Ellis Hsu-Mastromonaco, CPA EA

Unprofessional and Unethical in her service practices! I would only recommend this person to anybody you want to see suffer, receive slow service, and pay through the nose for questionable work. I brought my taxes to be done and no price was discussed (in hindsight this was the first warning sign). Over 8 weeks later she provided tax papers with at least one professional error in the documents and invoiced a questionably high price for her services. When the price was disputed she was unclear with her billing breakdown, her communications during the dispute were unclear and vague, and she did not provide exact numbers unless directly asked. She then without authorization unethically cashed one of my checks she had of mine before a resolution had been made. All this has called her professionalism, ethics, and professional abilities into question. Now I am left with my taxes to deal with at the last minute! I personally feel she was leveraging finishing my taxes last minute over 8 weeks later to push me into not having other options other than dealing with her questionable actions and pricing (more hindsight).