but I’m a big scardy cat when it comes to pain and needles.
With Dr. Song though – I never felt a thing. They prepare you for the usual aftermaths (with a care package) and except for the pain pills prescribed, I never had to use it. Never had any bleeding, swelling or discoloration of skin.
I feel bad because every time I go, based on past experiences w/​other dentists & doctors in oral care, I expect pain and am pretty nervous.
Pain never came though!
Dr. Song is a perfectionist and I’m really grateful for that. Not that he charges an arm and leg but there are a few things you really shouldn’t go cheap on, oral health care and surgery is definitely one.
He is worth it.

I had to get my wisdom teeth pulled so I went to Unilocal and boy did they get it right! The staff here is so nice and understanding and Dr. Song and his surgeons are the best. I had my wisdom teeth surgery several months ago and they continue to impress me in their follow up appointments.

Such a friendly staff here in Dr. Song’s office!
I was recommended to go here by my personal dentist to remove my impacted wisdom teeth.
They made the whole process and operation so smoothly! I’m glad that It was easy and I got it over with after being afraid to remove them. haha
Rachael, the receptionist, really helped me out with the whole process! She answered any questions that I had and most of all, she was super polite and friendly! Right before the procedure, the nurses there will guide and inform you on EVERY step on what they are doing to you and going to do you so you are aware and alert with everything. I really like that because it definitely got rid of all the pressure… it’s just something about sitting in the operation room, hooked up to the IV and the heart-​rate monitor beeping makes me nervous… haha Once Dr. Song came in to take out my wisdom teeth, I was put fast to sleep… haven’t seen him since. LOLOL
Parking is tough because it’s on Geary. So be prepared to bring quarters if you can’t find residential parking, especially if you know you are going to be there for more than an hour.
A little treat while waiting for your appointment there: Wi-​Fi password is their office phone number.

If you need an oral surgeon for a complicated procedure, Dr. Song is your guy. I cannot say enough about the quality of dentistry, and customer service this office provides! Here’s the deal:
1. Prices for services may run a little steep compared to some other dentists in the area. BUT, this is San Francisco, and honestly you get what you paid for. Plus, all the fees are broken down prior to any procedure, and Dr. Song accepts most insurances like Delta Dental.
2. Quality service. Dr. Song didn’t even flinch when faced with my four impacted wisdom teeth, one specifically requiring a coronectomy. I decided to split my procedures in half to make the costs a bit more manageable, but each time I was in and out within an hour. Dr. Song even calls his patients after a procedure to follow up. That my friends, is a top notch Dentist!
3. Superior Admin/​RN Staff: Honestly, the admin staff and RN assistants are the core of this practice. They’re knowledgeable, friendly, and are able to make a frightening experience so simple. Patients can email questions/​concerns and receive a call that same day, and schedule last minute appointments if necessary. Seriously, can’t say enough about the staff, love them!
So basically, Dr. Song runs a great practice, (shout out to Rachel, Marien, Audrey, and Andre!) and if I were you, I wouldn’t go anywhere else.

I was referred to Dennis Song to get my wisdom teeth out. His staff is awesome and personable. He is super professional and to the point. He is also in-​network for Delta Dental which is perfect for me :)
I don’t know if he is an awesome oral surgeon, or if I just was an easy case but my post-​op was nothing like I have heard other people who have had wisdom teeth out say. I stopped taking my stronger pain med (vicodin) the day after surgery and just kept taking ibuprofen to help with swelling (which was minimal). I’d like to think it is because he is a top-​notch oral surgeon. If I had any more wisdom teeth to be removed, I’d go straight to him. Alas, I have no more left :)

If you need oral surgery this is the place to go. The staff is amazing .
Pros: great doctor whom is knowledgeble and friendly. Awesome staff.
Cons: parking is street only and can be tough mid-​day

I’m giving this a five star, because lets face it, oral surgery, dental work, all of that stuff is really frightening, no matter how good it is. Dr. Song is a direct and confident surgeon. He’s pretty brief on chit chat, but his job is not to be a talk show host. I have had two surgeries one conscious and one with general anesthesia; I have never trusted anyone like I do him. He didn’t hurt me, I healed well, and I won’t be too afraid to go back. He is in control and is great at what he does.
AND his staff is the most TOP NOTCH staff in a medical dental setting I have ever had. So that explains why Dr. Song is so succinct; he’s in demand, his staff is very capable from scheduling, billing, assisting in surgery, holding your hand, to sending you off with a bag of safe and smart snacks that will get you through until you are able to get to a store the next day, so much so that he can be the top notch surgeon you need!
I ended up there on a Monday morning with a dangerous emergency, that normally would upset a standard office, but not there… Seems like it’s the professional nature of their office, to handle the emergency like they knew you were coming, and in essence that is how they operate every day. I know I’m not the only graceful emergency they’ve handled. GRATEFUL!!! Thanks Dr. Song, Dr. Lam, Susan, Rachel, Audrey, Andre & Marien. I will be back and so grateful you will be there.